Assassin's Creed Unity

Assassin's Creed Unity

Auribius Nov 6, 2014 @ 3:39pm
From Ubisoft Support:
"We are aware of the issue regarding Steam and the pre-orders and are currently working on a resolution. Updates will be provided on forums and support.ubi.com. Thank you very much for your patience!"

Update: I'm a little late to the party, but the games are back up.
Last edited by Auribius; Nov 7, 2014 @ 9:41am
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Showing 1-15 of 31 comments
Bacon Overlord® Nov 6, 2014 @ 3:40pm 
Originally posted by TheWaffleSlapper:
"We are aware of the issue regarding Steam and the pre-orders and are currently working on a resolution. Updates will be provided on forums and support.ubi.com. Thank you very much for your patience!"

Thanks for the update.
.dL.TactAssassin Nov 6, 2014 @ 3:42pm 
Link?
Bah Nov 6, 2014 @ 3:44pm 
Originally posted by .dL.TactAssassin:
Link?

Go into a Ubi live chat with their support or open a ticket. Thats the copy/paste reply they're giving. I dont think its been posted publicly by an employee on their forums yet.
Auribius Nov 6, 2014 @ 3:44pm 
Originally posted by .dL.TactAssassin:
Link?
Statement was from Ubisoft support's live chat, here's a link to their page.
https://support.ubi.com/en-US/
Last edited by Auribius; Nov 6, 2014 @ 3:45pm
UnFound Nov 6, 2014 @ 3:45pm 
Yea hes not lying i was told the same thing wen i asked them so no link needed
ThisCatStreams Nov 6, 2014 @ 3:51pm 
This is some what good news I suppose. Lets hope they work this out quickly.

Edit: thanks for the update as well.
Last edited by ThisCatStreams; Nov 6, 2014 @ 4:01pm
XxGamezDeanxX Nov 6, 2014 @ 3:54pm 
So basically im screwed out of 90 dollars
ChapaNDJ Nov 6, 2014 @ 4:03pm 
Originally posted by V VO 18:
So basically im screwed out of 90 dollars
Why, what happened?
ChaosBahamut Nov 6, 2014 @ 4:12pm 
Originally posted by waddlez:
Valve needs to make an exception for their anti-refund policy to make a point to Ubisoft. Make them lose their remaining PC customers.,,

Except there's an in-client feature that allows users to request a refund on pre-orders.
Firebat Nov 6, 2014 @ 4:26pm 
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!
Auribius Nov 6, 2014 @ 4:29pm 
Originally posted by Firebat:
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!

You should be able to purchase from steam momentarily.
Originally posted by TheWaffleSlapper:
Originally posted by Firebat:
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.
Auribius Nov 6, 2014 @ 4:40pm 
Originally posted by =7Cav=SPC.Thumper.N:
Originally posted by TheWaffleSlapper:

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.

According to ubisoft support, as I have posted, it is a problem with pre-orders and they are working to fix it. Ontop of that, anyone who purchased the game already will be able to download the game as normal at release regardless of if its back on the store or not. Contact support if you want more detailed information.
Last edited by Auribius; Nov 6, 2014 @ 4:47pm
ThisCatStreams Nov 6, 2014 @ 4:41pm 
Originally posted by =7Cav=SPC.Thumper.N:
Originally posted by TheWaffleSlapper:

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.
Games have been removed from the store before and have been playable since if you already own them. Dead Pool being a prime example.
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Date Posted: Nov 6, 2014 @ 3:39pm
Posts: 31