Assassin's Creed Unity

Assassin's Creed Unity

From Ubisoft Support:
"We are aware of the issue regarding Steam and the pre-orders and are currently working on a resolution. Updates will be provided on forums and support.ubi.com. Thank you very much for your patience!"

Update: I'm a little late to the party, but the games are back up.
Dernière modification de Auribius; 7 nov. 2014 à 9h41
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TheWaffleSlapper a écrit :
"We are aware of the issue regarding Steam and the pre-orders and are currently working on a resolution. Updates will be provided on forums and support.ubi.com. Thank you very much for your patience!"

Thanks for the update.
Bah 6 nov. 2014 à 15h44 
.dL.TactAssassin a écrit :
Link?

Go into a Ubi live chat with their support or open a ticket. Thats the copy/paste reply they're giving. I dont think its been posted publicly by an employee on their forums yet.
.dL.TactAssassin a écrit :
Link?
Statement was from Ubisoft support's live chat, here's a link to their page.
https://support.ubi.com/en-US/
Dernière modification de Auribius; 6 nov. 2014 à 15h45
Yea hes not lying i was told the same thing wen i asked them so no link needed
This is some what good news I suppose. Lets hope they work this out quickly.

Edit: thanks for the update as well.
Dernière modification de ThisCatStreams; 6 nov. 2014 à 16h01
So basically im screwed out of 90 dollars
V VO 18 a écrit :
So basically im screwed out of 90 dollars
Why, what happened?
waddlez a écrit :
Valve needs to make an exception for their anti-refund policy to make a point to Ubisoft. Make them lose their remaining PC customers.,,

Except there's an in-client feature that allows users to request a refund on pre-orders.
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!
Firebat a écrit :
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!

You should be able to purchase from steam momentarily.
TheWaffleSlapper a écrit :
Firebat a écrit :
This is crap. I have money in my steam wallet to buy this game (was going to preorder today too). Now Ubi is saying that I can't buy this through Steam. WTF!

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.
TheWaffleSlapper a écrit :

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.

According to ubisoft support, as I have posted, it is a problem with pre-orders and they are working to fix it. Ontop of that, anyone who purchased the game already will be able to download the game as normal at release regardless of if its back on the store or not. Contact support if you want more detailed information.
Dernière modification de Auribius; 6 nov. 2014 à 16h47
TheWaffleSlapper a écrit :

You should be able to purchase from steam momentarily.


Where is your official statement explaining that? We have got zero information from either company and our money that we paid is bascially with Valve and we get nothing in return.
Games have been removed from the store before and have been playable since if you already own them. Dead Pool being a prime example.
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Posté le 6 nov. 2014 à 15h39
Messages : 31