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I'm sorry I couldn't be of more help, but I exhausted all options that I could think off about this problem. If you or the tech support can find the solution, please report back because not only you puzzled me but there could be someone in the future with the same problem as you have and then I will be able to help him/her.
I have really no idea what the problem is and believe it is not going to work unfortunately, but thank you for your help!
I tried to open it with the editor but couldn't find the map, but maybe i did it wrong
If the workshop downloaded the map successfully, try to investigate if the map is on the right directory inside the game folder. Also if it is in fact where it is supposed to be, try to open on the map editor (as if you were editing a map already created) and save it with another name to see if the game recognizes that save therefor enabling you to open it via SP or MP.