Picture freeze?

[rucksackseb]

I haven't played NMS for over a month and today I wanted to join my friends. Unfortunately, the game freezes, but I still can hear everything around me. So the sound works, but the video not. Any ideas?

Drivers are updated.
PC is clearly over the minimum requirements (R9 3900X, RTX 2060, 32GB RAM).
Usually the game runs amazing on Ultra in 1080p, never had issues. Even turning down the graphics to the minimum doesn't change anything.

[rucksackseb]

I also got a Nvidia and - as I mentioned - the game was running perfectly with 60+ FPS (even on 1440p Ultra). No issues of lagging before the freeze. Tracking the performance of GPU and CPU just showed me that everything is fine. :(

[Atacama]

I use nvidia and have that problem randomly too, though very rare. Drivers ok, Temperature ok... NMS is the only game with problems like this, for me

[rucksackseb]

Checked the game files, no issues/errors found. Anyone having the same problem? Does a reinstall help? I don't want to download all those GBs? Living on the countryside where we have a download speed of 800KB/s :/

[DisabledChat]

i doubt its an issue on ur end, i have the exact same problem, can play for 1 to 10 minutes max until it happens, picture freeze, sound still running. and this issue came by with the same day they released the new expedition...
every few days i check in to see if something changes, also after updates from their side, but still as of right now, problem still occurs....annoying since the expedition time is running off...

[Arrow]

Originally posted by Atacama:

I use nvidia and have that problem randomly too, though very rare. Drivers ok, Temperature ok... NMS is the only game with problems like this, for me

same problem going on. I will load in and everything be okay but when I need to go for a bathroom break, I go to the settings window when inside my starter ship. After returning, I hop out of the starship and move about 100' from it and it freezes the game until I am forced to hard-close the game (alt+f4). I waited long enough that it should have recovered but it didn't.

Nvidia Drivers 472.12 and also did a files validation and nothing was wrong there.
They really need to fix this because it shouldn't be doing this. Like you, only No Man's Sky gives me this problem and I too am easily over the minimum requirements. The game has been tried on a high performance SSD, an m.2 drive and even a mechanical drive and problem still resides. I think it's something internal with NMS -- has to be that and how it links to the memory within your RAM or GPU. Rolling back drivers doesn't solve the problem for me.

[Faceplant]

My game freezes whenever I take a picture in picture mode (not F12 screenshot). It unfreezes in 30 seconds to a minute if I let it sit, so it's not crashing, just locking up for a bit. I don't experience freezes in other parts of the game.

FWIW, I have an AMD RX 6800XT. I remember seeing many issues in the past with AMD cards, but this one has been rock solid for me, and I see many more problems with Nvidia cards these days.

[Know Won]

YOU CAN NOT TRUST MINIMUM REQUIREMENTS LISTED, they havent changed since release, after first update they were outdated.

I suggest lowering your screen settings BEFORE launching steam then the game. THEN change them back how you prefer. Seems odd but it worked when i had similar issue.

Fact that they don't let you change settings in the game before launching is a serious issue for lower end comps. Wonder how many have melted...

[The_Undead_Ginger]

Had the same problem, (R 3700x, 2060, 32gb) my graphics settings might be higher than I should have them at. I reduced all my settings to standard and it worked! I don't know why this is a problem now, before the update, the game ran perfect on ultra ( I use msi afterburner to overclock and watch my temps) oh well, will see how high I can set it before crashing again.

[vackillers]

Yeah try lowering settings as mentioned, otherwise a couple other options you can try is to Delete the ShaderCache folder (the game will re download it) sometimes it can get corrupted and cause black screens. You can try reinstalling the Visual C++ Redistributable for Visual Studio 2015 and see if that helps. Usually things that cause freezes/black screens/unable to load for NMS are down to the Visual C++ files, shadercashe or a driver issue. So you can also try rolling back your Nvidia driver and see if that fixes it. Just make sure to do a clean install for nvidia, otherwise that itself can cause conflicts.

[raybow33]

You never said what platform you are using. Computer on Steam, a PS4 or PS5, Xbox, etc? How do you link up to the game.

[vackillers]

Originally posted by raybow33:

You never said what platform you are using. Computer on Steam, a PS4 or PS5, Xbox, etc? How do you link up to the game.

He's on PC, he listed his PC specs

[raybow33]

If you are on Steam make sure the overlay is not checked, to disable it. It is not compatible with some games because it uses the tab button. Server browser pings works best for me at automatic(5000). Steam Networking should be set to never. Make sure broadcasting is disabled. Disable remote play. I have Shader Pre-caching both boxes checked marked. Good Luck.

[wubbelflup]

i have the freeze too but it's actually a crash. if you wait long enough the game BSOD'ts and closes itself. i have a GeForce® GTX 1650 i think.

downloading a new driver rn, see if it fixes anything.

[ZombieCzar]

this is a never ending issue for me as well
1060, i3 3.5ghz, win7 pro, 16 gig ddr3
it's to frustrating to play...

[Amenoso]

This discussion have already appeared for several times. And in most cases plaayers didn't find the solution...

For me It was freezing of the screen or game crash.... Nothing helped BUT setting freqency of my GPU to it's base numbers. I had factory over-clocking (GC of gaming edition) and I didn't even know this. So, If you over-clocked your GPU set it to base settings. And If not - check the frequencies with the software of your GPU and see whether they are at base numbers.

Might be you have the same problem and it will help.