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Once you do find a portal, I recommend placing a Save Beacon near it and keep track of that star system (optionally building a planetary base somewhere nearby, keeping the marker in view on your HUD)
2nd, you need to interact with it TWICE to get the portal location.
The steps are as follows:
Every monolith will work to give you a portal location, if you follow those steps (and got the riddle correct in step 1). My guess is you are not interacting with it a second time (step 4). That's what trips up most people who make posts saying it's not working for them.
I hope they expand the game story-wise in regards to those.
Actually there are a few (fairly rare) monoliths that do not provide coordinates, but they provide other very useful services. Although with the recent update, I wonder if those still are operational. Repairing broken multitools, for example. The vast majority of all monoliths however will provide coordinates, but you must interact with them TWICE. The first time to answer their worthiness riddle CORRECTLY, the second time to ask for the coordinates once the monolith deems you worthy by your answer. If you don't answer it's riddle correctly, it won't give you the option of asking for portal coordinates. Also, there are other monoliths that will provide portal coordinates no matter how you answer their questions. Most, however, require a correct response.
After the monolith gives you a new Atlas word, it seems like you're done, but click to interact with it again. This time (as long as you answered correctly earlier), it will then give you a portal location in trade for either a Gek Relic, Korvax Casing, or Vy'keen Dagger.
You usually get one of those items, along with the word, if you answered the question right earlier, but if not you can buy them from the ships that land at the planet-side trading posts.
If you are not on one of those missions, all monoliths function the same. Even those ones used for those missions function normally outside of those missions.
Either that, or your confusing one of the other alien structure types for monoliths. Because there are no 'special, different' monoliths outside of the mission repurposing.
These are all of the possible rewards you might see, at Monoliths:
- Increased alien vocabulary (of the dominant alien entity within the Star System or the
- Atlas language)
- Increased standing with faction
- Recharging of health
- Repairing of broken technology
- Faction-specific rare items (Korvax Casing, Gek Relic, Vy'keen Effigy)
- Blueprints
- Multi-tools
Those rewards are independent of the option to reveal the location of a portal, which you will always get if you interact with it again after answering its 'riddle' correctly and claiming whatever reward was offered.