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The way I'm set up I would be incredibly surprised if it was a false positive. The base station that's showing as faulty is the one facing me. I'm sitting in the corner of the room playing DCS P51 Mustang, I doubt the other BS can even see the Vive headset 90% of the time.
I took a photo of the BS with my phone camera. This shows a cluster of 15 points of light in columns of 3, 4, 4, 4 plus a further point of light to their right and one below.
I'm not sure if that helps.
Regards,
CptT
I am afraid I had the same problem with one of my base stations after only using it once, it was less than 2 weeks old, and despite numerous re-sets and trying the other base station power supply and updating all possible firmware and driver options. I even connected both my base stations to a family members fully functioning vive system and still the same problem.
My only remaining option was to contect vive directly and after numerous emails and suggestions ( all of which I had already tried) . they requested I send the unit back to to them for checking. It has now just been returned 10 DAYS AFTER COLLECTION !!, and according to the repair technicians it was necessary to replace one of the power supply components, due to the fact that the unit and I quote " WAS NOT ABLE TO SWITCH ON/OFF BY NORMAL OPERATION" .
I have now tested the repaired unit and everything is now working normaly.
Sorry to be the bearer of bad news, but I am pretty sure this is now your only course of action.
And behold, one base station blinking red, fault 03, htcvive support site has 0 results for that faultcode. Same as the above people... sending back to manufacturer?... well that sucks... I have an app launch and won't even be able to play it myself. le sigh...
Am going to desperately try to redo the firmware update but I doubt it will even let me.
UPDATE: So yeah, no way to fix it.. but luckily, setup is still working (still horrible tracking, I am guessing this base station was already on the fritz and this new firmware just makes it more obvious). Will deal with it until I get my release done then send back to htc as per Ricardo's experience. Will update again once resolved.
https://steamcommunity.com/app/358720/discussions/0/385428458171928063/
Qapla'
The lighthouses update in under a second!!
I'm hoping that something in the next firmware update will fix it.
This occurred on the 16th December, almost 2 weeks ago. Have placed multiple tickets with HTC with ZERO actual support forthcoming. Hence I highly recommend that no sane person ever purchase anything directly from HTC, ever.
Both Braian and Vargas from HTC support appear to be bots. I have offered to pay for shipping the busted base station to wherever their repairs are done, and still total support fail. My one base station is now nothing more than an expensive paper weight.
Fault03 also over here :(
I followed the steps to plug it in and copy the files over, however, when I plug mine in it prompts me to reformat the drive and that it is inaccessible unless I do so. I thought about reformatting but I wasn't sure what file system to use and the title which I assume is "CRP_DISABLED" is one character too long if I was to use it as the title. Also, if there were other files on it, I don't want to corrupt them.