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restart PC reinstall both and copy your saves back that should fix it
The only other explanation i can give you is that you have not set up the install correctly, especially if you only own ETS2 and not ATS. Thats the only explanation for it to jump to Singleplayer from the MP login screen, that and your internet is a PoS and you get instantly kicked for high ping..
The MP goes by Steam game time. I started a brand new profile a week ago and it let me into MP just fine.
if that doesnt fix it, youll have to make a ticket or a post on the Website about it and get the Admins feedback instead of randoms who probably dont even play online.