Is this a bug in the game, or is it a local issue?

[Briannospam]

Now, for the 3rd time, I have completely lost control of the truck, but this time I managed to stop before I had an accident due to the lack of control.

The first 2 times it happened in connection with sharp turns, and I therefore naturally thought that in the 2 cases I had probably driven too fast after conditions.

But here the third time it happened on a completely straight motorway in Italy with the maximum allowed 80 km / h, so this time I find it very hard to believe that I have driven too fast for the conditions!

What happens is, as already mentioned, that the truck does not respond to me turning on my logiteck G920 steering wheel.
Unfortunately, in none of the 3 cases have I noticed if the steering wheel of the truck is moving in these situations, as I have had enough to do with trying to gain control of the truck.

But strangely enough, even though the truck did not react to the steering wheel, the brake pedal worked, otherwise I would not be able to stop in the 3'die case either.
When I stopped, the steering wheel still did not work, so I pressed ESC, after which I returned to the cab, and now the steering wheel worked again.
I now proceeded to the nearest rest area and parked there and closed the game down to make this post.

All 3 cases have occurred after the update to 1.43
But I have not been able to find anything on SCS's bug report page about anyone who has experienced something similar, so I will not rule out that it may be a local error here with me, either in my game or in my hardware.

The error occurs in a completely clean profile that has never been modded.
Here is my gamelog https://pastebin.com/abgBXGMP

I think the error is registered here:
01:35:25.656 : <WARNING> [di8] Input buffer overflow for device '{074952A0-DFD6-11E6-8003-444553540000}|{C262046D-0000-0000-0000-504944564944}' (error code: 0x1).
01:35:31.864 : <WARNING> [di8] Input buffer overflow for device '{074952A0-DFD6-11E6-8003-444553540000}|{C262046D-0000-0000-0000-504944564944}' (error code: 0x1).

If the error is not found in the game in general nor in my game, it must be my hardware that is something wrong with, and if that is the case, I can later provide more information that may help to find the cause of a hardware error.

[JDaremo Fireheart]

Sounds like a hardware issue to me.

[Oz Gaming]

I'm using a G920 wheel and have never encountered this problem.

Have the G-HUB software installed ?

[Briannospam]

Originally posted by Oz Gaming:

I'm using a G920 wheel and have never encountered this problem.

Have the G-HUB software installed ?

Yes, I use Logitech G-hub

[Wolfgang]

Have you made sure that it is the latest version? Also, have you tried to plug your wheel into a different USB port and see if it happens there too?

[Briannospam]

I do not remember if it was yesterday or the day before yesterday I last got an update to G-hub.
I have so right now checked for updates and there was nothing new to download.
I have version 2021.13.2909

No, I have not yet tried to use another usb port for the steering wheel.
- and I must confess that I do not like that you are now 2 who, like myself, suspect my hardware.
If it is the hardware, I'm afraid it can be expensive if new parts are needed or probably difficult if a cleaning can solve the problem. :(

So here is some additional information on why I even suspect the hardware, especially my usb ports:

I always remove the usb connectors for my steering wheel and my controller when I turn off the computer, and this has of course happened many times during the years I have played ETS2, which logically must have caused some wear and tear in these ports.

For a long time, I have occasionally experienced that the controller was not detected by the computer in the first attempt.
It has always been possible to fix it just by pushing a little to the USB connector, as it can give a little bit to each side.
I have therefore so far considered the usb connector of the controller to be of poor quality as it is a cheap controller.

Another thing I consider to be a possible cause of any bad connection in the usbport is that I smoke quite a lot.
- And everyone who smokes has probably, like me, experienced that the tar from the smoke settles everywhere, not only on wall ceilings and other freely accessible places, but also penetrates into closed cupboards, and into the computer where it sticks to the fans .
So tar pollution of the usb connection must unfortunately also be considered as a possible cause of the problem.

[Hallux]

It's happened to me a couple times, using 'keyboard and mouse' on a laptop (a Mac to be precise). It hasn't happened recently, but I have had some instances of the truck just not responding to any input.

[mojo_musica]

I use a couple of external. powered, 4-port USB hubs, good quality and permanently plugged in to a port on the motherboard. I know USB ports can and do fail, so it is easier to replace a 4-way port than to discover a motherboard port has failed.
I am the same, I always unplug my wheel after playing, and re-connect it to play, so the port gets a lot of use. However, no cigarette smoking here, the only smoke is a light haze of incense!
I hope and expect it is hardware at fault, otherwise it might be a lot more difficult to solve, it's like the strange noise that your car makes, that never happens when you take it to a mechanic.

[Lethal Mitch]

Hmm, I've had this happen with my G920, so I wouldn't go jumping on the faulty hardware truck just yet.

My issues also started after 1.43 update but differ slightly from yours Brian.
On two separate occasions I have lost only accelerator control, everything else was still working. On checking the control assignments everything looked fine apart from no accelerator pedal. A restart of the game, not computer reboot, fixed the issue both times.

Again on two occasions I have lost everything, even on one occasion I could not get a response from my keyboard in game. I did manage to alt tab out so game in that occasion had to have been at fault. Frightening when your on the limiter on a highway and suddenly no control!

To try and test my situation I have tried other games but no problems could be found though I don't spend nearly as much time in game sessions as I do in ETS2. I have moved the G920 into another USB port and so far all has been good. My fingers are crossed.

Sorry to muddy the waters a bit but do think more testing is required.

[Briannospam]

Originally posted by mojo_musica:

I use a couple of external. powered, 4-port USB hubs, good quality and permanently plugged in to a port on the motherboard. I know USB ports can and do fail, so it is easier to replace a 4-way port than to discover a motherboard port has failed.
I am the same, I always unplug my wheel after playing, and re-connect it to play, so the port gets a lot of use. However, no cigarette smoking here, the only smoke is a light haze of incense!
I hope and expect it is hardware at fault, otherwise it might be a lot more difficult to solve, it's like the strange noise that your car makes, that never happens when you take it to a mechanic.

A very good comparison.
Yes events that are periodic and happen at random times can be almost impossible to find the cause of.

Thanks for the idea of an external usbhub, I had not even thought of it. Such a one I go out buying tomorrow if the store is open.

Originally posted by Lethal Mitch:

Hmm, I've had this happen with my G920, so I wouldn't go jumping on the faulty hardware truck just yet.

My issues also started after 1.43 update but differ slightly from yours Brian.
On two separate occasions I have lost only accelerator control, everything else was still working. On checking the control assignments everything looked fine apart from no accelerator pedal. A restart of the game, not computer reboot, fixed the issue both times.

Although it is not from the steering wheel, but other control devices you have experienced losing control of some of the steering, this might well sound to me like a similar problem.

Originally posted by Lethal Mitch:

Again on two occasions I have lost everything, even on one occasion I could not get a response from my keyboard in game. I did manage to alt tab out so game in that occasion had to have been at fault.

I have also tried that several times in recent times, and it has always been right after I have paused and sent in the background while working with other programs (data sheet browser and so on).
Each time, the GPU has had a very high power consumption and this is a known issue
But I do not think that this known problem has anything to do with my new steering wheel problem, as the steering wheel problem did not happen immediately after I had the game sent in the background.

[JDaremo Fireheart]

If you are going to use an external USB hub, then make sure it is a powered one with it's own power supply. Too many make the mistake of using an unpowered one. There isn't enough power supplied by the PC to power multiple devices

[Briannospam]

I knew that in advance and agree. :)
But thank you for the advice anyway, as there maybe could be others who did not know such things. :)

[Briannospam]

I have again been looking in my gamelog from my control failure.
And this time I have found something that in my eyes suggests that it is not a hardware failure, but probably closer to a software error.

These are the lines I'm talking about:
00:00:07.133 : [di8] Initializing device 'Logitech G HUB G920 Driving Force Racing Wheel USB' as '{074952A0-DFD6-11E6-8003-444553540000}|{C262046D-0000-0000-0000-504944564944}'
00:00:07.136 : [di8] FF Constant force supported
00:00:07.136 : [di8] FF Ramp force supported
00:00:07.136 : [di8] FF Square force supported
00:00:07.136 : [di8] FF Sine force supported
00:00:07.136 : [di8] FF Triangle force supported
00:00:07.136 : [di8] FF SawtoothUp force supported
00:00:07.136 : [di8] FF SawtoothDown force supported
00:00:07.137 : [di8] FF Spring force supported
00:00:07.137 : [di8] FF Damper force supported
00:00:07.137 : [di8] FF Inertia force supported
00:00:07.137 : [di8] FF Friction force supported
00:00:07.138 : [di8] FF Axis 'x' 'Wheel axis' reports force 10N with resolution of 256
00:00:07.139 : [di8] Initializing device 'Controller (XBOX 360 For Windows)' as '{AE755E60-0136-11E9-8001-444553540000}|{028E045E-0000-0000-0000-504944564944}'
00:00:07.267 : Using '{AE755E60-0136-11E9-8001-444553540000}|{028E045E-0000-0000-0000-504944564944}' ('Controller (XBOX 360 For Windows)') as ui_joy.
00:00:07.268 : Using 'xinput_gamepad_1' ('@@xinput_gamepad@@ 1') as ui_joy.


01:35:25.656 : <WARNING> [di8] Input buffer overflow for device '{074952A0-DFD6-11E6-8003-444553540000}|{C262046D-0000-0000-0000-504944564944}' (error code: 0x1).
01:35:31.864 : <WARNING> [di8] Input buffer overflow for device '{074952A0-DFD6-11E6-8003-444553540000}|{C262046D-0000-0000-0000-504944564944}' (error code: 0x1).

The time 01: 35: 25.656 fits very well with the fact that it was at that time that I lost control.
I find it very thoughtful that the input buffer overflow refers to my logitech steering wheel?
I mean ... if there had been a faulty connection between computer and steering wheel, I probably would have gotten another error message than overflow?

So I'll probably need to submit a bug report to SCS?

[Ryu]

Have you tried disconnecting the Xbox controller when playing with your wheel? The overflow shouldn't be causing the wheel to be ignored, however, if it's fighting with the game controller this could be an issue.

[Briannospam]

Originally posted by ~{DCMT}~ Ryu:

Have you tried disconnecting the Xbox controller when playing with your wheel? The overflow shouldn't be causing the wheel to be ignored, however, if it's fighting with the game controller this could be an issue.

No I did not disconnect the xbox controller myself while playing.

But as mentioned earlier, the xbox controller's connector can be rocked a little from side to side in the usb port, and I can therefore not rule out that it has been sitting in such a way that only a very small thing was needed, e.g. a random push to the xbox's cord near the usb port, to cause the plug to shake a fraction of a millimeter, thereby losing the connection for a moment.

And yes, the possibility of such a thing is present because I have the PC standing on the floor under the table, to the right of my legs, and in front of the PC near the front usb ports is my tobacco can which I sometimes take up to roll a cigarette while I have played on pause, after which I again place the tobacco can down in front of the PC.

However, my tobacco can is so far from the usb port that I doubt this cause of the problem, but I will not definitively rule out the possibility.
It will be quite easy to remedy this by increasing the distance between the tobacco can and the USB ports.

Edit add:
I still find it thought-provoking that I have not had that kind of error before the update to 1.43

[Oz Gaming]

"However, my tobacco can is so far from the usb port that I doubt this cause of the problem, but I will not definitively rule out the possibility.
It will be quite easy to remedy this by increasing the distance between the tobacco can and the USB ports."

Better still, just give up smoking altogether