After Windows 10 update can't start ETS2 and ATS

[[HUN]ColemanV]

So my Win 8 updated to Win 10 after which I was unable to launch ETS2 and ATS.

Correction, I can launch them in OpenGL mode only (which looks like crap) and now at every launch that isn't OpenGL the crash report is saying something like "There was a problem and ETS2 can't display graphics on your computer because can't find valid graphical display"

Frameworks and Nvidia drivers are up to date and double checked.

Any clues on how to solve this?

Update1:
I tried the Nvidia clean install, it didn't help. I'm kinda convinced that something is up with the Nvidia thing though because when I go to the Nvidia Experience and try the "Optimize games" feature, it says "Unable to retrieve settings, try again later" also when I go to "scan for games" it says "scan failed"

Update2:
I've done the DDU (using DDU from Guru3d to clean uninstall graphics driver) wipe of drivers in safe mode, reinstalled Nvidia drivers manually, everything works except ETS2/ATS, it still presenting the same error message. So now I'm trying to figure out how to do a clean install of these without losing progress.

Update3:
I did he clean install, manually removed even the whole Euro Truck Simulator 2 folder from My Documents and I still get the same error message. I'm out of ideas.

Update4:
By the suggestion of pieperjohanns I've found in the logs that the issue gives the following errors:
"00:00:03.936 : <ERROR> [dxgi] Failed to create swapchain! (0x887a0001)
00:00:03.936 : <ERROR> [gfx] failed to initialize device! (dx11)"

Update5:
I got the latest Microsoft Visual C++ Redistributable, installed and rebooted but both sims continue to fail upon starting with the same message.
I have also attempted to use the compatibility wizard's settings, then tried to manually set the attributes of my previous Win 8 and run the sim in compatibility mode down to Win 7, without any change or result.

Update6:
I've rolled back ETS2 to 1.35 the version that is for incompatible mods and DX9 and the sim starts but - for obvious reasons - can't load up saves of the newer versions. When I change version back to current one, the problem is back
I'll try to post a technical question over on https://forum.scssoft.com

Update7:
By the suggestion of pieperjohanns (once again, thanks dude ;) ) posted the issue as bug report using the brand new profile created under launch via OpenGL so the problem wouldn't create an issue with the forum's bug reporting rules.
The bug report can be found here: https://forum.scssoft.com/viewtopic.php?f=268&t=283300
(pastebin links within are set to expire in 6 months)

Update8:
By the suggestion of zm4r I went through most of the "Registry-Clean-Up" steps as shown on the provided link (detailed results of each step in the comments)

http://www.registry-clean-up.net/knowledge-base/errors/runtime-errors/error-0x887a0001-directx-error-0x887a0001

Also by the recommendation of zoo I attempted to run ETS2 as admin, without results.

Update9:
Attempted to start ETS2 on my laptop too which was upgraded from Win8 to Win10 the same way, but given that it've got only an integrated GPU, in Safe Mode it starts but doesn't provide any visual feedback but I can still use the menu by sound so I can log out without crashing. It works with OpenGL, so it wasn't much help to try there too. (at least I got to check that the profile sync works)

Meanwhile Tom, from SCS got back to me, asked me to perform a clean install of ETS2, try to launch and send the logs, which I did and can be found on the previously posted SCS forums bug report link.

Update10:
Laptop update - it turns out ETS2 in fact DOES launch in DX11 mode, it is just extremely slow to load as the rig struggles under the load due to it was meant for web browsing and lightweight office work. As in it've taken the sim to get from the main menu to driving about 10 minutes.
So logic would dictate that something went haywire with the Windows upgrade from 8 to 10 on my main rig, that didn't happen on my laptop.

Update11:
As per zoo's recommendation I've ran CCleaner to find issues with the registry and did a fix of all found issue. No result, but still I tried to reinstall GeForce Experience after this and now at least it stops the failed to scan messages and it optimized the other games I have. No luck on ETS2 or ATS though.
Also by his recommendation I've moved the install location to a completely different HDD just to test it, but it didn't had any result

Update12:
By the recommendation of paulieGTR I attempted to reinstall "DirectX (June 2010)" package, this time using the link he provided, and hoped that the registry cleaning I did meanwhile will help in tandem with the DX11 reinstall, but it had no result.

Update13:
By the recommendation of The Pitts I've tried to run the Geforce Experience as admin, to see if that'd help it detect ETS2 or ATS, but it didn't. I also attempted to manually direct the program to both sims but still it remains a no-go.

Update14:

---ISSUE IS SOLVED - HERE IS HOW---

Turns out that due to the operating system switching from Win8 to Win10 there were some display settings changed during the upgrading process and when going to the Displays settings in Win10 where it shows the two displays I've got (Not the old windows Control Panel but the new minimalistic crap design) I had to click on my left display as Nr1 even though it've been showing 1 all this time, BUT apparently for Win10 that isn't enough. You have to click on it so it becomes HIGHLIGHTED and then close the window so it finally knows what the issue is.

I've arrived to this conclusion after trying to play multiple "new" games I've never had the time to play started up on my secondary display with a limitation on resolution, even if I started them in windowed mode and dragged them on my main display. After I figured out the reason for this odd behavior, with the new settings I launched ETS2 in 64bit DrectX11 mode and it worked.

I hope if anyone reading this encountered any similar errors my journey to a solution will provide help some way!

[pieperjohanns]

If nothing helps, you could post on the official SCS forum or e-mail them, including game.log.txt and game.crash.txt.

[Achile]

same problem i have https://pastebin.com/VcpW1pJG

[Wolfgang]

Achile の投稿を引用：

same problem i have https://pastebin.com/VcpW1pJG

Make sure your grafics driver is up-to-date.

Other than that you have the game on OneDrive which is known to cause problems. Put the game files in your document folder.

[[HUN]ColemanV]

pieperjohanns の投稿を引用：

If nothing helps, you could post on the official SCS forum or e-mail them, including game.log.txt and game.crash.txt.

I posted there already, but can't report it as a bug because according to the forum rules if you have or ever had any mods on the profile you can't post it as bug report, so it is highly doubtful that I'd get any fix or workaround answer from SCS folk. It is more likely that someone already had this problem and maybe stumbles upon my post.

[[HUN]ColemanV]

Achile の投稿を引用：

same problem i have https://pastebin.com/VcpW1pJG

If you happen to find a workaround or fix, please let me know. I'll do the same assuming I figure this out :P

[Sandhill]

Achile の投稿を引用：

same problem i have https://pastebin.com/VcpW1pJG

That is only a portion of your game.log, all of it would get you better help. Just from what is posted either mods or graphics card update though

[Sandhill]

HUNColemanV の投稿を引用：

can't report it as a bug because according to the forum rules if you have or ever had any mods on the profile you can't post it as bug report, so it is highly doubtful that I'd get any fix

You have of course done the first thing anyone should ever do when having problems and started a brand new profile with zero mods, assuming you have but I don't see that mentioned in the thread so far.

[Bobby]

Is it win 10 32bit or 64bit? Was your Win 8 32bit

[pieperjohanns]

HUNColemanV の投稿を引用：

can't report it as a bug because according to the forum rules if you have or ever had any mods on the profile you can't post it

Make a new profile then, and check if it works. If not, report it. If yes, your problem is solved.

Here is someone with the same problem where a game update fixed it:
https://forum.scssoft.com/viewtopic.php?t=272538

[[HUN]ColemanV]

Sandhill の投稿を引用：

HUNColemanV の投稿を引用：

can't report it as a bug because according to the forum rules if you have or ever had any mods on the profile you can't post it as bug report, so it is highly doubtful that I'd get any fix

You have of course done the first thing anyone should ever do when having problems and started a brand new profile with zero mods, assuming you have but I don't see that mentioned in the thread so far.

Of course I have made a new profile by launching through OpenGL which - as described in the original post - works, just as the original profile. The issue is that OpenGL looks like I'd be playing on a ten years old laptop while I'm sitting on hardware that runs Forza Horizon 4 smoothly and worked up until the Windows update from 8 to 10.

[[HUN]ColemanV]

zoo の投稿を引用：

Is it win 10 32bit or 64bit? Was your Win 8 32bit

It is Win10 64 bit, and launching the sims appropriately in 64 bit mode.

[[HUN]ColemanV]

pieperjohanns の投稿を引用：

HUNColemanV の投稿を引用：

can't report it as a bug because according to the forum rules if you have or ever had any mods on the profile you can't post it

Make a new profile then, and check if it works. If not, report it. If yes, your problem is solved.

Here is someone with the same problem where a game update fixed it:
https://forum.scssoft.com/viewtopic.php?t=272538

That is an interesting workaround to the forum rules :P Thanks mate, I'll do that (though already created the new profile via launching in OpenGL, but the sim still refuses to launch any other way but OpenGL.

Though, I'm not sure why that rule is there, I mean only because you've got a new profile with zero mods on it, that doesn't change the fact that you've had the game itself modded earlier.

[Bobby]

to be 100% clear on this. This is an upgrade to Win10 or an *update*. Did you do it by way of this?
https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

if you want to rollback a Win10 update
https://lifehacker.com/how-to-undo-and-prevent-windows-updates-1836420965

if you want to go back to 8.1
https://www.digitaltrends.com/computing/how-to-uninstall-windows-10/

[pieperjohanns]

HUNColemanV の投稿を引用：

I'm not sure why that rule is there, I mean only because you've got a new profile with zero mods on it, that doesn't change the fact that you've had the game itself modded earlier.

Mods are only affecting your current profile, not your game in general. So the rules make sense.

Thanks for editing your original post, by the way. Nice to see that it is always up to date.

SCS apparently suggested a solution that you already tried, too bad. But their comment seems to confirm the initial suspicion that there's something wrong with your Windows version.

[[HUN]ColemanV]

zoo の投稿を引用：

to be 100% clear on this. This is an upgrade to Win10 or an *update*. Did you do it by way of this?
https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/

if you want to rollback a Win10 update
https://lifehacker.com/how-to-undo-and-prevent-windows-updates-1836420965

if you want to go back to 8.1
https://www.digitaltrends.com/computing/how-to-uninstall-windows-10/

It was a windows upgrade from 8 to 10, in a similar manner as the article shows on the link you sent, though it've been much less steps.

Sadly rolling back to Win8 isn't an option because certain security rules mandate that I'd have the latest stable operating system, just in case I'd need to use my rig to access work stuff remotely.