Saved game starts from begining after factory reset

[Kenny.R]

Recently I had to do a factory reset on my windows 8.1 pc, which obviously meant reinstalling my Steam account. Normally after every journey I make it saves to ‘My Documents ‘ folder which I had the presence of mind to back up before the reset. Can you therefore tell me why after ETS2 and the above mentioned ETS2 folder was but back on pc the game is starting all over again and not where I left off.

Can you advise if there is a solution for this

[Nono54Fr]

Currently, it seems that your ETS2 (& ATS) is not looking in your Docs folder for your profiles but elsewhere entirely.

To know where, after you launched ETS2 (or ATS), do a file search on a file called game.log (aka game.log.txt). The most recent one(s) would be in said folder(s).

Then you could either move your saves where the game are looking for them, or modify where the game should look for them.

[Kenny.R]

Hi thanks for the reply, I have checked both games and when i look at the game.log file on each the last date was 23/12/17 when i tried the games after factory reset. So i'm affraid to say your advice hasn't worked! Do you have any more?

[Bobby]

I have started a new/game profile -deliberatly called it another named company than my backed up profile- saved it, then exited the game and steam. Copied my entire backup ETS2 profile back into the MyDocs folder -over writing anything it wants from my new profile. I've launched the game and my Old profile is there along with my new profile. It somehow needed the new one to trigger the old one to be found. Win7 i was using.

[Nono54Fr]

Originally posted by ken60:

Hi thanks for the reply, I have checked both games and when i look at the game.log file on each the last date was 23/12/17 when i tried the games after factory reset. So i'm affraid to say your advice hasn't worked! Do you have any more?

I prompted you to check if the folder where you put your backup was the same one than the game was using. And then to make it so. [...] Therefore, the file you found was in the folder of the backup ? If not, did you move your backup ? As far I'm concerned, my advice can't fail if you don't follow it

[GiSSe]

Just like zoo writes you always needs to start the game one time for all the folders to be created the right way, then you go in and copy your old profile back to the new ETS2 document folder. If you don't do it that way the game will overwrite your old profile-files because it just don't know they exists yet.

[Nono54Fr]

Originally posted by GiSSelo:

Just like zoo writes you always needs to start the game one time for all the folders to be created the right way, then you go in and copy your old profile back to the new ETS2 document folder. If you don't do it that way the game will overwrite your old profile-files because it just don't know they exists yet.

That's not how it works, none of it.

edit: I mean, people have been uninstalling and reinstalling the game for years, hoping it would resolve their problems but everytime, their problems would be back because the game would re-use the same folder, the same config files, the same profiles ... And now, the game would not do that despite the folder being in the same spot as before ?

[MS. Green Label]

doesnt it get saved on the steam cloud ?

[Nono54Fr]

Originally posted by NMS - SMDF:

doesnt it get saved on the steam cloud ?

Nope.

[brian_va]

Originally posted by Nono54Fr:

Originally posted by GiSSelo:

Just like zoo writes you always needs to start the game one time for all the folders to be created the right way, then you go in and copy your old profile back to the new ETS2 document folder. If you don't do it that way the game will overwrite your old profile-files because it just don't know they exists yet.

That's not how it works, none of it.

edit: I mean, people have been uninstalling and reinstalling the game for years, hoping it would resolve their problems but everytime, their problems would be back because the game would re-use the same folder, the same config files, the same profiles ... And now, the game would not do that despite the folder being in the same spot as before ?

uninstalling the game wouldn't remove the folders where the saves are stored, however reinstalling windows will.

[GiSSe]

Originally posted by Nono54Fr:

Originally posted by GiSSelo:

Just like zoo writes you always needs to start the game one time for all the folders to be created the right way, then you go in and copy your old profile back to the new ETS2 document folder. If you don't do it that way the game will overwrite your old profile-files because it just don't know they exists yet.

That's not how it works, none of it.

edit: I mean, people have been uninstalling and reinstalling the game for years, hoping it would resolve their problems but everytime, their problems would be back because the game would re-use the same folder, the same config files, the same profiles ... And now, the game would not do that despite the folder being in the same spot as before ?

" factory reset on my windows 8.1 pc"
So this I take as you reinstalled your Windows from either safety sector on disc or from a external media, and this will delete your document folder and any configure files you had on your system. Then installing Steam and your game will not be the same as just reinstall/verify the games like you said in your edit.

[Nono54Fr]

Originally posted by GiSSelo:

Originally posted by Nono54Fr:

That's not how it works, none of it.

edit: I mean, people have been uninstalling and reinstalling the game for years, hoping it would resolve their problems but everytime, their problems would be back because the game would re-use the same folder, the same config files, the same profiles ... And now, the game would not do that despite the folder being in the same spot as before ?

" factory reset on my windows 8.1 pc"
So this I take as you reinstalled your Windows from either safety sector on disc or from a external media, and this will delete your document folder and any configure files you had on your system. Then installing Steam and your game will not be the same as just reinstall/verify the games like you said in your edit.

Absolute path, relative path and environment settings, mmmkay ? Tried creating a folder that already exists ?

If Op made a backup and then restore it in the same folder (ie: the docs folder), ETS2 is completely unaware of what happened nor it cares if anything happened, it won't delete the profiles nor ignore them if it didn't create them, it just reuses them.

[Kenny.R]

Originally posted by Nono54Fr:

Originally posted by ken60:

Hi thanks for the reply, I have checked both games and when i look at the game.log file on each the last date was 23/12/17 when i tried the games after factory reset. So i'm affraid to say your advice hasn't worked! Do you have any more?

I prompted you to check if the folder where you put your backup was the same one than the game was using. And then to make it so. [...] Therefore, the file you found was in the folder of the backup ? If not, did you move your backup ? As far I'm concerned, my advice can't fail if you don't follow it

You ask if I created a backup the answer is yes I backed ETS2 upto my memory stick. but still no joy

[Nono54Fr]

Originally posted by ken60:

You ask if I created a backup the answer is yes I backed ETS2 upto my memory stick. but still no joy

I did not asked if you created a backup.

Edit: let's try again, it's XMas and all.

1. you did a backup of your ETS2 Profiles folder from MyDocs to a USB stick.
2. you did a factory reset of your computer, destroying your folder MyDocs.
3. you reinstalled Steam & ETS2.
4. you restored your ETS2 profiles folder from the USB stick to its ' rightful ' place (MyDocs)
5. ETS2 did not find your profiles.
6. I asked if you could find the most recent game.log and you found one
7. I asked if the folder of that game.log was in MyDocs or elsewhere.
8. you did not answered.
9. I asked, that in the case these two folders were not the same, to move that ETS2 profiles folder to the folder where that file game.log was found
10. you did not answered.

[Kenny.R]

Originally posted by Nono54Fr:

Originally posted by ken60:

You ask if I created a backup the answer is yes I backed ETS2 upto my memory stick. but still no joy

I did not asked if you created a backup.

Edit: let's try again, it's XMas and all.

1. you did a backup of your ETS2 Profiles folder from MyDocs to a USB stick.
2. you did a factory reset of your computer, destroying your folder MyDocs.
3. you reinstalled Steam & ETS2.
4. you restored your ETS2 profiles folder from the USB stick to its ' rightful ' place (MyDocs)
5. ETS2 did not find your profiles.
6. I asked if you could find the most recent game.log and you found one
7. I asked if the folder of that game.log was in MyDocs or elsewhere.
8. you did not answered.
9. I asked, that in the case these two folders were not the same, to move that ETS2 profiles folder to the folder where that file game.log was found
10. you did not answered. [/quote
First of all please forgive me for not fully understanding you, I have Epilepsy an therfore I am on meds that can make somethings a little hard to understand (be confusing) at times. I will therefore do my best to answer the above. The game.log file is in the ETS2 folder in My Docs where the profiles folders can also be found. So as far as i was aware all i had to do was tranfer it back from memorystick but as you know that hasn't worked

[Kenny.R]

Originally posted by zoo:

I have started a new/game profile -deliberatly called it another named company than my backed up profile- saved it, then exited the game and steam. Copied my entire backup ETS2 profile back into the MyDocs folder -over writing anything it wants from my new profile. I've launched the game and my Old profile is there along with my new profile. It somehow needed the new one to trigger the old one to be found. Win7 i was using.

When you say you backed up profile did you use the backup & restore games option in steam drop down menu top left (perhaps this is something i should have done before factory reset) or did you backup to memorystick or summat