Seeking Help About Crashes

[Brandingo]

I love this game, but its been about 4 days since this started. I've been able to run my game perfectly at high settings since launch. I can launch my game but when I am loading into the server my game crashes. I've followed lots of tutorials to troubleshoot on my own but nothing has changed. I'm also not the most tech-savvy person in the world. I would very much appreciate some help.

Intel(R) Core(TM) i5-14600KF
32.0 GB Ram
RTX 4060 Ti

[アンジェル]

Originally posted by Brandingo:

Seeking Help About Crashes
I love this game, but its been about 4 days since this started. I've been able to run my game perfectly at high settings since launch. I can launch my game but when I am loading into the server my game crashes. I've followed lots of tutorials to troubleshoot on my own but nothing has changed. I'm also not the most tech-savvy person in the world. I would very much appreciate some help.

Intel(R) Core(TM) i5-14600KF
32.0 GB Ram
RTX 4060 Ti

Use tip #16 here and try again - reset the game if you used mods, like e.g. REFramework
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664
If the issue persists, share a DxDiag report

Pray that it is no savegame corruption - if you follow up the How to Backup your savegame section and the savegame crash troubleshooting part, you can check that too.

[Brandingo]

I'll give it a go and let you know the results. Thank you!

[Brandingo]

How do I share a DxDiagnostic report?

[❤️ニューハーフ]

Originally posted by Brandingo:

How do I share a DxDiagnostic report?

Don't listen to AI chat bot above, they spam forums by linking useless guide.

You say high settings, is it 8 gb vram or 16 card? Because menu in game won't give you real number (need GPU z like program or overlay like msi afterburner). Try to turn down everything to low. (also if you somehow downloaded and use 4k texture pack dlc remove it).

[Brandingo]

Ok I'll give that a go. Sounds a lot quicker.

Originally posted by ❤️ニューハーフ:

Originally posted by Brandingo:

How do I share a DxDiagnostic report?

Don't listen to AI chat bot above, they spam forums by linking useless guide.

You say high settings, is it 8 gb vram or 16 card? Because menu in game won't give you real number (need GPU z like program or overlay like msi afterburner). Try to turn down everything to low. (also if you somehow downloaded and use 4k texture pack dlc remove it).

[Brandingo]

Originally posted by ❤️ニューハーフ:

Originally posted by Brandingo:

How do I share a DxDiagnostic report?

Don't listen to AI chat bot above, they spam forums by linking useless guide.

You say high settings, is it 8 gb vram or 16 card? Because menu in game won't give you real number (need GPU z like program or overlay like msi afterburner). Try to turn down everything to low. (also if you somehow downloaded and use 4k texture pack dlc remove it).

I have 8gb VRam card

[This PC]

Originally posted by Brandingo:

I have 8gb VRam card

usual "is it plugged in ?" check - verify game files on steam. Do you have some disk space free ?

In the game's folder, delete shader.cache and shader.cache2 first and foremost, boot game, let the game recompile shaders, try that.

Windows 11 24h2 messed about with some GPU related stuff - Driver manufacturers are playing catch up right now, so make sure to keep your gpu drivers up to date always.

Also, this might seem innocuous, but update your chipset drivers, this should be in the drivers for your motherboard.

In your bios, find the "Resizable BAR" setting, or "ReBAR", turn this on if it is not.

Lots of people report installing REFramework help them a lot - like, just installing it. It did nothing for me but *shrugs*.

These are general tips that help the game in many ways, would be nice to have crash dump to parse the problem. ;p

[Elvarion]

If your crash issue is "Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006)"
(Check your crash reports in the main install folder, its at the bottom of the Crashreport.txt)

You could try this;
Download ISLC;
Google ISLC and it should be first link from Wagnardsoft (Version 1.0.3.4 as of typing)
Once its open, Check your "Total System Memory" in the box labeled "Free memory is lower than:" Take your total and half it and put that in the Free memory.
Dont forget to hit "Start" so that the program actually runs also

This a long with a fresh installation(I preloaded the game)let me play the game for 4h without a single crash yesterday. Ive also seen people post similar promising results.

[GrandTickler]

Originally posted by ❤️ニューハーフ:

Originally posted by Brandingo:

How do I share a DxDiagnostic report?

Don't listen to AI chat bot above, they spam forums by linking useless guide.

You say high settings, is it 8 gb vram or 16 card? Because menu in game won't give you real number (need GPU z like program or overlay like msi afterburner). Try to turn down everything to low. (also if you somehow downloaded and use 4k texture pack dlc remove it).

i wouldnt say its useless. 9/10 times its something very simple like needing to verify the files, get a clean driver instal, or removing a couple overlays hooked into the game

[❤️ニューハーフ]

Originally posted by Elvarion:

If your crash issue is "Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006)"
(Check your crash reports in the main install folder, its at the bottom of the Crashreport.txt)

You could try this;
Download ISLC;
Google ISLC and it should be first link from Wagnardsoft (Version 1.0.3.4 as of typing)
Once its open, Check your "Total System Memory" in the box labeled "Free memory is lower than:" Take your total and half it and put that in the Free memory.
Dont forget to hit "Start" so that the program actually runs also

This a long with a fresh installation(I preloaded the game)let me play the game for 4h without a single crash yesterday. Ive also seen people post similar promising results.

This person has better gpu than mine but instant crash. These download x and do this makes no sense as suggestion, if OP won't try to launch game with graphics turned down (and i guess in single player lobby).

Also doing clean install makes no sense, you can maximum delete shader file for game to recompile shaders, it will be same as fresh install.

[This PC]

turning off steam, discord and xbox overlays might help yeah ;p

[❤️ニューハーフ]

Originally posted by GrandTickler:

Originally posted by ❤️ニューハーフ:

Don't listen to AI chat bot above, they spam forums by linking useless guide.

You say high settings, is it 8 gb vram or 16 card? Because menu in game won't give you real number (need GPU z like program or overlay like msi afterburner). Try to turn down everything to low. (also if you somehow downloaded and use 4k texture pack dlc remove it).

i wouldnt say its useless. 9/10 times its something very simple like needing to verify the files, get a clean driver instal, or removing a couple overlays hooked into the game

You are wrong, in another thread person with same bsod as mine did pointless DDU install. Crash persist, it is entirely game's fault, not user's PC.

[GrandTickler]

Originally posted by ❤️ニューハーフ:

Originally posted by Elvarion:

If your crash issue is "Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006)"
(Check your crash reports in the main install folder, its at the bottom of the Crashreport.txt)

You could try this;
Download ISLC;
Google ISLC and it should be first link from Wagnardsoft (Version 1.0.3.4 as of typing)
Once its open, Check your "Total System Memory" in the box labeled "Free memory is lower than:" Take your total and half it and put that in the Free memory.
Dont forget to hit "Start" so that the program actually runs also

This a long with a fresh installation(I preloaded the game)let me play the game for 4h without a single crash yesterday. Ive also seen people post similar promising results.

This person has better gpu than mine but instant crash. These download x and do this makes no sense as suggestion, if OP won't try to launch game with graphics turned down (and i guess in single player lobby).

Also doing clean install makes no sense, you can maximum delete shader file for game to recompile shaders, it will be same as fresh install.

not if theres file corruption going on caused by an update, which happens often. then you would also need to verify the files first, then delete the shadercache, AND the config file. then its as clean as it can get i think

edit:

Originally posted by ❤️ニューハーフ:

Originally posted by GrandTickler:

i wouldnt say its useless. 9/10 times its something very simple like needing to verify the files, get a clean driver instal, or removing a couple overlays hooked into the game

You are wrong, in another thread person with same bsod as mine did pointless DDU install. Crash persist, it is entirely game's fault, not user's PC.

that just sounds to me like you've given up on the problem rather than trying fixing it. i very rarely think crashing often in games is the game's fault, cause after enough searching i always find my own solutions, but youre free to think otherwise

[lolschrauber]

Can you check if you have a pagefile set up? I had crashes because I didn't have one with a 32gb ram setup.

[Brandingo]

Originally posted by lolschrauber:

Can you check if you have a pagefile set up? I had crashes because I didn't have one with a 32gb ram setup.

how do I do that? I'm really not well versed in computer stuff