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The savegame is not in the documents folder. How do you expect anyone taking you serious with such desinformation of yours?
thats not necessarily true, depending on how they have there NAS set up it could delete your files locally as it has permissions over your computer.
if it primarily stores data to their cloud server then uses your storage as a secondary to sync devices, mirroring your local files to theirs will cause your local files to be deleted upon deleting your cloud storage.
not everyone expects to lose their personal local files after removing another storage device from having access to their computer. a logical minded person would expect it to just be deleted from their server...which is why they agreed to removing the sync in the first place.
No matter what anyone says:
Whatever is claimed in this thread in regards "uninstall = lost saves" is from start simply wrong.
Cloud saves are trash and cause many problems, as I'm sure you have seen on forums of plenty of games. Maybe they are OK here, but nobody can fault people for turning that stuff off. Apart from that, saves should never get deleted on uninstall unless there is an option to do just that when activated manually.
Saves do not get deleted while uninstalling - unlike GOG.com Steam does not offer that option to begin with.
I will not help them.
Incorrect. While uninstalling the game does not technically delete the save file, upon reinstalling, the game will reset your save data, which is functionally the same thing as deleting it.
I was able to test and reproduce this error on my own computer.
Did you even test this issue yourself? And even if you did, and the error did not occur, that is far from empirical evidence that the issue doesn't exist. Please consider your word more carefully in the future, as in this instance they were misleading.
For anyone interested in more detail:
To reproduce the error:
1: Ensure you have a proper save file generated (game goes to the main menu instead of language selection on startup).
2: Uninstall the game from steam normally (right-click, manage, uninstall, confirm). It is not necessary to delete local files manually.
3: Install the game through steam normally.
4: Once the game is fully installed, launch the game, it will take you to the language selection instead of the main menu, indicating the save file has been reset.
Games nowadays do not ever store the save game data in the game install folder for obvious reasons. Normally they are stored in the Documents folder, or in AppData somewhere, or, in Monster Hunter Wilds' case, inside the Steam User Data folder: "Steam\userdata\[STEAM USER ID]\2246340\remote\win64_save"
This is great, because it means you can uninstall or move a game to save space on your computer, and then come back to it later without losing progress.
Except something is going wrong with the way Monster Hunter Wilds does things.
It is hard to say exactly why it resets the save data upon a reinstall without having access to the game's source code, but there are a couple of possibilities that immediately spring to mind.
First, the game could be coded to always write to (overwrite) the user data folder upon a "first time" install, and it may be mistaking a reinstall for a first time install.
Alternatively, the game could be erroneously recognizing the save data in the steam folder as for a different steam account, which results in it resetting the save data (although in my testing, save sharing normally results in an error code before the reset, so it might not be this).
Regardless of why it is occurring, it is inexcusable that it can happen at all, especially for a full-price, AAA game.
And no, "should have used cloud saves" is not a valid excuse either. Those have been known to cause unintentional save overwrites, which is why many users (myself included) have them turned off.
The same goes for manual backups. This is 2025, not 1995. If a developer can't figure out how to reliably store data locally, they have no business selling a game for $70 (although I would not be surprised if this error somehow led back to publisher interference).
To be fair I think the majority of games don't delete saves when uninstalled.