Frequent crashes using ROG Ally X.!

[TangerineBalls]

Anyone running Wilds successfully using a ROG Ally X without any game crashes!?

I’m always running on 30w Turbo mode with power cable plugged in. Upon initial game release, I clocked up about 8-9 hours gameplay with minimal issues running the game on medium preset settings, 900p, AMD FSR 3, and device GPU RAM set to 8GB. I think I hit one random crash when multiplying with friends.

Then they brought out that first patch update, and since that update I struggled to load a recommended online lobby, even load a single player lobby wasn’t working! Constantly crashed at that point trying to load a lobby.

So I ran through ALL the troubleshooting steps on the official Wilds website and on the Steam discussion forums. To no avail. Nothing stopped it crashing. So I reset the shader cache from within the AMD adrenaline software. Which seemed to stop the gane crashing when trying to join a lobby. Whoooo thought it was sorted!

But since getting in game again, I’ve had regular crashes!! So frequent I can’t even get 10 minutes gaming without it crashing! I’ve not long defeated the Black Flame in the Oil Basin map. Literally just exploring and gathering and the game freezes and then crash log dump!

So I’ve been tweaking game graphics settings, presets from medium to low, even lowest… and custom where turning most things to low or even off.! Still bloody crashes! Really frustrating!! Upped the GPU RAM from 8GB to 10GB and even 12GB, still crashes! Game utilises around 5-6GB when I check the game resources in use. So can’t be a resource issue. And the ROG ally X comfortably has the recommended specs!

I got that annoyed I’ve logged a support ticket and gone through the pain of their 12 questions and all their troubleshooting steps, Verified installed files via Steam, nothing works!!. So I’ve uploaded crash logs, config files, diags and screen shots, along with everything I’ve tried.

Has anyone got working settings or methods to try to get gaming again? That first patch update seems to have completed stuffed this game for me!!

[アンジェル]

Początkowo opublikowane przez TangerineBalls:

Frequent crashes using ROG Ally X.!
Anyone running Wilds successfully using a ROG Ally X without any game crashes!?

I’m always running on 30w Turbo mode with power cable plugged in. Upon initial game release, I clocked up about 8-9 hours gameplay with minimal issues running the game on medium preset settings, 900p, AMD FSR 3, and device GPU RAM set to 8GB. I think I hit one random crash when multiplying with friends.

Then they brought out that first patch update, and since that update I struggled to load a recommended online lobby, even load a single player lobby wasn’t working! Constantly crashed at that point trying to load a lobby.

So I ran through ALL the troubleshooting steps on the official Wilds website and on the Steam discussion forums. To no avail. Nothing stopped it crashing. So I reset the shader cache from within the AMD adrenaline software. Which seemed to stop the gane crashing when trying to join a lobby. Whoooo thought it was sorted!

But since getting in game again, I’ve had regular crashes!! So frequent I can’t even get 10 minutes gaming without it crashing! I’ve not long defeated the Black Flame in the Oil Basin map. Literally just exploring and gathering and the game freezes and then crash log dump!

So I’ve been tweaking game graphics settings, presets from medium to low, even lowest… and custom where turning most things to low or even off.! Still bloody crashes! Really frustrating!! Upped the GPU RAM from 8GB to 10GB and even 12GB, still crashes! Game utilises around 5-6GB when I check the game resources in use. So can’t be a resource issue. And the ROG ally X comfortably has the recommended specs!

I got that annoyed I’ve logged a support ticket and gone through the pain of their 12 questions and all their troubleshooting steps, Verified installed files via Steam, nothing works!!. So I’ve uploaded crash logs, config files, diags and screen shots, along with everything I’ve tried.

Has anyone got working settings or methods to try to get gaming again? That first patch update seems to have completed stuffed this game for me!!

I have yet to install the game on my ROG Ally. I did not know the device can run it to begin with, with the limited capability. I already consider the usage of Lossless Scaling a must.

That being sad, you can check the usual tweaking tips
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664
I recommend to make use of everything, with a main focus on tip #2, #4, #5, #7, #15, #16, #17

I would not try running the game with 900p to begin with, considering my experiences with Cyberpunk 2077 on the ROG Ally. I would just straight forward set to 720 and use Lossless Scaling with adjustments. Only if the input lag is intolerable I would try it with 900p

[RubyCante]

Yes on ROG ALLY X on launch day the game run perfectly, not good fps but at least no crash
on launch it crash all the time on high end PC

Then the first patch after launch came, it fixed the PC so it rarely crash BUT now on ROG ALLY X it crash all the time which make it unplayable

[アンジェル]

Początkowo opublikowane przez RubyCante:

Yes on ROG ALLY X on launch day the game run perfectly, not good fps but at least no crash
on launch it crash all the time on high end PC

Then the first patch after launch came, it fixed the PC so it rarely crash BUT now on ROG ALLY X it crash all the time which make it unplayable

use tip #16 in the guide mentioned above - most skip on that after updates, which can lead to performance losses

[TangerineBalls]

Początkowo opublikowane przez アンジェル:

Początkowo opublikowane przez TangerineBalls:

Frequent crashes using ROG Ally X.!
Anyone running Wilds successfully using a ROG Ally X without any game crashes!?

I’m always running on 30w Turbo mode with power cable plugged in. Upon initial game release, I clocked up about 8-9 hours gameplay with minimal issues running the game on medium preset settings, 900p, AMD FSR 3, and device GPU RAM set to 8GB. I think I hit one random crash when multiplying with friends.

Then they brought out that first patch update, and since that update I struggled to load a recommended online lobby, even load a single player lobby wasn’t working! Constantly crashed at that point trying to load a lobby.

So I ran through ALL the troubleshooting steps on the official Wilds website and on the Steam discussion forums. To no avail. Nothing stopped it crashing. So I reset the shader cache from within the AMD adrenaline software. Which seemed to stop the gane crashing when trying to join a lobby. Whoooo thought it was sorted!

But since getting in game again, I’ve had regular crashes!! So frequent I can’t even get 10 minutes gaming without it crashing! I’ve not long defeated the Black Flame in the Oil Basin map. Literally just exploring and gathering and the game freezes and then crash log dump!

So I’ve been tweaking game graphics settings, presets from medium to low, even lowest… and custom where turning most things to low or even off.! Still bloody crashes! Really frustrating!! Upped the GPU RAM from 8GB to 10GB and even 12GB, still crashes! Game utilises around 5-6GB when I check the game resources in use. So can’t be a resource issue. And the ROG ally X comfortably has the recommended specs!

I got that annoyed I’ve logged a support ticket and gone through the pain of their 12 questions and all their troubleshooting steps, Verified installed files via Steam, nothing works!!. So I’ve uploaded crash logs, config files, diags and screen shots, along with everything I’ve tried.

Has anyone got working settings or methods to try to get gaming again? That first patch update seems to have completed stuffed this game for me!!

I have yet to install the game on my ROG Ally. I did not know the device can run it to begin with, with the limited capability. I already consider the usage of Lossless Scaling a must.

That being sad, you can check the usual tweaking tips
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664
I recommend to make use of everything, with a main focus on tip #2, #4, #5, #7, #15, #16, #17

I would not try running the game with 900p to begin with, considering my experiences with Cyberpunk 2077 on the ROG Ally. I would just straight forward set to 720 and use Lossless Scaling with adjustments. Only if the input lag is intolerable I would try it with 900p

Wow, one helluva guide, very well put together, kudos! I’ve given it a scan through, but will need more time to digest and go through some of the steps and see how I get on. Thank you for your efforts 🙏🏽

[TangerineBalls]

Początkowo opublikowane przez RubyCante:

Yes on ROG ALLY X on launch day the game run perfectly, not good fps but at least no crash
on launch it crash all the time on high end PC

Then the first patch after launch came, it fixed the PC so it rarely crash BUT now on ROG ALLY X it crash all the time which make it unplayable

Yep. Totally this! Frustrating as hell. Especially when the game ran fine without issues before that first update.

[Jerome]

got the same problem but don't know how to fix it 100%. Run smooth but get in to the optional quest then kicked out

[Mareb]

There are at least 200 discussiones opened about crashes... so it's a game issue. Ive read a lot of them and the "symptomes" seems to be the same. No idea whats the problem though

[アンジェル]

Początkowo opublikowane przez TangerineBalls:

Początkowo opublikowane przez RubyCante:

Yes on ROG ALLY X on launch day the game run perfectly, not good fps but at least no crash
on launch it crash all the time on high end PC

Then the first patch after launch came, it fixed the PC so it rarely crash BUT now on ROG ALLY X it crash all the time which make it unplayable

Yep. Totally this! Frustrating as hell. Especially when the game ran fine without issues before that first update.

If an update changed your performance, always go through tip #16
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664
It is most of the time the shader cache which needs to be readjusted

so if using that + tip #17 in tandem, you can reduce the chances of issues from updates to 0%

[TangerineBalls]

Soooo thought I’d provide another update…
I’ve ran through several, well most of the performance tips suggested in the ‘PC Performance tips…’. As well as Setting MHWilds exe to the highest priority for windows resource utilisation, uninstalled and then reinstalled the AMD Radeon graphics drivers, reset the shader cache in the AMD software, deleted the shader.cache file from the MHWilds installation director in my device, set VRAM to 8GB, 10GB and 12GB, ran game as admin, ran steam.exe as admin, increased windows performance settings, changed windows memory allocation… all these while still tweaking game graphics again, tried the ROG Ally Life suggested game settings, and then reduced them lower and lower lol…

Aaaaand you guessed it, the game still bloody crashes. Sent more crash logs off to Capcom under my support case. Whether they’ll look at them I don’t know. Think I’ve exhausted most things, and I’m pretty cheesed off trying now.

Pretty disappointed and fed up is an understatement. Think the game devs need to investigate this now, there’s clearly bugs or issues with the game.

Literally game work fine for 10 hours or so and now it’s totally unplayable since their first patch update, can’t even get 10 mins game time without crashing

[アンジェル]

Początkowo opublikowane przez TangerineBalls:

Soooo thought I’d provide another update…
I’ve ran through several, well most of the performance tips suggested in the ‘PC Performance tips…’. As well as Setting MHWilds exe to the highest priority for windows resource utilisation, uninstalled and then reinstalled the AMD Radeon graphics drivers, reset the shader cache in the AMD software, deleted the shader.cache file from the MHWilds installation director in my device, dropped VRAM to 8GB and 10GB, ran game as admin, ran steam.exe as admin, increased windows performance settings, changed windows memory allocation… all these while still tweaking game graphics again, tried the ROG Ally Life suggested game settings, and then reduced them lower and lower lol…

Aaaaand you guessed it, the game still bloody crashes. Sent more crash logs off to Capcom under my support case. Whether they’ll look at them I don’t know. Think I’ve exhausted most things, and I’m pretty cheesed off trying now.

Pretty disappointed and fed up is an understatement. Think the game devs need to investigate this now, there’s clearly bugs or issues with the game.

Literally game work fine for 10 hours or so and now it’s totally unplayable since their first patch update, can’t even get 10 mins game time without crashing

Very unfortunate. But you tried everything then to make it work on the handheld. No one can say anything different but praising your efforts.

I still have not tried running it on my ROG Ally. But I will give it a shot as well.

I am expecting to run into the same issue as you. Should it miraculously work, I will think of this thread and let you know.

Thanks for sharing your results!

[TangerineBalls]

Początkowo opublikowane przez アンジェル:

Początkowo opublikowane przez TangerineBalls:

Soooo thought I’d provide another update…
I’ve ran through several, well most of the performance tips suggested in the ‘PC Performance tips…’. As well as Setting MHWilds exe to the highest priority for windows resource utilisation, uninstalled and then reinstalled the AMD Radeon graphics drivers, reset the shader cache in the AMD software, deleted the shader.cache file from the MHWilds installation director in my device, dropped VRAM to 8GB and 10GB, ran game as admin, ran steam.exe as admin, increased windows performance settings, changed windows memory allocation… all these while still tweaking game graphics again, tried the ROG Ally Life suggested game settings, and then reduced them lower and lower lol…

Aaaaand you guessed it, the game still bloody crashes. Sent more crash logs off to Capcom under my support case. Whether they’ll look at them I don’t know. Think I’ve exhausted most things, and I’m pretty cheesed off trying now.

Pretty disappointed and fed up is an understatement. Think the game devs need to investigate this now, there’s clearly bugs or issues with the game.

Literally game work fine for 10 hours or so and now it’s totally unplayable since their first patch update, can’t even get 10 mins game time without crashing

Very unfortunate. But you tried everything then to make it work on the handheld. No one can say anything different but praising your efforts.

I still have not tried running it on my ROG Ally. But I will give it a shot as well.

I am expecting to run into the same issue as you. Should it miraculously work, I will think of this thread and let you know.

Thanks for sharing your results! :MHRISE_OK:

Appreciate your posts and as well as your advice, was all worth a go. Thanks 🙏🏽

[TangerineBalls]

Soooo another update … had this response from Capcom Support.!!!

Pretty poor and disappointing, feels like a cop out response tbh.!


“Thank you very much for always playing MONSTER HUNTER WILDS.
This is MONSTER HUNTER WILDS Support.

In line with your inquiry, based on the information you provided, the on-board graphics that you are using does not meet the system requirements of this game.

Therefore we cannot provide you with further support, please do understand.

Thank you for your inquiry.
We look forward to your continued support of Monster Hunter Wilds.”

[TangerineBalls]

So minimum graphics card specs for Wilds, is a Radeon RX 5500 XT, 8GB VRAM which came out in 2019.!

The ROG Ally X came out mid-2024, is that 2019 budget graphics card better than the ROG Ally X’s Graphics??

[アンジェル]

Początkowo opublikowane przez TangerineBalls:

So minimum graphics card specs for Wilds, is a Radeon RX 5500 XT, 8GB VRAM which came out in 2019.!

The ROG Ally X came out mid-2024, is that 2019 budget graphics card better than the ROG Ally X’s Graphics??

Seems very weird to me.

I still remember, I would have bought the X too if the normal one was not that cheap. I got mine for 399 EUD, otherwise I would not own it. But if I could I would have go for the X too.

[TangerineBalls]

Hey guys… another update! But really positive one this time.

Capcom released another game update today, but it doesn’t fix the crashing issues I was experiencing!!

So I’ve decided to manually update the AMD drivers to 25.3.1 as there are quite a few posts around and YouTuve videos advising this.

I followed this guys YouTuve video - https://youtu.be/pgyGvZlAfh4?si=WgXGq7_afwVSgesK

Since updating to these drivers I’ve had no crashes and I’ve been playing the game for about 3-4 hours so far 🥳🥳🥳. Even though I was hesitant as this driver version isn’t available in armoury crate, so not ‘official’ from ASUS testing, it’s working OK for me. Maybe it will appear as a driver update in the near future within Armoury Crate…