Benchmark test crashes on launch

[skeranda]

I've downloaded the benchmark to test my specs and as soon as I start it up I get a window that says the benchmark crashed. There's always a loading screen in the background that says compiling shaders or sth, but obvs it's not actually doing anything. Uninstalling and reinstalling didn't help. I've copied the report below in case anyone is smart enough to translate this and tell me what is causing it? My PC got build brand-new last year to run BG3 so i can't imagine that it would be insufficient.


[Steam Install Folder]
E:\steam
2025/02/09 15:42 <DIR> 0 .
2025/02/09 15:42 <DIR> 0 ..
2025/01/23 20:08 71 .cef-dev-tools-size.vdf
2025/02/09 13:10 0 .crash
2024/01/26 21:04 7470592 aom.dll
2025/02/09 13:26 <DIR> 0 appcache
2025/01/30 15:46 <DIR> 0 bin
2023/11/17 16:02 <DIR> 0 clientui
2025/02/09 13:35 <DIR> 0 config
2024/09/17 13:20 <DIR> 0 controller_base
2025/01/28 00:56 371296 crashhandler.dll (v9.48.97.91)
2025/01/22 02:40 371296 crashhandler.dll.old (v9.47.67.56)
2025/01/28 00:56 475232 crashhandler64.dll (v9.48.97.91)
2017/06/20 06:38 124440 CSERHelper.dll (v4.50.0.0)
2012/08/21 09:26 3231696 d3dcompiler_46.dll (v9.30.960.9200)
2012/10/26 04:34 3873264 d3dcompiler_46_64.dll (v9.30.9200.20546)
2024/01/26 21:04 1066496 dav1d.dll
2025/02/08 21:59 <DIR> 0 depotcache
2025/02/09 13:10 <DIR> 0 dumps
2024/12/05 14:48 816 fossilize_engine_filters.json
2025/01/22 17:13 <DIR> 0 friends
2025/01/28 00:56 1246304 GameOverlayRenderer.dll (v9.48.97.91)
2025/02/09 15:42 0 GameOverlayRenderer.log
2025/01/28 00:56 1477728 GameOverlayRenderer64.dll (v9.48.97.91)
2025/01/28 00:56 396896 GameOverlayUI.exe (v9.48.97.91)
2025/02/09 15:42 0 GameOverlayUI.exe.log
2025/02/09 15:34 946 GameOverlayUI.exe.log.last
2021/09/09 05:53 2579656 GfnRuntimeSdk.dll (v1.7.3039.5783)
2023/09/14 11:46 <DIR> 0 graphics
2024/12/03 20:40 5378048 libavcodec-61.dll (v61.3.100.0)
2024/12/03 20:40 875008 libavfilter-10.dll (v10.1.100.0)
2024/12/03 20:40 1674240 libavformat-61.dll (v61.1.100.0)
2024/07/11 01:46 701952 libavif-16.dll
2024/12/03 20:40 1640960 libavutil-59.dll (v59.8.100.0)
2021/09/11 13:03 126 libraryfolder.vdf
2024/12/03 20:40 630272 libswresample-5.dll (v5.1.100.0)
2024/12/03 20:40 1092608 libswscale-8.dll (v8.1.100.0)
2015/03/26 21:56 875552 libx264-142.dll.crypt
2015/03/26 21:56 32 libx264-142.dll.md5
2025/02/09 13:10 <DIR> 0 logs
2023/09/13 23:03 <DIR> 0 music
2022/08/19 20:12 627528 openvr_api.dll (v1.23.7.0)
2025/02/08 21:15 <DIR> 0 package
2025/01/22 17:13 <DIR> 0 public
2025/01/30 15:46 <DIR> 0 resource
2025/01/28 00:56 2087520 SDL3.dll (v9.48.97.91)
2024/08/28 16:55 681472 SDL3_image.dll (v3.0.0.0)
2024/09/27 18:42 2350592 SDL3_ttf.dll (v3.0.0.0)
2024/11/10 10:29 <DIR> 0 siteserverui
2023/09/13 22:57 <DIR> 0 steam
2025/01/28 00:56 518752 Steam.dll
2025/01/28 00:56 4435552 steam.exe (v9.48.97.91)
2025/01/22 02:40 4435552 steam.exe.old (v9.47.67.56)
2025/01/28 01:00 4067 steam.signatures
2014/02/14 02:04 2882984 Steam2.dll (v2.0.2117.156)
2025/02/09 15:42 <DIR> 0 steamapps
2025/01/28 00:56 19973728 steamclient.dll (v9.48.97.91)
2025/01/28 00:56 23549632 steamclient64.dll (v9.48.97.91)
2025/01/28 00:56 566368 steamerrorreporter.exe (v9.48.97.91)
2025/01/28 00:56 648288 steamerrorreporter64.exe (v9.48.97.91)
2024/12/05 14:39 694 SteamFossilizeVulkanLayer.json
2024/12/05 14:39 696 SteamFossilizeVulkanLayer64.json
2025/01/28 00:56 253536 SteamOverlayVulkanLayer.dll
2022/07/13 12:09 482 SteamOverlayVulkanLayer.json
2025/01/28 00:56 303712 SteamOverlayVulkanLayer64.dll
2022/07/13 12:09 484 SteamOverlayVulkanLayer64.json
2025/01/30 15:46 <DIR> 0 steamui
2023/09/30 09:06 <DIR> 0 steamui-public
2025/01/28 00:56 13952096 SteamUI.dll (v9.48.97.91)
2023/11/28 23:16 4769640 steamwebrtc.dll
2023/11/28 23:16 13035368 steamwebrtc64.dll
2025/01/28 00:56 9187424 streaming_client.exe (v9.48.97.91)
2023/09/13 22:57 <DIR> 0 tenfoot
2013/12/24 18:41 405 ThirdPartyLegalNotices.css
2013/12/17 00:27 25088 ThirdPartyLegalNotices.doc
2019/05/06 19:37 202978 ThirdPartyLegalNotices.html
2025/01/28 00:56 359520 tier0_s.dll (v9.48.97.91)
2025/01/28 00:56 422496 tier0_s64.dll (v9.48.97.91)
2022/03/22 02:30 143104 uninstall.exe (v2.10.91.91)
2025/02/07 16:56 1186 update_hosts_cached.vdf
2024/01/12 14:54 <DIR> 0 userdata
2025/01/28 00:56 3989600 video.dll
2025/01/28 00:56 504416 VkLayer_steam_fossilize.dll
2025/01/28 00:56 609888 VkLayer_steam_fossilize64.dll
2025/01/28 00:56 578144 vstdlib_s.dll (v9.48.97.91)
2025/01/28 00:56 469088 vstdlib_s64.dll (v9.48.97.91)
2012/01/13 18:20 284456 WriteMiniDump.exe (v1.0.1255.558)

[Process Directory]
E:\steam\steamapps\common\MonsterHunterWildsBenchmark
2025/02/09 15:25 <DIR> 0 .
2025/02/09 15:25 <DIR> 0 ..
2025/02/09 13:35 <DIR> 0 actionManifest
2025/02/08 21:59 233792 AkConvolutionReverb.dll
2025/02/08 21:59 204608 AkSoundSeedAir.dll
2025/02/08 21:59 167424 amd_ags_x64.dll (v6.2.0.0)
2025/02/08 21:59 6647504 amd_fidelityfx_dx12.dll (v1.0.1.39157)
2025/02/08 21:59 11776 CrashHandler.dll
2025/02/09 15:33 <DIR> 0 CrashReport
2025/02/08 21:59 152777808 CrashReport.exe (v1.0.0.0)
2025/02/08 21:59 272464 CrashReportDll.dll
2025/02/09 13:35 <DIR> 0 D3D12
2025/02/08 21:59 206880 dstorage.dll (v1.2.2311.1405)
2025/02/08 21:59 1468960 dstoragecore.dll (v1.2.2311.1405)
2025/02/08 21:59 1623120 InstallerMessage.exe (v1.1.0.0)
2025/02/08 21:59 534 InstallerMessage.vdf
2025/02/08 21:59 67095056 libxess.dll (v1.3.1.32)
2025/02/08 21:59 259904 MasteringSuite.dll
2025/02/08 21:59 89854544 MonsterHunterWilds.exe (v1.0.0.0)
2025/02/08 21:59 51263528 nvngx_dlss.dll (v3.7.10.0)
2025/02/08 21:59 9477688 nvngx_dlssg.dll (v3.7.10.0)
2025/02/08 21:59 6744000947 re_chunk_000.pak
2025/02/08 21:59 21084207236 re_chunk_000.pak.sub_000.pak
2025/02/08 21:59 627176 sl.common.dll (v2.4.11.0)
2025/02/09 13:34 224744 sl.dlss.dll (v2.4.11.0)
2025/02/08 21:59 422376 sl.dlss_g.dll (v2.4.11.0)
2025/02/08 21:59 484840 sl.interposer.dll (v2.4.11.0)
2025/02/09 13:34 165864 sl.pcl.dll (v2.4.11.0)
2025/02/09 13:34 173032 sl.reflex.dll (v2.4.11.0)
2025/02/08 21:59 298384 steam_api64.dll (v7.40.51.27)

[Process Information]
E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe
ExceptionPointer: 0000000150A08130
ExceptionRecord:
ExceptionCode : C0000005
ExceptionFlags : 00000000
ExceptionAddress: 00007FF98428A129

Callstack's:
Stack[0] : 0x00007ff98428a129 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[1] : 0x00007ff98405f480 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[2] : 0x00007ff984081f8d ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[3] : 0x00007ff984065e07 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[4] : 0x00007ff983fdbdca ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[5] : 0x00007ff983fe3292 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[6] : 0x00007ff983fcc6da ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[7] : 0x00007ff983fcecdf ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[8] : 0x00007ff983ffadbc ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[9] : 0x00007ff983ffad7e ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[10] : 0x00007ff983ff9c41 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[11] : 0x00007ff983fc9dc9 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[12] : 0x00007ff9835e368d ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[13] : 0x00007ff9835e3835 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[14] : 0x00007ff9835def48 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[15] : 0x00007ff9835dd408 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[16] : 0x00007ff983596d8e ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[17] : 0x00007ff98364b2b0 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[18] : 0x00007ff983644871 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )
Stack[19] : 0x00007ff9c2688ee5 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[20] : 0x00007ff9c26893ca ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[21] : 0x00007ff9c2689212 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[22] : 0x00007ff9c2688f70 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[23] : 0x00007ff9c267c8d0 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[24] : 0x00007ff9c26c05b5 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[25] : 0x00007ff9eb4f5537 ( C:\Windows\SYSTEM32\d3d12.dll )
Stack[26] : 0x00007ff9c26c32ea ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[27] : 0x00007ff9c26c1be2 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\D3D12\D3D12Core.dll )
Stack[28] : 0x0000000148afe266 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe )
Stack[29] : 0x0000000148ae9461 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe )
Stack[30] : 0x000000014025d077 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe )
Stack[31] : 0x00000001492d0faf ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe )
Stack[32] : 0x00000001492e4b83 ( E:\steam\steamapps\common\MonsterHunterWildsBenchmark\MonsterHunterWilds.exe )
Stack[33] : 0x00007ffa25087374 ( C:\Windows\System32\KERNEL32.DLL )
Stack[34] : 0x00007ffa259bcc91 ( C:\Windows\SYSTEM32\ntdll.dll )
Windows Last Error : 0x0000000000000000
Message :

Exception Data SHA3 :
YzjZnLTg8BGgAzjciJOZBeoPBHdrRaOq9c3DweINYZ0b5FQnvf1G/mVi7S8TpEMulKLWkjgs4yztUX+CJ2Axh6oPBHdrRaOq9c3DweINYZ0b5FQnvf1G/mVi7S8TpEMulKLWkjgs4yztUX+CJ2Axh6oPBHdrRaOq9c3DweINYZb

[GamingWithSilvertail]

Specs? Driver?

[Derivat949]

Your PC being brand new does little to clear things up, you can build a PC with brand new parts right now that won't be able to do any 2025 games. What are your actual specs?

[Niteχ]

Hey so I ran this through Grok 3 think mode and this is what it gave me for the conclusion:

"The crash in the Monster Hunter Wilds Benchmark is caused by a bug in the AMD graphics driver. Specifically, an access violation occurs in amdxc64.dll during a DirectX 12 graphics operation, likely due to the driver mishandling a command from the benchmark. While the benchmark’s code or hardware could contribute, the fault lies in the driver since that’s where the exception is thrown."

[Gunner Doom]

I was getting the same crash. I was running an old version of AMD Adrenalin so I updated to 24.12.1 and now the benchmark works fine.

[marsHm311oW]

If already the benchmark is crashing maybe it’s time to upgrade your pc.

[Blacky [T-ER-G]]

Originally posted by marsHm311oW:

If already the benchmark is crashing maybe it’s time to upgrade your pc.

Its not just about upgrade etc. I have 7800x3d and 4080 Super, did da looooot of troubleshooting and the f****** benchmark dosen't work. Im at he end of testing it out again and again. Now i just hope the game will run better. Last option is reinstall windows, but not for the benchmark tbh.

[Sgt_Major]

User error, bad drivers or not updating his system properly, bios, chipset gpu drivers/software, unstable ram profile, could be 100x things....but its not the game, its your end, runs perfectly here.

Building a new PC does not mean ♥♥♥♥, you have to set the PC up properly afterwards too...

[Kuinshi]

Looks like its your amdxc64.dll thats having a problem you can see it's having a access violation on the first call.

ExceptionAddress: 00007FF98428A129

Callstack's:
Stack[0] : 0x00007ff98428a129 ( C:\Windows\System32\DriverStore\FileRepository\u0400644.inf_amd64_9691c8ee1bbfcbb7\B399690\amdxc64.dll )

It may just be a driver issue and DDU can possibly fix it but it could also be a memory issue, either ram or the storage which could be software related or hardware as well.

[Sentinel]

For me it crashes during shader compiling. It works with Windows 8 compatibility mode, but then the mountain textures flicker and sometimes the ground ain't shown at all. Try it out, maybe it works for you too.

[Blacky [T-ER-G]]

Hey again, i did some more troubleshooting and i found the reason why it was not working.

https://www.youtube.com/watch?v=mgE8ZBMX-CE ("How To Fix Monster Hunter Wilds Crashing, Crash On Startup, Crash To Desktop & Freezing On PC" - by MenakaTechWorld - If you dont trust links)

in that Video the nice guy goes through a lot fixes. Step 14 "Increase the Virtual Memory" was my solution. It seems, the one building up my software (or maybe Windows by itself - who knows) turned off that feature. However, I turned it back on like in the video shown and like magic its working now. Benchmark is starting, no crash, super smooth 150 FPS in 3+ runs on Ultra.

I rly hope the Video can help you aswell.