Graphics Driver crashing

[Waddle Dee]

First up, the DxDiag and CrashReport of the latest crash

DxDiag: https://pastebin.com/k1qq7uyc
CrashReport: https://pastebin.com/Kfyp4Lqd

I've tried

• A clean wipe and fresh install of the graphics drivers
  
• Playing with and without the high res texture pack
  
• Playing on lowest settings
  
• Unplugging my second monitor as apparently there is a rare issue with AMD where a second monitor with a different refresh rate can cause crashes
  
• Disabling the bitcoin mining thing in the BIOS (can't remember what it was called)
  
• Disk cleanup using DISM.exe as shown in this post https://steamcommunity.com/app/2246340/discussions/0/596270112352265275/

and the game still crashes.

Not sure what else to do really, last thing I changed was Virtual Memory to 128gb but I went to bed after that and only just woke up, so I haven't played yet.

[Parmak]

So here is the error code I see in your report:

Fatal D3D error (25, DXGI_ERROR_DEVICE_HUNG, 0x887a0006)

I searched and found a thread where someone was able to fix this in another game by doing these steps:

1.Right click on the game in your steam library and select Properties.
2. In the general tab look for launch options and type -force-d3d11

I also found this article from Dragons Dogma 2 (also re-engine game) with some potential fixes:

https://respawnfirst.com/how-to-fix-dragons-dogma-2-fatal-d3d-error/

[Waddle Dee]

Originally posted by Parmak:

1.Right click on the game in your steam library and select Properties.
2. In the general tab look for launch options and type -force-d3d11

I'll give that a go, but DD2 never crashed when I played it last year, the only other game that does is WoW.

[MissFoxy]

Originally posted by Waddle Dee:

Originally posted by Parmak:

1.Right click on the game in your steam library and select Properties.
2. In the general tab look for launch options and type -force-d3d11

I'll give that a go, but DD2 never crashed when I played it last year, the only other game that does is WoW.

Capcom needs to update soon when 1st update happens.... they adress drivers i believe for pc

[アンジェル]

Originally posted by Waddle Dee:

Graphics Driver crashing
First up, the DxDiag and CrashReport of the latest crash

DxDiag: https://pastebin.com/k1qq7uyc
CrashReport: https://pastebin.com/Kfyp4Lqd

I've tried

• A clean wipe and fresh install of the graphics drivers
  
• Playing with and without the high res texture pack
  
• Playing on lowest settings
  
• Unplugging my second monitor as apparently there is a rare issue with AMD where a second monitor with a different refresh rate can cause crashes
  
• Disabling the bitcoin mining thing in the BIOS (can't remember what it was called)
  
• Disk cleanup using DISM.exe as shown in this post https://steamcommunity.com/app/2246340/discussions/0/596270112352265275/

and the game still crashes.

Not sure what else to do really, last thing I changed was Virtual Memory to 128gb but I went to bed after that and only just woke up, so I haven't played yet.

The DXGI_ERROR_DEVICE_HUNG error I am more familiar with is due to overclocked settings. I recommend checking the BIOS for XMP/EXPO and disable them, and running the graphics card in debug mode if possible, and check if that resolves the issue.

You also have had some memory leak which you can address with ISLC - see here tip#7
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664

Considering you hardware I do not think you need to play with lowest settings. You should however get rid of the high res. texture pack and do tip#16 to reset your shaders.

Regarding the refresh rate you might be on the right track - as in capping the FPS can address the issue as well. Set it global to 60 FPS via the AMD software in addition to the ingame setting. Give it a try.

[Parmak]

Originally posted by Waddle Dee:

Originally posted by Parmak:

1.Right click on the game in your steam library and select Properties.
2. In the general tab look for launch options and type -force-d3d11

I'll give that a go, but DD2 never crashed when I played it last year, the only other game that does is WoW.

Funnily enough in your DxDiag report "wow.exe" was mentioned in there under the windows error reporting section. Also something about RADAR_PRE_LEAK_64 related to discord.exe, double check that discord did not re-enable their gaming Overlay, because they just updated it and they turned it back on for everyone and it was causing issues for me previously.

[Waddle Dee]

Originally posted by アンジェル:

The DXGI_ERROR_DEVICE_HUNG error I am more familiar with is due to overclocked settings. I recommend checking the BIOS for XMP/EXPO and disable them, and running the graphics card in debug mode if possible, and check if that resolves the issue.

Just checked, EXPO is disabled

Originally posted by アンジェル:

You also have had some memory leak which you can address with ISLC - see here tip#7
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664

Will try this if the launch options don't work out

Originally posted by アンジェル:

Considering you hardware I do not think you need to play with lowest settings. You should however get rid of the high res. texture pack and do tip#16 to reset your shaders.

I don't have the high res texture pack installed currently, but I have deleted the shader cache

Originally posted by アンジェル:

Regarding the refresh rate you might be on the right track - as in capping the FPS can address the issue as well. Set it global to 60 FPS via the AMD software in addition to the ingame setting. Give it a try. :MHRISE_OK:

I've tried this before, including changing the refresh rate of the monitor itself to 60hz, didn't help, sorry I forgot to mention it in the initial post

Originally posted by Parmak:

Funnily enough in your DxDiag report "wow.exe" was mentioned in there under the windows error reporting section. Also something about RADAR_PRE_LEAK_64 related to discord.exe, double check that discord did not re-enable their gaming Overlay, because they just updated it and they turned it back on for everyone and it was causing issues for me previously.

Yeah that update pissed me off and I immediately disabled the overlay, so that's not the problem. I haven't actually had WoW crash since I did the disk cleanup stuff yesterday, and I've been running it at 200% internal resolution the whole time and that usually causes a crash within half an hour, so that might've been fixed even if Wilds wasn't.

[Waddle Dee]

Welp, game crashed again. New DxDiag and CrashReport here
DxDiag: https://pastebin.com/pUpvK10a
CrashReport: https://pastebin.com/Dai6RmPk

Guess I'll try the memory leak thing now.

[アンジェル]

Originally posted by Waddle Dee:

Welp, game crashed again. New DxDiag and CrashReport here
DxDiag: https://pastebin.com/pUpvK10a
CrashReport: https://pastebin.com/Dai6RmPk

Guess I'll try the memory leak thing now.

Do not forget to run the graphics card in debug mode as well.

[Waddle Dee]

Originally posted by アンジェル:

Do not forget to run the graphics card in debug mode as well.

How do I enable that?

[Waddle Dee]

Also, another crash just happened, with ISLC running but memory usage never got high enough for the purge to happen.
EDIT: The stuff
DxDiag: https://pastebin.com/vBuXCjYH
CrashReport: https://pastebin.com/Js3WG1T8

[アンジェル]

Originally posted by Waddle Dee:

Originally posted by アンジェル:

Do not forget to run the graphics card in debug mode as well.

How do I enable that?

Originally posted by Waddle Dee:

Also, another crash just happened, with ISLC running but memory usage never got high enough for the purge to happen.
EDIT: The stuff
DxDiag: https://pastebin.com/vBuXCjYH
CrashReport: https://pastebin.com/Js3WG1T8

In doubt consult AMD support regarding tuning down an overclocked GPU. Some use RivaTuner/MSI Afterburner for that. With Nvidia it is a simple check box tick.

[›←trickster199→‹]

Just uninstall and never buy from capcom again. Otherwise get your $100 worth of stuff in this steam forum.