HELP: Game curently opens and its forced at 5fps but was currently working perfectly fine yesterday

[Artimisc]

Need advice to trouble shoot

[Khergit Horse Archer]

u on laptop?

[Artimisc]

PC

[Artimisc]

its not just this game but all my steam games are being forced at 5fps and idk what happened

[Khergit Horse Archer]

is ur monitor cable plugged to the gpu and not the motherboard?

[Artimisc]

i'm not sure what that means

[Khergit Horse Archer]

can click on ur steam app and find on the top menu, theres a help menu.
click it and click system information.
then click into the box press ctrl + a, to select everything in that box and press ctrl + c to copy it
then finally post a paste with ctrl + v of the stuff u copied

[Artimisc]

Computer Information:
Manufacturer: ASUS
Model: System Product Name
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 5 5600G with Radeon Graphics
CPU Family: 0x19
CPU Model: 0x50
CPU Stepping: 0x0
CPU Type: 0x0
Speed: 3900 MHz
12 logical processors
6 physical processors
Hyper-threading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Supported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
BMI1: Supported
BMI2: Supported
F16C: Supported
FMA: Supported
Operating System Version:
Windows 11 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Client Information:
Version: 1741737356
Browser GPU Acceleration Status: Disabled
Browser Canvas: Unavailable
Browser Canvas out-of-process rasterization: Disabled
Browser Direct Rendering Display Compositor: Disabled
Browser Compositing: Disabled
Browser Multiple Raster Threads: Enabled
Browser OpenGL: Disabled
Browser Rasterization: Disabled
Browser Raw Draw: Disabled
Browser Skia Graphite: Disabled
Browser Video Decode: Disabled
Browser Video Encode: Disabled
Browser Vulkan: Disabled
Browser WebGL: Unavailable
Browser WebGL2: Unavailable
Browser WebGPU: Unavailable
Browser WebNN: Disabled
Video Card:
Driver: AMD Radeon(TM) Graphics
DirectX Driver Name: atidx9loader32.dll
Driver Version: 31.0.21921.1000
DirectX Driver Version: 32.0.13031.3015
Driver Date: 8 19 2024
Desktop Color Depth: 32 bits per pixel
DirectX Card: AMD Radeon RX 6600 XT
VendorID: 0x1002
DeviceID: 0x73ff
Revision: 0xc1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 20.75" x 11.65" (23.78" diag), 52.7cm x 29.6cm (60.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 512 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Logitech G733 Gaming
Memory:
RAM: 15659 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 475530 MB
Largest Free Hard Disk Block: 87281 MB
OS Install Date: Mar 05 2025
Game Controller: None detected
MAC Address hash: b236f2f033955ad0d91f23929608b27196641198
Storage:
Disk serial number hash: 2f277a43
Number of SSDs: 1
SSD sizes: 500G
Number of HDDs: 0
Number of removable drives: 0

[Artimisc]

this is what i got

[Khergit Horse Archer]

go to the back of your monitor, there should be 2 cables, one is for power and the other should be the display port cable or hdmi, whichever doesn't matter but check where is it plugged into.

it can be one of two spots, the top portion of your computer means its plugged to the motherboard, and if its closer to the bottom then its the gpu, another hint is that gpu has multiple of these ports instead of just one port.

take a photo of the rear of your pc case if ur still unsure

[Diabolical-G]

just delete the GPU cache folder let it re compile. start there also re verify the game files

[Diabolical-G]

+ APU should be disabled anyway due to gpu being installed

[Artimisc]

says both HDMI

[Artimisc]

i dont know how to delete GPU cache folder

[Artimisc]

i took a photo of the front and back

[Khergit Horse Archer]

Originally posted by Artimisc:

says both HDMI

is it plugged to the top portion of the pc case or the bottom or just take a photo