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@OP a game taking off your internet, you know how silly that sounds, right?
It IS silly, yet here we are. I thought I was going nuts, but it happens to me, too. Not every time I play Wilds, but ONLY when I play Wilds. Zero issues with other games, media streaming or whatever.
My ISP is known for stability and I have never seen their connection drop in 15 years. If my Internet would cut out, I immediately know that it is on my end and start troubleshooting - that's how reliable they are.
I don't know what's going on with Wilds, but it causes these dropouts - sometimes for a few seconds, a minute, sometimes I need to reboot everything to restore the connection. Something is up, I just can't quite put my finger on it, yet.
Okay, I don’t know your modem, but if the whole internet /modem crashes then it should be a bad/faulty modem.
Maybe it’s overheating,
Has a software/hardware bug,
Faulty mainboard
You could watch the transaction graph if it has something like that to check if wilds uses more traffic than other actions you normally do.
You could try to reduce your bandwidth with tools but that needs a lot of windows work to test that.
Disable wlan if you don’t need it to reduce heat.
There is also heavy use of Upload and Download, maybe the upload kills your modem.
If it comes back to life after some time by itself then it’s kinda a hint for a thermal problem.
Bottom line, your probably need a replacement for your modem.
No, I don't. It's brand new and very decent. I've pegged it at high load for hours at a time and it's not overheating. Cable and WiFi never had any issues.
It's only Wilds that makes this drop happen. How can you even overheat a modem with a game, especially a non-competitive game like MH ? With 1 client PC ? There has to be something seriously wrong with the net code to do that.
If you don't think bandwidth is the issue, it could be a limit on the open number of TCP connections. P2P usage (especially torrents utilizing DHT) can cause a huge flood of open TCP connections that is hard to handle for a lot of routers (as they have to wait 45-120 seconds to make sure the connection is closed to ensure the connection is really closed). I don't know what the network profile of MHW looks like, so unfortunately I can't give too much more insight in this, only possible conjectures.
It's also possible your ISP could be throttling, and either the people you spoke to didn't know it, or they are lying. You can test this by using a cheap (but still paid) VPN and changing to a location near to you (to reduce network latency, because using a VPN will add some latency), because often ISP deep packet inspection won't throttle VPN traffic.