black screen pc shutdown

[Hinata Toujou]

So guys... the only bug i encountered so far (or the only one I actively encountered) is one of the worst issues you can have. Easily said at some point I change the map (loading screen into a mission, out of a mission etc.) my PC went dark and shutdown. If i restart the pc my bluethooth is gone and i have to restart the system again to see it back.

7800X3d
7900 XT
650 Watts Gold
32 DDR5
its on an seagate Firecuda 530 NVME.

at first i though it may be my power supply. 650 Watts is hard on the edge of a shutdown. But then.. why when changing maps? why never when fighting? Other games i play like ark asa (which is unoptimized Junk compared to here) are demanding more power and i never got a shutdown there.
It happens only on map changes.. so i though it could be FSR. I saw some thread and tested the force dxd11 and disabling FSR full. Only having AFMF active in the amd drivers. even then it happens.

now i verified the integrity of my game files. Some other ideas?

[不良ヌルポインタ]

PSA Most PSU are not design to deliver XXX-watts on single 12volt rail it's has it's limits each has it's category read your PSU specs... Also you also need to understand PSU rating. 650watts gold does not mean it can produce clean 650watts sustained power

[不良ヌルポインタ]

Originally posted by Axtaze:

I also experience these blackscreen crashes, it’s really frustrating when it happens while hunting.
Specs:
4090
7800X3D
1200W PSU
32GB DDR5

are you using your adapter, or are you using those so called 3rd party 600 watts. Not all PSU are able to pump 300watts per 8-pin cable also if you are using 600watt cable your loading so much stress on the wire. Also if your PSU have muti and single rail protection you need read what it does and choose wisely.

[Hinata Toujou]

Originally posted by AmaiAmai:

Originally posted by Hinata Toujou:

OFC it happens again.. just shutdown like hell.



It could be but the spikes need to be extremly high. I downclock my GPU to 150 Watts down und its still shutting down. No other games does it so it must be a problem with this speciffic game -.-

Well you have to remember the game in its buggy state is pulling more power than those other games. Actual power draw on the system can be much higher than you expect, and there's lots of reasons why the PC would shut down -- usually overheat or power draw issue.

You're using a PSU under the recommended rating for that GPU, so once it gets stressed hard with the CPU you could be reaching the limit of the PSU. And because you can have other things connected to your PC, it might reach that point sooner than thought.

At any rate, power cutting off and PC shutdown is usually called by the BIOS and NOT Windows. It will usually be linked to an issue with power, heat, or a component causing a short circuit. Rarely is it ever software.

Also what do you mean you downclock the GPU down in power? That won't happen, it will still push up to it's maximum power in certain scenarios unless you changed the vBIOS on it.

GPUs have more than one engine, just like CPUS. GPUs have video decode, particle, 3D, ray acceleration, math, and shader engines. When all of those are being used, then the GPU will pull ALOT of power and its designed to do so until it's coded limit.

i can easily say you what i mean:

my GPU cloking max 2 Ghz instead of 2,8.

i locked my FPS on 50 with frame gen enabled so in this game my GPU draws on average 150 Watt. I tested it and i watched over the time Period on the numbers.

Every time ppl want to tell me, that my PSU must be the culprit there and even then my GPU can Draw 320 Watts on other games + my CPU maxes out and i got no shutdown.

I Play Unreal V titles. ARK Survival Ascended is an exampel of a Game thats poorly optimizes and draws Power like no other has seen before. T got way less FPS then here and it draws way more Power. I Played it at the time it came out. No Shutdown. 320 Watts drawn here, 90 Watts on the CPU etc.

Originally posted by tehxdemixazn:

What controller are you using? There's a weird crashing issue with DS4s and Dualsenses with certain configurations.

X-Box One

Originally posted by 不良ヌルポインタ:

PSA Most PSU are not design to deliver XXX-watts on single 12volt rail it's has it's limits each has it's category read your PSU specs... Also you also need to understand PSU rating. 650watts gold does not mean it can produce clean 650watts sustained power

650 Gold means it can deliver 650 watts while drawing 11% more power out of the wall. this is the efficency. At least here in the EU it is required that the PSU can deliver what is marketed...

[Lumi]

A 7900XT that has maximum power draw of 320W can apparently have transient spikes of 412W, so I'd be uneasy about cutting it close with the PSU. But I do want to point out that I had similar freezes and restarts with a 1600W PSU on a system which can't draw anywhere near that, and changing things on the software side stopped them. So it's risky to assume it's definitely power related.

In my case, with the 25.3.1 AMD drivers and Highest textures and the game installed on a SATA SSD, I got system freezes and restarts, but when I changed the first two parameters the restarts changed to GPU driver crashes, and then moving the install location to a NVMe SSD seems to have fixed the issues entirely. My current impression is that something can go wrong with the directstorage data loading and cause the driver to hang and timeout. Which might be possible to work around by changing the driver timeout delay in the registry, but I didn't try that.

[AmaiAmai]

Originally posted by Hinata Toujou:

Originally posted by AmaiAmai:

Well you have to remember the game in its buggy state is pulling more power than those other games. Actual power draw on the system can be much higher than you expect, and there's lots of reasons why the PC would shut down -- usually overheat or power draw issue.

You're using a PSU under the recommended rating for that GPU, so once it gets stressed hard with the CPU you could be reaching the limit of the PSU. And because you can have other things connected to your PC, it might reach that point sooner than thought.

At any rate, power cutting off and PC shutdown is usually called by the BIOS and NOT Windows. It will usually be linked to an issue with power, heat, or a component causing a short circuit. Rarely is it ever software.

Also what do you mean you downclock the GPU down in power? That won't happen, it will still push up to it's maximum power in certain scenarios unless you changed the vBIOS on it.

GPUs have more than one engine, just like CPUS. GPUs have video decode, particle, 3D, ray acceleration, math, and shader engines. When all of those are being used, then the GPU will pull ALOT of power and its designed to do so until it's coded limit.

i can easily say you what i mean:

my GPU cloking max 2 Ghz instead of 2,8.

i locked my FPS on 50 with frame gen enabled so in this game my GPU draws on average 150 Watt. I tested it and i watched over the time Period on the numbers.

Every time ppl want to tell me, that my PSU must be the culprit there and even then my GPU can Draw 320 Watts on other games + my CPU maxes out and i got no shutdown.

I Play Unreal V titles. ARK Survival Ascended is an exampel of a Game thats poorly optimizes and draws Power like no other has seen before. T got way less FPS then here and it draws way more Power. I Played it at the time it came out. No Shutdown. 320 Watts drawn here, 90 Watts on the CPU etc.

But one thing to keep in mind is that software monitoring in Addrenalin or other software is only reading the wattage at the core or input on the GPU (what is "given" to the GPU).

But the actual draw can be much higher depending on the efficiency of the parts used, the temperature, and even humidity.

Even if it said 320W in software, that's after any loss of power that may have have to do with conversion or step up/step down, and that amount is around 5-15%. It could be more depending on how motherboard makers handle their power circuitry.

And, what do you know...let's look at what MSI a motherboard manufacturer reccomends for PSUs:

https://download-2.msi.com/archive/mnu_exe/pdf/RECOMMENDED_PSU_TABLE.pdf

Here, 7900XT + AMD R7 CPU is actually recommended an 850W PSU. These numbers aren't coming from anywhere, it's coming from actual testing.

AMD themselves:

Typical Board Power (Desktop)
315 W
Minimum PSU Recommendation
750W
Recommended Power Supply

Recommended power supply for AMD Radeon RX 7900 XT graphics card is minimum 750W or greater power supply with 12V output > 62A. Minimum recommended system power supply wattage is based on a PC configured with an AMD Ryzen 9 5900X processor plus typical power requirements of other system components. Your system requirements may differ. GD-223.

Note the bold about 12V 64A... does your PSU meet that? Unlikely.

[DreadfulDrummer]

12th gen cpu's and ps4/ps5 controllers cause bsod's after last update. Fix is to turn off e cores for your cpu and use an xbox controller. Good one, Capcom

[Hinata Toujou]

Originally posted by AmaiAmai:

Originally posted by Hinata Toujou:

i can easily say you what i mean:

my GPU cloking max 2 Ghz instead of 2,8.

i locked my FPS on 50 with frame gen enabled so in this game my GPU draws on average 150 Watt. I tested it and i watched over the time Period on the numbers.

Every time ppl want to tell me, that my PSU must be the culprit there and even then my GPU can Draw 320 Watts on other games + my CPU maxes out and i got no shutdown.

I Play Unreal V titles. ARK Survival Ascended is an exampel of a Game thats poorly optimizes and draws Power like no other has seen before. T got way less FPS then here and it draws way more Power. I Played it at the time it came out. No Shutdown. 320 Watts drawn here, 90 Watts on the CPU etc.

But one thing to keep in mind is that software monitoring in Addrenalin or other software is only reading the wattage at the core or input on the GPU (what is "given" to the GPU).

But the actual draw can be much higher depending on the efficiency of the parts used, the temperature, and even humidity.

Even if it said 320W in software, that's after any loss of power that may have have to do with conversion or step up/step down, and that amount is around 5-15%. It could be more depending on how motherboard makers handle their power circuitry.

And, what do you know...let's look at what MSI a motherboard manufacturer reccomends for PSUs:

https://download-2.msi.com/archive/mnu_exe/pdf/RECOMMENDED_PSU_TABLE.pdf

Here, 7900XT + AMD R7 CPU is actually recommended an 850W PSU. These numbers aren't coming from anywhere, it's coming from actual testing.

AMD themselves:

Typical Board Power (Desktop)
315 W
Minimum PSU Recommendation
750W
Recommended Power Supply

Recommended power supply for AMD Radeon RX 7900 XT graphics card is minimum 750W or greater power supply with 12V output > 62A. Minimum recommended system power supply wattage is based on a PC configured with an AMD Ryzen 9 5900X processor plus typical power requirements of other system components. Your system requirements may differ. GD-223.

Note the bold about 12V 64A... does your PSU meet that? Unlikely.

hey,

in theory your completly right.

But you missed the point pretty hard. My Graphics Card has no problem. i only and only got the shutdown in Wilds.

What you describe is the electrical law behind it. This law stays the same no matter which game i play. So i need to have shutdowns with every other game. period.

ARK ASA: 900 hours not a single shutdown with this GPU and my 650 Watts Power supply. Not a single time i got a shutdown while drawing 320 Watts + Power with the GPU alone.
Can you explain this?

Destiny 2 (Unlimited frames): 300 Watts Power draw, 1300 hours game time, not a single shutdown. per electrical law of Watt it needs to shutdown if my powerdraw is higher than my PSU can deliver. it doesnt.

Wilds: around 70 hours, 10 shutdowns: around 150 Watts Powerdraw cause of highly limiting the GPU in Drivers and in game with locked frame rates.


Every Powerdraw i called was looked through adrenalin. So on every game i called so far your 5 to 15% extra power draw applies.

secondly: a Technician named Igors Lab has allready shown that the recommended PSU Specs are way to high compared what is needed. 90% of the time you can go 100 watts less and you will not suffer any shutdowns.

So no, they dont test much, they try to upsell as much as they can.

[AmaiAmai]

Originally posted by Hinata Toujou:

hey,

in theory your completly right.

But you missed the point pretty hard. My Graphics Card has no problem. i only and only got the shutdown in Wilds.

What you describe is the electrical law behind it. This law stays the same no matter which game i play. So i need to have shutdowns with every other game. period.

ARK ASA: 900 hours not a single shutdown with this GPU and my 650 Watts Power supply. Not a single time i got a shutdown while drawing 320 Watts + Power with the GPU alone.
Can you explain this?

Destiny 2 (Unlimited frames): 300 Watts Power draw, 1300 hours game time, not a single shutdown. per electrical law of Watt it needs to shutdown if my powerdraw is higher than my PSU can deliver. it doesnt.

Wilds: around 70 hours, 10 shutdowns: around 150 Watts Powerdraw cause of highly limiting the GPU in Drivers and in game with locked frame rates.


Every Powerdraw i called was looked through adrenalin. So on every game i called so far your 5 to 15% extra power draw applies.

secondly: a Technician named Igors Lab has allready shown that the recommended PSU Specs are way to high compared what is needed. 90% of the time you can go 100 watts less and you will not suffer any shutdowns.

So no, they dont test much, they try to upsell as much as they can.

It's not an upsell, and even if IgorsLab or whoever tests it there's an issue: PCs vary dramatically in how they are configured. AMD themselves recommend that value of 750W (12V * 62A + safety margin) because they designed it to be so. Also keep in mind that's the minimum recommendation .

Also, 62A is for the GPU clocked at its base game clock around ~2000MHz, not for an overclocked one

Thing is, consumption of power can vary on literally anything. consumption also varies on work done, not just clock speed

# of harddrives, whether your board supports USB PD and you are using, case fans, lighting, etc. but not just what is connected, the condition and age of components matters too .

Again, as heat rises, the power draw also increases for most electric components...and increases heat and power draw even more.

Now, back to the 62A , what happens when your PSU needs to supply 62A on the 12V rail but can only supply less than 54A, before accounting for CPU and anything else you have attached?

Motherboards are designed to shut the computer off when they detect voltage drop that look abnormal. PSUs also are designed to shut off. I assume you are experiencing this if your PC literally turns off -- that's only done by the motherboard or PSU in most cases, rarely ever will the CPU shut the PC off like that unless it was overheating or it also has an electrical problem detected

Now, as for why this game only does it -- I don't know, no one can guess how components interact which is why the specs exist in the first place -- they also give space for the unexpected.

[Hinata Toujou]

Originally posted by AmaiAmai:

Originally posted by Hinata Toujou:

hey,

in theory your completly right.

But you missed the point pretty hard. My Graphics Card has no problem. i only and only got the shutdown in Wilds.

What you describe is the electrical law behind it. This law stays the same no matter which game i play. So i need to have shutdowns with every other game. period.

ARK ASA: 900 hours not a single shutdown with this GPU and my 650 Watts Power supply. Not a single time i got a shutdown while drawing 320 Watts + Power with the GPU alone.
Can you explain this?

Destiny 2 (Unlimited frames): 300 Watts Power draw, 1300 hours game time, not a single shutdown. per electrical law of Watt it needs to shutdown if my powerdraw is higher than my PSU can deliver. it doesnt.

Wilds: around 70 hours, 10 shutdowns: around 150 Watts Powerdraw cause of highly limiting the GPU in Drivers and in game with locked frame rates.


Every Powerdraw i called was looked through adrenalin. So on every game i called so far your 5 to 15% extra power draw applies.

secondly: a Technician named Igors Lab has allready shown that the recommended PSU Specs are way to high compared what is needed. 90% of the time you can go 100 watts less and you will not suffer any shutdowns.

So no, they dont test much, they try to upsell as much as they can.

It's not an upsell, and even if IgorsLab or whoever tests it there's an issue: PCs vary dramatically in how they are configured. AMD themselves recommend that value of 750W (12V * 62A + safety margin) because they designed it to be so. Also keep in mind that's the minimum recommendation .

Also, 62A is for the GPU clocked at its base game clock around ~2000MHz, not for an overclocked one

Thing is, consumption of power can vary on literally anything. consumption also varies on work done, not just clock speed

# of harddrives, whether your board supports USB PD and you are using, case fans, lighting, etc. but not just what is connected, the condition and age of components matters too .

Again, as heat rises, the power draw also increases for most electric components...and increases heat and power draw even more.

Now, back to the 62A , what happens when your PSU needs to supply 62A on the 12V rail but can only supply less than 54A, before accounting for CPU and anything else you have attached?

Motherboards are designed to shut the computer off when they detect voltage drop that look abnormal. PSUs also are designed to shut off. I assume you are experiencing this if your PC literally turns off -- that's only done by the motherboard or PSU in most cases, rarely ever will the CPU shut the PC off like that unless it was overheating or it also has an electrical problem detected

Now, as for why this game only does it -- I don't know, no one can guess how components interact which is why the specs exist in the first place -- they also give space for the unexpected.

hey thanks for the answer

yes you are right again. all the theoretical and pratical stuff is right. This is why i reduced the clock speed AND the work done.

idk where your 62 amps comes from tbh. For 62 Watts on 12 Volts to occure you need a power draw of 744 Watts. OfC the PSU cant deliver this power draw but first of all the power must be drawn.

Dont expect that 62 amps flowing through the PSU all the time. It draws the Power it needs. So you have to add all power drawing ressources in your PC:

GPU: 315 Watts overhead 100 Watts so 415 Watts.
CPU: 120 Watts (never saw 120 watts only 100 Watts) no overhead
RAM: Let us say it costs 30 watts (what is pretty much)
Storage: 27 ( 2 ssds + 1 hdd max output per specshiet)
Fans: 15 Watts ( 8 cpu fans 1,8 Watt per fan as of the specshiet)
Mobo: 30 watts
peripherals: 1 Watt

and now if we add it aaal together we see what we have without overhead and what we have with overhead als power draw:

without overhead: 538 Watts
With overhead : 638 Watts.

Powersupplies have to deliver the ammount its marketed for. So it draws more according to the efficiency.

i went extra with the highest Power draws i could think of which is even now covered by my PSU with the typical overhead you should have for your GPU.

638 watts divided by 12 volt = 53,17 Ampere and that lies within specs.

and now you see how much they want you to have more which is not needed.

[GamingWithSilvertail]

You need alot more info such as brand names and model numbers. >.>

[Lumi]

Originally posted by Hinata Toujou:

yeah im painfully aware of the issue. But even here not that issue. Due to the downscale of the power draw my hotspot temp was by around 90°C at the moment today it shutted down.


Dont Forget Guys. No other game is doing such a shutdown. no Cyberpunk, no Ark ASA, No extrem high refresh rate, nothing. Only Monster Hunter Wilds right now is doing this, even with hardlock on fps.
Right now i only can come to the conclusion that something in the game is interfering hard with my hardware and forcing a shutdown. i will disable the HD Textures, in Worlds that was an issue too.

Did you end up testing with the texture quality reduced? Or with different driver versions? 24.12.1 reduced my problems compared to newer ones, though it wasn't what fixed it for me. It seemed like directstorage not working quickly enough was causing the GPU driver to hang when the game tried to stream data in at PS5-like rates. And the game may be trying to load up a lot of data during loading screens and map transitions.

Actually, looking into it, your SSD might need a firmware update to get directstorage to work correctly? Seagate has an article entitled "How To Update Your DirectStorage Firmware for FireCuda 530", which gives instructions.

[Spooks]

Hey bro I don't know if this is helpful but I was having this problem after switching from a 5700 to a 9070 my new gpu was fine since I got it, then it started doing this within the last two days I've seemed to fix it now though.I was on Windows 10 and did a fresh install of Windows 11, my pc hasnt restarted on its own yet so far thankfully so I think I might've fixed it.

[Hinata Toujou]

Originally posted by Lumi:

Originally posted by Hinata Toujou:

yeah im painfully aware of the issue. But even here not that issue. Due to the downscale of the power draw my hotspot temp was by around 90°C at the moment today it shutted down.


Dont Forget Guys. No other game is doing such a shutdown. no Cyberpunk, no Ark ASA, No extrem high refresh rate, nothing. Only Monster Hunter Wilds right now is doing this, even with hardlock on fps.
Right now i only can come to the conclusion that something in the game is interfering hard with my hardware and forcing a shutdown. i will disable the HD Textures, in Worlds that was an issue too.

Did you end up testing with the texture quality reduced? Or with different driver versions? 24.12.1 reduced my problems compared to newer ones, though it wasn't what fixed it for me. It seemed like directstorage not working quickly enough was causing the GPU driver to hang when the game tried to stream data in at PS5-like rates. And the game may be trying to load up a lot of data during loading screens and map transitions.

Actually, looking into it, your SSD might need a firmware update to get directstorage to work correctly? Seagate has an article entitled "How To Update Your DirectStorage Firmware for FireCuda 530", which gives instructions.

hey, thanks for the feedback.

i tested lower textures, i tested without frame gen and FSR and without raytracing. the only thing that helped for a time was deinstalling and reinstalling the game + deleting shardercache. Was able to play around 30 or 40 hours error free.

and then it happened again.

direct storage isnt active on win 10 if a remember correct.

Originally posted by Spooks:

Hey bro I don't know if this is helpful but I was having this problem after switching from a 5700 to a 9070 my new gpu was fine since I got it, then it started doing this within the last two days I've seemed to fix it now though.I was on Windows 10 and did a fresh install of Windows 11, my pc hasnt restarted on its own yet so far thankfully so I think I might've fixed it.

... well i think then its time for switching to win 11. Thanks for the feedback.

[Foe]

Happened to me too once in 60hours.

[Lumi]

Originally posted by Hinata Toujou:

Originally posted by Lumi:

Did you end up testing with the texture quality reduced? Or with different driver versions? 24.12.1 reduced my problems compared to newer ones, though it wasn't what fixed it for me. It seemed like directstorage not working quickly enough was causing the GPU driver to hang when the game tried to stream data in at PS5-like rates. And the game may be trying to load up a lot of data during loading screens and map transitions.

Actually, looking into it, your SSD might need a firmware update to get directstorage to work correctly? Seagate has an article entitled "How To Update Your DirectStorage Firmware for FireCuda 530", which gives instructions.

hey, thanks for the feedback.

i tested lower textures, i tested without frame gen and FSR and without raytracing. the only thing that helped for a time was deinstalling and reinstalling the game + deleting shardercache. Was able to play around 30 or 40 hours error free.

and then it happened again.

direct storage isnt active on win 10 if a remember correct.

They added it to windows 10 at some point, though apparently with some limitations. With Windows 10, in xbox game bar -> settings -> gaming features, I get "GPU: DirectStorage supported" and "OS: This version of Windows does not support DirectStorage IO optimisations", so I can confirm the base feature works. It might be interesting to check what it reports for your FireCuda.

If you don't mind updating to Win11 then hopefully that fixes things for you. If not... I didn't see mention of which driver versions you've been testing with, so maybe that remains an option.