black screen pc shutdown

[Hinata Toujou]

So guys... the only bug i encountered so far (or the only one I actively encountered) is one of the worst issues you can have. Easily said at some point I change the map (loading screen into a mission, out of a mission etc.) my PC went dark and shutdown. If i restart the pc my bluethooth is gone and i have to restart the system again to see it back.

7800X3d
7900 XT
650 Watts Gold
32 DDR5
its on an seagate Firecuda 530 NVME.

at first i though it may be my power supply. 650 Watts is hard on the edge of a shutdown. But then.. why when changing maps? why never when fighting? Other games i play like ark asa (which is unoptimized Junk compared to here) are demanding more power and i never got a shutdown there.
It happens only on map changes.. so i though it could be FSR. I saw some thread and tested the force dxd11 and disabling FSR full. Only having AFMF active in the amd drivers. even then it happens.

now i verified the integrity of my game files. Some other ideas?

[アンジェル]

Originally posted by Hinata Toujou:

black screen pc shutdown
So guys... the only bug i encountered so far (or the only one I actively encountered) is one of the worst issues you can have. Easily said at some point I change the map (loading screen into a mission, out of a mission etc.) my PC went dark and shutdown. If i restart the pc my bluethooth is gone and i have to restart the system again to see it back.

7800X3d
7900 XT
650 Watts Gold
32 DDR5
its on an seagate Firecuda 530 NVME.

at first i though it may be my power supply. 650 Watts is hard on the edge of a shutdown. But then.. why when changing maps? why never when fighting? Other games i play like ark asa (which is unoptimized Junk compared to here) are demanding more power and i never got a shutdown there.
It happens only on map changes.. so i though it could be FSR. I saw some thread and tested the force dxd11 and disabling FSR full. Only having AFMF active in the amd drivers. even then it happens.

now i verified the integrity of my game files. Some other ideas?

Tune it down. What was it called again? RivaTuner? MSI Firesomething somewhat. Set an undervolting limit.

[kyro]

Originally posted by アンジェル:

Originally posted by Hinata Toujou:

black screen pc shutdown
So guys... the only bug i encountered so far (or the only one I actively encountered) is one of the worst issues you can have. Easily said at some point I change the map (loading screen into a mission, out of a mission etc.) my PC went dark and shutdown. If i restart the pc my bluethooth is gone and i have to restart the system again to see it back.

7800X3d
7900 XT
650 Watts Gold
32 DDR5
its on an seagate Firecuda 530 NVME.

at first i though it may be my power supply. 650 Watts is hard on the edge of a shutdown. But then.. why when changing maps? why never when fighting? Other games i play like ark asa (which is unoptimized Junk compared to here) are demanding more power and i never got a shutdown there.
It happens only on map changes.. so i though it could be FSR. I saw some thread and tested the force dxd11 and disabling FSR full. Only having AFMF active in the amd drivers. even then it happens.

now i verified the integrity of my game files. Some other ideas?

Tune it down. What was it called again? RivaTuner? MSI Firesomething somewhat. Set an undervolting limit.

You mean MSI Afterburner. Yeah could be a solution. Is your GPU Overclocked on default? Maybe set a powerlimit? Your PSU should be able to handle it i think, but just to test it.

[Bo]

I have this too, but also in other games. It's absolutely weird. No matter how i scale down the graphics, without ANY connection to high system load, the machine suddenly turns black. And when i think about that ... oh heck... I only encounter this on games with Denuvo O_o!

[アンジェル]

Originally posted by Bo:

I have this too, but also in other games. It's absolutely weird. No matter how i scale down the graphics, without ANY connection to high system load, the machine suddenly turns black. And when i think about that ... oh heck... I only encounter this on games with Denuvo O_o!

That is normal - with Denuvo

[Hinata Toujou]

Originally posted by アンジェル:

Originally posted by Hinata Toujou:

black screen pc shutdown
So guys... the only bug i encountered so far (or the only one I actively encountered) is one of the worst issues you can have. Easily said at some point I change the map (loading screen into a mission, out of a mission etc.) my PC went dark and shutdown. If i restart the pc my bluethooth is gone and i have to restart the system again to see it back.

7800X3d
7900 XT
650 Watts Gold
32 DDR5
its on an seagate Firecuda 530 NVME.

at first i though it may be my power supply. 650 Watts is hard on the edge of a shutdown. But then.. why when changing maps? why never when fighting? Other games i play like ark asa (which is unoptimized Junk compared to here) are demanding more power and i never got a shutdown there.
It happens only on map changes.. so i though it could be FSR. I saw some thread and tested the force dxd11 and disabling FSR full. Only having AFMF active in the amd drivers. even then it happens.

now i verified the integrity of my game files. Some other ideas?

Tune it down. What was it called again? RivaTuner? MSI Firesomething somewhat. Set an undervolting limit.

my GPU may be not OC but i can try it out. im just unsure what voltage i should use

[Krude]

Originally posted by Bo:

I have this too, but also in other games. It's absolutely weird. No matter how i scale down the graphics, without ANY connection to high system load, the machine suddenly turns black. And when i think about that ... oh heck... I only encounter this on games with Denuvo O_o!

That's just confirmation bias, it has nothing to do with denuvo lol.

[Krude]

650 Watts Gold, that's probably your issue.

Adding everything together, going by what I remember, I'd say you need at least 750 to allow for spikes.

It happens when changing maps because that's when a ton of assets are binned and a bunch more are loaded.

Combat isn't the big resource hog, it's the spike when you load the most that is.

[FrumpleMcSociallyAgressive]

650w for that setup is not enough.
I have the same setup as you do, and mine does take 560-580w running the game.
You are running into some OC protection most probably.

(depends how old the psu is, the OC protection can sometimes shift down abit)

[chima]

The power supply seems like the obvious culprit here. Maybe when you're changing maps it causes your power draw to spike for whatever reason and that ends up tipping it over the edge.

[Hinata Toujou]

thanks for the feedback.

right now i reduced the GPU to a power draw of ca. 200 Watts. ill hope this will work things out while im switching GPU and PSU.

I will see tomorow if that helped or not

[Wingnut Mcmoomoo]

Originally posted by Bo:

I have this too, but also in other games. It's absolutely weird. No matter how i scale down the graphics, without ANY connection to high system load, the machine suddenly turns black. And when i think about that ... oh heck... I only encounter this on games with Denuvo O_o!

last time this happened to me my mobo had a defect that was causing power issues during some high power draw situations. Not saying it is that but there's a few things that can set it off... and denuvo is 100% not one of them. Alot of new games have denuvo and alot of new games are higher power draw because they are newer... its literally like thinking stop lights cause accidents by themselves because alot of intersections have stop lights.

To be clear if you are seeing this in multiple games it will never be a software issue its going to be a physical problem with hardware

[Huaso Fox]

The same thing happens on my laptop, but after being in the game for about 20 minutes, or sometimes less, the event was reported as a Kernel power

[Elyrien Valkyr]

Gonna be honest, that sounds like your power supply is either not enough, or might be dieing

[Hinata Toujou]

after testing it for a couple of hours there where no sudden shutdown. I reduced the frequency to 80% and i locked the frames on 45 with Frame gen.

It could be the PSU but it also could be the motherboard. it didnt detected the bluethooth again even i only did a normal shutdown. the loading was extremly slow so i installed all drivers Motherboard drivers just to be sure.

also it could the GPU. The hotspot jumpes every time to 110°C while the normal temp is by 75°C

The only thing that speaks against it, is that every game else has no problems at all, only Monster hunter.. and that is my hope, that there is just a Bug that caused all of this.

[BigShworm]

I have Corsair 1000 psu plat, mine just did the same thing when loading the map. Just froze for about 1 minute the. Turned black… 3080ti, ryzen 7900x wasn’t even loud or anything.