Purchased the premium deluxe edition but I don't have any of the cosmetics or armour in game

[Yanek]

I've tried following steps on the support page but no luck with trying to get the DLC items ingame. any tips pleaseee :P

[IchigoMait]

progress story
https://www.polygon.com/monster-hunter-wilds-guide/528937/preorder-bonuses-premium-deluxe-how-to-unlock-all

Here is the full list of bonuses that come with the Deluxe Edition of Monster Hunter Wilds:

The Feudal Soldier armor, Oni Horns Wig, and Fencer’s Eyepatch can all be found in the “Layered Armor” menu that you access by going to any tent.
The Avian wind chime can be found in the “Layered Armor” menu under the “Pendants” section.
The Felyne Ashigaru Palico layered armor can be found in the “Palico Equipment Appearance” menu that you access by going to any tent.
The Seikret Decorations can be found in the “Seikret Customization” menu, accessed by talking to Nona in Kunafa, Windsong Village. The bonus designs are a part of the “Decoration Type” section of the customization menu.
The hairstyles and makeup/face paint can be used in the character creator/editor.
The gestures are found in the photo mode of the game.
The nameplate can be found in the “Hunter Profile” menu accessed from the pause menu.
The sticker sets are found in the communication menu accessed by the main pause menu.

Here is where to find the Premium Deluxe bonuses:
The Wyverians Ears can be found in the “Layered Armor” menu that you access by going to any tent.
The background, pose, and nameplate can be found in the “Hunter Profile” menu accessed from the pause menu.
The “Proof of a Hero (2025 Recording)” can be found in the music menu accessed from your tent.