Monster Hunter Wilds

Monster Hunter Wilds

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CRASH HELP :<
Hi fellow hunters, i'm trying to play MHW but it keep crashing, idk if my laptop meet the spec requirements, can anyone help me check it out what's it the problem please?

I'm currently using Asus Tuf a14 from 2020 with specs are:
- AMD Ryzen 7 4800h with Radeon Graphics
- Ram 16gb
There are 2 display in dxdiag for it
- AMD Radeon(tm) Graphics
- NVIDIA RTX 2060

It's usally crashed after the shader compiling and/or whenever it's play the weapon video when we pick the weapon :<
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Showing 1-11 of 11 comments
Originally posted by vtoan611:
CRASH HELP :<
Hi fellow hunters, i'm trying to play MHW but it keep crashing, idk if my laptop meet the spec requirements, can anyone help me check it out what's it the problem please?

I'm currently using Asus Tuf a14 from 2020 with specs are:
- AMD Ryzen 7 4800h with Radeon Graphics
- Ram 16gb
There are 2 display in dxdiag for it
- AMD Radeon(tm) Graphics
- NVIDIA RTX 2060

It's usally crashed after the shader compiling and/or whenever it's play the weapon video when we pick the weapon :<

Share a DxDiag if you want advice, or upgrade your RAM right away
Originally posted by アンジェル:
Originally posted by vtoan611:
CRASH HELP :<
Hi fellow hunters, i'm trying to play MHW but it keep crashing, idk if my laptop meet the spec requirements, can anyone help me check it out what's it the problem please?

I'm currently using Asus Tuf a14 from 2020 with specs are:
- AMD Ryzen 7 4800h with Radeon Graphics
- Ram 16gb
There are 2 display in dxdiag for it
- AMD Radeon(tm) Graphics
- NVIDIA RTX 2060

It's usally crashed after the shader compiling and/or whenever it's play the weapon video when we pick the weapon :<

Share a DxDiag if you want advice, or upgrade your RAM right away
32GB RAM, game still crashes my entire PC at random. It's not the RAM.
Originally posted by Cable Salad:
Originally posted by アンジェル:

Share a DxDiag if you want advice, or upgrade your RAM right away
32GB RAM, game still crashes my entire PC at random. It's not the RAM.

Believe what you want. Your claim means absolutely nothing here, considering every person's PC is an individual device with very individual issues. You having 32 GB is at least the minimum recommended by me. For anything else share a DxDiag report.
vtoan611 Mar 15 @ 6:56pm 
Originally posted by アンジェル:
Originally posted by vtoan611:
CRASH HELP :<
Hi fellow hunters, i'm trying to play MHW but it keep crashing, idk if my laptop meet the spec requirements, can anyone help me check it out what's it the problem please?

I'm currently using Asus Tuf a14 from 2020 with specs are:
- AMD Ryzen 7 4800h with Radeon Graphics
- Ram 16gb
There are 2 display in dxdiag for it
- AMD Radeon(tm) Graphics
- NVIDIA RTX 2060

It's usally crashed after the shader compiling and/or whenever it's play the weapon video when we pick the weapon :<

Share a DxDiag if you want advice, or upgrade your RAM right away
Do you mean post the whole text file of Dxdiag in here?
Or just this part??
------------------
System Information
------------------
Time of this report: 3/15/2025, 18:53:04
Machine name: LAPTOP-UF5DK49O
Machine Id: {33547A3F-199F-4A5D-BD18-D4E10FA3F467}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ASUS TUF Gaming A15 FA506IV_TUF506IV
BIOS: FA506IV.320 (type: UEFI)
Processor: AMD Ryzen 7 4800H with Radeon Graphics (16 CPUs), ~2.9GHz
Memory: 16384MB RAM
Available OS Memory: 15790MB RAM
Page File: 10027MB used, 13698MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.6.7
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.3323 64bit Unicode
Originally posted by vtoan611:
Originally posted by アンジェル:

Share a DxDiag if you want advice, or upgrade your RAM right away
Do you mean post the whole text file of Dxdiag in here?
Or just this part??
------------------
System Information
------------------
Time of this report: 3/15/2025, 18:53:04
Machine name: LAPTOP-UF5DK49O
Machine Id: {33547A3F-199F-4A5D-BD18-D4E10FA3F467}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ASUS TUF Gaming A15 FA506IV_TUF506IV
BIOS: FA506IV.320 (type: UEFI)
Processor: AMD Ryzen 7 4800H with Radeon Graphics (16 CPUs), ~2.9GHz
Memory: 16384MB RAM
Available OS Memory: 15790MB RAM
Page File: 10027MB used, 13698MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.6.7
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.3323 64bit Unicode

Only the whole DxDiag is of value.
Bum Mar 15 @ 10:27pm 
If you play with a Dual Sense Edge controller you will fix your crashing with this: https://steamcommunity.com/app/2246340/discussions/0/501693855099313001/?tscn=1742093145
Last edited by Bum; Mar 15 @ 10:27pm
I was crashing due to bad ram. Pulled the bad stick of ram out and problem solved.
Corsair is sending out new ram because of their lifetime warranty. Run Memtest86.
vtoan611 Mar 16 @ 9:35pm 
Originally posted by アンジェル:
Originally posted by vtoan611:
Do you mean post the whole text file of Dxdiag in here?
Or just this part??
------------------
System Information
------------------
Time of this report: 3/15/2025, 18:53:04
Machine name: LAPTOP-UF5DK49O
Machine Id: {33547A3F-199F-4A5D-BD18-D4E10FA3F467}
Operating System: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: ASUS TUF Gaming A15 FA506IV_TUF506IV
BIOS: FA506IV.320 (type: UEFI)
Processor: AMD Ryzen 7 4800H with Radeon Graphics (16 CPUs), ~2.9GHz
Memory: 16384MB RAM
Available OS Memory: 15790MB RAM
Page File: 10027MB used, 13698MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.6.7
Auto Super Res Version: Unknown
System Mux Support: Mux Support Inactive - Ok
Mux Target GPU: dGPU
Mux Incompatible List:
DxDiag Version: 10.00.26100.3323 64bit Unicode

Only the whole DxDiag is of value.
Here
https://pastebin.com/4fULv99x
Kiririn Mar 16 @ 10:22pm 
Originally posted by Dr. Ditters:
I was crashing due to bad ram. Pulled the bad stick of ram out and problem solved.
Corsair is sending out new ram because of their lifetime warranty. Run Memtest86.

This is good advice. Memtest every time. Whenever you buy/replace RAM always run a memtest for several hours. 2-3 passes at the bare minimum but ideally several hours.

People often don't realize that their RAM is unstable because you could have a stick on the edge of stability and it could run fine 99% of the time.
KMNODY Mar 16 @ 10:42pm 
Setting virtual ram space on the hard drive may help, it helps many games run i have also linked another discussion i made that may help if you are having issues with the game. However your crash issue is different from the issues i have had.

https://steamcommunity.com/app/2246340/discussions/0/501693985385919083/
Originally posted by vtoan611:
Originally posted by アンジェル:

Only the whole DxDiag is of value.
Here
https://pastebin.com/4fULv99x

Your drivers are borked.

Use here tip #1, tip #2, #4, #6, #7, #8 #9, #10, 16#, #20
https://steamcommunity.com/sharedfiles/filedetails/?id=3436896664

And enter the following commands as administrator in terminal for a proper Windows checkup - it is unclear whether your Windows is causing the troubles or your hardware

sfc /scannow
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
DISM.exe /Online /Cleanup-image /AnalyzeComponentStore
DISM.exe /Online /Cleanup-image /StartComponentCleanup
chkdsk /f /r

Try again and share a new DxDiag report if the issue persists
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Date Posted: Mar 15 @ 8:59am
Posts: 11