Monster Hunter Wilds
Monster Hunter Wilds Beta test Troubleshooting & Issue Reporting Thread
We hope you’re all enjoying or will be enjoying Monster Hunter Wilds Beta test while we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations.

We’ve set up this troubleshooting and feedback thread for you all to share any technical issues you may be having with the game.

Before providing any reports, please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files:

Troubleshooting Guide


1. Check the game’s system requirements
Please make sure you meet the minimum requirements for the game, outlined on the bottom of the Steam Store page ; if you do not meet the minimum requirements for the game, this may result in poor framerate, or the game not running.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already. Please note that most graphical settings changes require the game to be restarted in order for the changes to take effect.

If you’re using a multi-GPU setup such as NVIDIA’s SLI or AMD’s Crossfire technologies, we recommend experimenting with disabling these settings, as they may cause compatibility issues with the game.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements, as well as guarantee normal game operations with mobile GPUs, external GPUs, and pre-release builds of Windows OS provided via Windows Insider Program.

2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list
Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users add all of the following files and folders to the Anti-Virus and Firewall exclusion list to prevent this issue. If these files and folders were already added previously, try removing them from the exclusion list and re-adding them.

Note: To quickly access the following folders, press Windows Key + R then copy and paste the folder URL below.

  • MonsterHunterWildsBeta.exe Default Location:
    C:\Program Files (x86)\Steam\steamapps\common\MonsterHunterWildsBetatest
  • Steam.exe Default Location: C:\Program Files (x86)\Steam
  • Steam AppData Default Location: C:\Users\%USERNAME%\AppData\Local\Steam

For a guide on adding exceptions to your anti-virus software, please visit one of the following links:
*For Bitdefender, you will need to also add the game’s .exe file to the program’s Whitelist. To do this, follow these steps:
  1. Open Bitdefender
  2. Go to the Protection tab
  3. Click “View Feature”
  4. Click the gear icon inside the “Advanced Thread Defense” box
  5. Select “Add applications to the whitelist”
  6. Browse and navigate to the .exe file
  7. Once the .exe file is added, close Bitdefender and relaunch the game

3. Give administrator privileges to Steam and the game
Some users can get the game running properly by running Steam.exe in administrator mode. This can be done by right-clicking on the .exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

4. Update your Video/Graphics Drivers and Windows Operating System
Try updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.
  • For the latest Nvidia drivers, click here [www.nvidia.com]
  • For the latest AMD drivers, click here [www.amd.com]

Additionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system.

If you still experience issues, you may want to try performing a clean installation of the video driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller [www.guru3d.com] (DDU), which completely removes components that were part of the original driver installation package.
  1. Run DDU and uninstall old video driver
  2. Install the latest OEM video card driver and reboot your PC
  3. Run the latest DirectX installer package[www.microsoft.com]] and reboot your PC
IMPORTANT! Please don't forget to reboot Windows upon completing a video driver installation. This will help reinitialize the driver and the graphics card using the new driver.

5. Check your graphics driver settings & computer power settings
To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Laptops with dual GPUs, such as an Intel Integrated Graphics Processor + Nvidia Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

If using a dual Nvidia / Intel GPU, follow these steps:
  1. Install the latest  Intel integrated drivers [www.intel.com]
  2. Reboot your PC
  3. Open Nvidia Control Panel
  4. Click "Manage 3D Settings"
  5. Go to "Program Settings" and then select the game (if it is not in the list you can add it manually by clicking "Add")
  6. Scroll down to "Power Management Mode"
  7. Set it to "Prefer Maximum Performance" / "High Performance Processor" instead of "Adaptive"
  8. Close Nvidia Control Panel and launch the game
If using a dual AMD "Switchable Graphics" GPU, follow these steps:
  1. Open AMD Software: Adrenalin Edition
  2. Under "Switchable Graphics", select the High Performance section and select the game (if it is not in the list you can add it manually by clicking "Browse")
  3. Click "Apply"
  4. Close AMD Software: Adrenalin Edition and launch the game
Additionally, double-check your desktop / laptop’s power settings by performing the following:
  1. If using a laptop, ensure the charger is connected
  2. Open Control Panel
  3. Select "Power Options"
  4. Select "Change Plan Settings"
  5. Select "Change advanced power settings"
  6. From within the dropdown menu, select "High performance" and click "Apply" then "OK"
  7. Launch the game

6. Update DirectX
We recommend downloading and running the DirectX End-User Runtime Web Installer [www.microsoft.com] to ensure DirectX is fully up to date.

7. Update your Windows Media Player codecs
Certain cutscene segments use video playback which relies on Windows' default Media Player codec.

If you're experiencing video playback issues during cutscenes, please try installing
Microsoft's Media Feature Pack [support.microsoft.com]. Certain Windows editions, particularly in EU territories and Korea, may not have Windows Media Player and its codec preinstalled.

8. Verify the game’s cache in Steam
Try verifying the game's cache in Steam. You can do so by following the steps outlined in this Steam support article (reposted below). This may find missing or damaged files that need to be repaired, even if you've just installed the game. You may also try temporarily disabling your anti-virus while verifying the cache or launching the game, as on occasion anti-virus programs may flag games or the files necessary to play them as a virus.

To verify the game’s cache, follow these steps:
  1. Restart your computer and launch Steam
  2. From the “Library” section, right-click on the game and select “Properties” from the menu
  3. Select the “Local files” tab and click the “Verify integrity of game files...” button
  4. Steam will verify the game's files - this process may take several minutes
Important: One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problematic files.

9. If you are experiencing issues with game stability, please confirm that there are no other applications running at the same time.
"Powerful software like video recording applications can compromise the game's performance and stability by using a lot of CPU, GPU, memory, or I/O bandwidth.
If the game is suffering from performance issues, please close as many applications as possible while playing."

10. If you are experiencing issues with game stability, delete your shader cache files.
As some graphical issues may be caused by damaged shader cache files, you may want to try deleting these files by performing the following:

- For AMD GPUs
  1. Right click on your desktop and open AMD Software: Adrenalin Edition
  2. Go to “Global Gaming Experience” under “Gaming” and perform “Reset Shader Cache”
  3. Press the Windows key and launch Disk Cleanup
  4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
  5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe
- For NVIDIA GPUs
  1. Right click on your desktop and open NVIDIA Control Panel
  2. Go to “Global Settings” under “Manage 3D Settings” and disable “Shader Cache Size”
  3. Press the Windows key and launch Disk Cleanup
  4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
  5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe

11. If you are experiencing crashes caused by insufficient VRAM while performing shader warming, please contact Intel Corporation or the PC vendor.
As your CPU may be damaged in this scenario, we recommend contacting Intel Corporation or your PC vendor.

12. If Frame Generation option is grayed out and cannot be enabled, try the following:
For Windows 10, turn on “GPU scheduling” on your Window system from “Graphics settings” under “Display” in “System” settings.
If this does not resolve the issue, we recommend updating your driver to the latest version.

13. If you experience input delay or performance degradation when using frame generation, please try the following.
In the "Options" menu, select "Display" and set the vertical synchronization to "Disable."
Отредактировано MH_CAPCOM; 4 фев в 14:45
< >
Сообщения 211225 из 619
Game doesnt even attempt to use my cpu for anything. Im sitting at a steady 5% utilization of my cpu why trying to play and my graphics card is mid suicide because the devs forgot about using the cpu for anything.
Автор сообщения: Soulburn
Same problem like in Dragons Dogma 2. CPU usage is freaking high :(
But the game seems to be awesome!
dude for me it ignores my cpu entirely and decimates my gpu
Автор сообщения: V
Автор сообщения: mcpringles
I have this issue as well and I can't figure out what the problem is.

I have the same issue, plz help :(
I figured it out:

Step 1: your cpu has to support AVX enable it in the bios
Step 2: delete or move "CrashReportDll" & "CrashReport" (THIS DIDNT WORK FOR ME UNTIL I ENABLED AVX)

I didn't do step 1 but deleting those 2 files and the game launched!
Автор сообщения: mcpringles
Автор сообщения: V

I have the same issue, plz help :(
I figured it out:

Step 1: your cpu has to support AVX enable it in the bios
Step 2: delete or move "CrashReportDll" & "CrashReport" (THIS DIDNT WORK FOR ME UNTIL I ENABLED AVX)

I didn't do step 1 but deleting those 2 files and the game launched!

If a Cpu have only Avx but no Avx2 the game doesn't boot. I used an intel tool mod made to run the beta with my current cpu E5 1680v2 . The beta not sure for the full relise of the game require Avx2.
BUG REPORT:
When I move the *mouse*, if the next input I hit is a *controller* face button, it will cycle through my inventory (as if I were holding L1 on the controller).

What's worse, it will do this regardless of the setting of Options -> Controller Button Configuration. That is, even if I don't have "cycle inventory" bound to L1+Square, this bug will cause Square to cycle the inventory after I move the mouse.

This bug makes it impossible for me to use SteamInput's gyroscope settings, or any other input method that emulates a mouse.
ACCESSIBILITY:
Please increase the gyro max sensitivity in the native gyro implementation. The current max is too low for experienced gyro users.

"20" sensitivity in game corresponds to about 4x true sensitivity (if I turn the controller 90 degrees in real life, I turn 360 degrees in game). Experienced gyro users can play at up to 12x or more, so the current max is at least 1/3 of what it should be.
In these 3 days I never managed to co-op with friends because:

- Link party kept getting disbanded before being able to invite to all enviroments
- Link party getting disbanded while trying to invite to all enviroments
- Without being in a Link party, if joining quest in lobbies with friends I get a communication error and kicked out of quest (communication error has occurred. EW_320cc // or Connection to session has been lost. S3091-0-0)

Moreover from lobby 60% of times I can successfully join quests of other players (not friends), while with friends the success rate is 0%.
They have no problem since they can join other players quests/other players can join them 100% of times.

My connection also is stable (have no problem playing other games like MH World or other online games) and I don't have any disconnection from the lobby.

One friend is playing from PC like me, another from PS5. I tried to play with them separately (with either one of them) and not all 3 together.
Отредактировано SleepingTime3; 3 ноя. 2024 г. в 13:17
Summary: Establish official abbreviation for web searchability.

All search engines take "mhw" as Monster Hunter World. [1] Excellent. So please, settle Capcom's official abbreviation for Wilds.

Players' community is vital for games' popularity. A lack of good abbreviation can cause their inconvenience.

Today
* The search for "Wilds" almost exclusively hits Monster Hunter Wilds.
* "MHWI" is likely to show Iceborne.

Because the word "Wilds" can mean many other things, in my very personal opinion the official one should be something like "mhwilds" or "mhwl". On the other hand Capcom could suggest players to call it "Wilds".

(MHWL means "mean high water line", a special term for the river/sea level, but it must be ok.)

Thank you very much for reading.

[1]: Even Steam Store search shows World for mhw, which does not accept typo.
Running the recommended graphics settings has led to an unstable and barely playable experience on AMD. I was able to tweak the settings a little to get something workable. The following is my rig and GPU settings:

System Hardware:
-CPU: Ryzen 9 5900x
-GPU: RX 6700XT (Yes I know my GPU is under powered compared to my CPU)
-RAM: 32gb DDR5 3200mhz

Adrenaline settings:
-FSR disabled
-AMD Fluid Motion Frames 2 Enabled with AUTO on subsettings
-Radeon Anri-Lag Enabled
-Radeon Enhanced Sync Enabled (better than VSync/FreeSync alone)
-AMD FreeSync AMD optimized

There is probably some more that could be done with adjusting the Anti-Aliasing settings, but this led me to run the game at 1440p High/Ultra settings at a stable 60-70fps before doing any graphical adjustments in game (shadows, reflections, particles, etc.). Your mileage may vary of course. I hope this helps for anyone running a similar rig/GPU.

I do hope that this game is better optimized for AMD upon release, as even with these settings I saw other graphical issues such as pixelization/dithering artifacts when moving past objects and similar ringing artifacts at times around the various NPCs (though tuning my GPU settings helped a smidge).

PS: Requiring FSR/DLSS to run your game at a stable rate is unacceptable. Pure rasterization without AI based tricks is what you should be aiming for. Activating FSR made for a worse experience overall.
Отредактировано Tri-Edge; 3 ноя. 2024 г. в 17:37
It's a gross mess without HDR and it doesn't recognize my QD-OLED as HDR.
What you do to performance like a PSP just on the 3060?
This game is practically unplayable even with high-tier hardware. I have an i712700k, RTX 4070ti, 32 gigs of 6000mt ram, and had the demo on a dedicated game drive.

At 1440 high settings I was barely holding 55 fps in camp. Saw it drop as low as 45 while running around.
50ps at best in open world. Closer to 40fps in fights with monsters like Chatacabra.
Saw it dip to 30 in a fight with Rey Dau. 1% lows could be below that.

Absolutely insane how god-awful its performing on one of the top 10 strongest gpus and cpus on the market.
Автор сообщения: MH_CAPCOM
We hope you’re all enjoying or will be enjoying Monster Hunter Wilds Beta test while we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations.

We’ve set up this troubleshooting and feedback thread for you all to share any technical issues you may be having with the game.

Before providing any reports, please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files:

Troubleshooting Guide


1. Check the game’s system requirements
Please make sure you meet the minimum requirements for the game, outlined on the bottom of the Steam Store page ; if you do not meet the minimum requirements for the game, this may result in poor framerate, or the game not running.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already. Please note that most graphical settings changes require the game to be restarted in order for the changes to take effect.

If you’re using a multi-GPU setup such as NVIDIA’s SLI or AMD’s Crossfire technologies, we recommend experimenting with disabling these settings, as they may cause compatibility issues with the game.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements, as well as guarantee normal game operations with mobile GPUs, external GPUs, and pre-release builds of Windows OS provided via Windows Insider Program.

2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list
Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users add all of the following files and folders to the Anti-Virus and Firewall exclusion list to prevent this issue. If these files and folders were already added previously, try removing them from the exclusion list and re-adding them.

Note: To quickly access the following folders, press Windows Key + R then copy and paste the folder URL below.

  • MonsterHunterWildsBeta.exe Default Location:
    C:\Program Files (x86)\Steam\steamapps\common\MonsterHunterWildsBetatest
  • Steam.exe Default Location: C:\Program Files (x86)\Steam
  • Steam AppData Default Location: C:\Users\%USERNAME%\AppData\Local\Steam

For a guide on adding exceptions to your anti-virus software, please visit one of the following links:
*For Bitdefender, you will need to also add the game’s .exe file to the program’s Whitelist. To do this, follow these steps:
  1. Open Bitdefender
  2. Go to the Protection tab
  3. Click “View Feature”
  4. Click the gear icon inside the “Advanced Thread Defense” box
  5. Select “Add applications to the whitelist”
  6. Browse and navigate to the .exe file
  7. Once the .exe file is added, close Bitdefender and relaunch the game

3. Give administrator privileges to Steam and the game
Some users can get the game running properly by running Steam.exe in administrator mode. This can be done by right-clicking on the .exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

4. Update your Video/Graphics Drivers and Windows Operating System
Try updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.
  • For the latest Nvidia drivers, click here [www.nvidia.com]
  • For the latest AMD drivers, click here [www.amd.com]

Additionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system.

If you still experience issues, you may want to try performing a clean installation of the video driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller [www.guru3d.com] (DDU), which completely removes components that were part of the original driver installation package.
  1. Run DDU and uninstall old video driver
  2. Install the latest OEM video card driver and reboot your PC
  3. Run the latest DirectX installer package[www.microsoft.com]] and reboot your PC
IMPORTANT! Please don't forget to reboot Windows upon completing a video driver installation. This will help reinitialize the driver and the graphics card using the new driver.

5. Check your graphics driver settings & computer power settings
To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Laptops with dual GPUs, such as an Intel Integrated Graphics Processor + Nvidia Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

If using a dual Nvidia / Intel GPU, follow these steps:
  1. Install the latest  Intel integrated drivers [www.intel.com]
  2. Reboot your PC
  3. Open Nvidia Control Panel
  4. Click "Manage 3D Settings"
  5. Go to "Program Settings" and then select the game (if it is not in the list you can add it manually by clicking "Add")
  6. Scroll down to "Power Management Mode"
  7. Set it to "Prefer Maximum Performance" / "High Performance Processor" instead of "Adaptive"
  8. Close Nvidia Control Panel and launch the game
If using a dual AMD "Switchable Graphics" GPU, follow these steps:
  1. Open AMD Software: Adrenalin Edition
  2. Under "Switchable Graphics", select the High Performance section and select the game (if it is not in the list you can add it manually by clicking "Browse")
  3. Click "Apply"
  4. Close AMD Software: Adrenalin Edition and launch the game
Additionally, double-check your desktop / laptop’s power settings by performing the following:
  1. If using a laptop, ensure the charger is connected
  2. Open Control Panel
  3. Select "Power Options"
  4. Select "Change Plan Settings"
  5. Select "Change advanced power settings"
  6. From within the dropdown menu, select "High performance" and click "Apply" then "OK"
  7. Launch the game

6. Update DirectX
We recommend downloading and running the DirectX End-User Runtime Web Installer [www.microsoft.com] to ensure DirectX is fully up to date.

7. Update your Windows Media Player codecs
Certain cutscene segments use video playback which relies on Windows' default Media Player codec.

If you're experiencing video playback issues during cutscenes, please try installing
Microsoft's Media Feature Pack [support.microsoft.com]. Certain Windows editions, particularly in EU territories and Korea, may not have Windows Media Player and its codec preinstalled.

8. Verify the game’s cache in Steam
Try verifying the game's cache in Steam. You can do so by following the steps outlined in this Steam support article (reposted below). This may find missing or damaged files that need to be repaired, even if you've just installed the game. You may also try temporarily disabling your anti-virus while verifying the cache or launching the game, as on occasion anti-virus programs may flag games or the files necessary to play them as a virus.

To verify the game’s cache, follow these steps:
  1. Restart your computer and launch Steam
  2. From the “Library” section, right-click on the game and select “Properties” from the menu
  3. Select the “Local files” tab and click the “Verify integrity of game files...” button
  4. Steam will verify the game's files - this process may take several minutes
Important: One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problematic files.

9. If you are experiencing issues with game stability, please confirm that there are no other applications running at the same time.
"Powerful software like video recording applications can compromise the game's performance and stability by using a lot of CPU, GPU, memory, or I/O bandwidth.
If the game is suffering from performance issues, please close as many applications as possible while playing."

10. If you are experiencing issues with game stability, delete your shader cache files.
As some graphical issues may be caused by damaged shader cache files, you may want to try deleting these files by performing the following:

- For AMD GPUs
  1. Right click on your desktop and open AMD Software: Adrenalin Edition
  2. Go to “Global Gaming Experience” under “Gaming” and perform “Reset Shader Cache”
  3. Press the Windows key and launch Disk Cleanup
  4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
  5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe
- For NVIDIA GPUs
  1. Right click on your desktop and open NVIDIA Control Panel
  2. Go to “Global Settings” under “Manage 3D Settings” and disable “Shader Cache Size”
  3. Press the Windows key and launch Disk Cleanup
  4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
  5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe

11. If you are experiencing crashes caused by insufficient VRAM while performing shader warming, please contact Intel Corporation or the PC vendor.
As your CPU may be damaged in this scenario, we recommend contacting Intel Corporation or your PC vendor.

12. If Frame Generation option is grayed out and cannot be enabled, try the following:
For Windows 10, turn on “GPU scheduling” on your Window system from “Graphics settings” under “Display” in “System” settings.
If this does not resolve the issue, we recommend updating your driver to the latest version.
Follow what they say. These trouble shooting instructions are KEY.
My PC specs Ran this game with ZERO issues.

Processor 12th Gen Intel(R) Core(TM) i7-12700
Video Card NVIDIA GeForce RTX 3060 Ti
Operating System Windows 11
RAM 64 GB

Video Card is Old but she still Bustin' it out....
Game won't launch in Linux if Secure Boot is enabled. Launches fine in Windows.

High Surface Quality causes holes in the terrain and geometry bugs.

Ambient Occlusion causes dark flickering.

VRAM estimate is approx 20% lower than reality, giving a false sense of expectations and leading to instability and crashes when VRAM runs out.
required system its for medium settings 1080p 60fps with Frame Generation. Cmon wtf
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Дата создания: 31 окт. 2024 г. в 16:38
Сообщений: 619