Monster Hunter Wilds Beta test Troubleshooting & Issue Reporting Thread

[MH_CAPCOM]

We hope you’re all enjoying or will be enjoying Monster Hunter Wilds Beta test while we hope all of our fans will have a great time with the game, there will always be some cases here and there where the game may not function correctly under certain environments and / or hardware combinations.

We’ve set up this troubleshooting and feedback thread for you all to share any technical issues you may be having with the game.

Before providing any reports, please ensure you've followed the steps below to rule out problems with your PC, Steam, or the game’s files:

Troubleshooting Guide

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1. Check the game’s system requirements

Please make sure you meet the minimum requirements for the game, outlined on the bottom of the Steam Store page ; if you do not meet the minimum requirements for the game, this may result in poor framerate, or the game not running.

If you do meet the minimum specifications but not the recommended specifications, you may want to try turning down the graphics settings, if you haven't already. Please note that most graphical settings changes require the game to be restarted in order for the changes to take effect.

If you’re using a multi-GPU setup such as NVIDIA’s SLI or AMD’s Crossfire technologies, we recommend experimenting with disabling these settings, as they may cause compatibility issues with the game.

Capcom does not warrant nor officially provide technical support for PCs that do not meet the official, minimum system requirements, as well as guarantee normal game operations with mobile GPUs, external GPUs, and pre-release builds of Windows OS provided via Windows Insider Program.

2. Add the game’s folder and files to your anti-virus program’s exception / exclusion list

Some launching issues may be attributed to certain Anti-Virus software preventing the game executable from launching due to a false-positive error. We recommend users add all of the following files and folders to the Anti-Virus and Firewall exclusion list to prevent this issue. If these files and folders were already added previously, try removing them from the exclusion list and re-adding them.

Note: To quickly access the following folders, press Windows Key + R then copy and paste the folder URL below.

• MonsterHunterWildsBeta.exe Default Location:
  C:\Program Files (x86)\Steam\steamapps\common\MonsterHunterWildsBetatest
  
• Steam.exe Default Location: C:\Program Files (x86)\Steam
  
• Steam AppData Default Location: C:\Users\%USERNAME%\AppData\Local\Steam

For a guide on adding exceptions to your anti-virus software, please visit one of the following links:

• Windows Security [support.microsoft.com]
  
• Malwarebytes [support.malwarebytes.com]
  
• AVG Antivirus [support.avg.com]
  
• ESET [support.eset.com]
  
• Norton [support.norton.com]
  
• Trend Micro [helpcenter.trendmicro.com]
  
• Kaspersky Anti-Virus [support.kaspersky.com]
  
• McAfee Antivirus [www.mcafee.com]
  
• Avast Antivirus [support.avast.com]
  
• PC Matic [knowledgebase.pcmatic.com]
  
• Bitdefender* [www.bitdefender.com]
  
• Webroot [answers.webroot.com]
  
• G DATA [www.gdata.de]

*For Bitdefender, you will need to also add the game’s .exe file to the program’s Whitelist. To do this, follow these steps:

1. Open Bitdefender
   
2. Go to the Protection tab
   
3. Click “View Feature”
   
4. Click the gear icon inside the “Advanced Thread Defense” box
   
5. Select “Add applications to the whitelist”
   
6. Browse and navigate to the .exe file
   
7. Once the .exe file is added, close Bitdefender and relaunch the game

3. Give administrator privileges to Steam and the game

Some users can get the game running properly by running Steam.exe in administrator mode. This can be done by right-clicking on the .exe file and selecting “Run as administrator.” If that doesn’t work, try running the game’s .exe file in administrator mode as well.

4. Update your Video/Graphics Drivers and Windows Operating System

Try updating your video card drivers, as oftentimes outdated drivers can cause a variety of issues ranging anywhere from in-game graphical problems, to the game not starting, and more.

• For the latest Nvidia drivers, click here [www.nvidia.com]
  
• For the latest AMD drivers, click here [www.amd.com]

Additionally, please ensure that Windows Update has been run and that all the latest updates have been installed on your operating system.

If you still experience issues, you may want to try performing a clean installation of the video driver set. This will remove any extraneous driver DLL files or game profiles that existed with the previous driver installation.

To do a clean video driver install, many enthusiasts use a third-party program called Display Driver Uninstaller [www.guru3d.com] (DDU), which completely removes components that were part of the original driver installation package.

1. Run DDU and uninstall old video driver
   
2. Install the latest OEM video card driver and reboot your PC
   
3. Run the latest DirectX installer package[www.microsoft.com]] and reboot your PC

IMPORTANT! Please don't forget to reboot Windows upon completing a video driver installation. This will help reinitialize the driver and the graphics card using the new driver.

5. Check your graphics driver settings & computer power settings

To reiterate, some high end integrated graphics chips and modern laptop class discrete GPUs may work, but have not been tested, nor are they officially supported by Capcom. Laptops with dual GPUs, such as an Intel Integrated Graphics Processor + Nvidia Dedicated Graphics Card, may need additional configuration in the event the integrated processor is overriding the dedicated graphics drivers.

If using a dual Nvidia / Intel GPU, follow these steps:

1. Install the latest  Intel integrated drivers [www.intel.com]
   
2. Reboot your PC
   
3. Open Nvidia Control Panel
   
4. Click "Manage 3D Settings"
   
5. Go to "Program Settings" and then select the game (if it is not in the list you can add it manually by clicking "Add")
   
6. Scroll down to "Power Management Mode"
   
7. Set it to "Prefer Maximum Performance" / "High Performance Processor" instead of "Adaptive"
   
8. Close Nvidia Control Panel and launch the game

If using a dual AMD "Switchable Graphics" GPU, follow these steps:

1. Open AMD Software: Adrenalin Edition
   
2. Under "Switchable Graphics", select the High Performance section and select the game (if it is not in the list you can add it manually by clicking "Browse")
   
3. Click "Apply"
   
4. Close AMD Software: Adrenalin Edition and launch the game

Additionally, double-check your desktop / laptop’s power settings by performing the following:

1. If using a laptop, ensure the charger is connected
   
2. Open Control Panel
   
3. Select "Power Options"
   
4. Select "Change Plan Settings"
   
5. Select "Change advanced power settings"
   
6. From within the dropdown menu, select "High performance" and click "Apply" then "OK"
   
7. Launch the game

6. Update DirectX

We recommend downloading and running the DirectX End-User Runtime Web Installer [www.microsoft.com] to ensure DirectX is fully up to date.

7. Update your Windows Media Player codecs

Certain cutscene segments use video playback which relies on Windows' default Media Player codec.

If you're experiencing video playback issues during cutscenes, please try installing
Microsoft's Media Feature Pack [support.microsoft.com]. Certain Windows editions, particularly in EU territories and Korea, may not have Windows Media Player and its codec preinstalled.

8. Verify the game’s cache in Steam

Try verifying the game's cache in Steam. You can do so by following the steps outlined in this Steam support article (reposted below). This may find missing or damaged files that need to be repaired, even if you've just installed the game. You may also try temporarily disabling your anti-virus while verifying the cache or launching the game, as on occasion anti-virus programs may flag games or the files necessary to play them as a virus.

To verify the game’s cache, follow these steps:

1. Restart your computer and launch Steam
   
2. From the “Library” section, right-click on the game and select “Properties” from the menu
   
3. Select the “Local files” tab and click the “Verify integrity of game files...” button
   
4. Steam will verify the game's files - this process may take several minutes

Important: One or more files may fail to verify. This is normal for most Steam games. The files that fail to verify are local configuration files that should not be replaced as part of this process. You can safely ignore this message.

This process allows the Steam client to scan every single file you downloaded for this game, verify checksum of each, and compare that against the file manifest data on Steam's content server. If the file is missing or has a different checksum value, you will receive a message stating "X files failed to validate and will be reacquired." What this means is that some files have either been deleted, or may have been corrupted. Click “Close,” and Steam will automatically download and / or replace the problematic files.

9. If you are experiencing issues with game stability, please confirm that there are no other applications running at the same time.

"Powerful software like video recording applications can compromise the game's performance and stability by using a lot of CPU, GPU, memory, or I/O bandwidth.
If the game is suffering from performance issues, please close as many applications as possible while playing."

10. If you are experiencing issues with game stability, delete your shader cache files.

As some graphical issues may be caused by damaged shader cache files, you may want to try deleting these files by performing the following:

- For AMD GPUs

1. Right click on your desktop and open AMD Software: Adrenalin Edition
   
2. Go to “Global Gaming Experience” under “Gaming” and perform “Reset Shader Cache”
   
3. Press the Windows key and launch Disk Cleanup
   
4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
   
5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe

- For NVIDIA GPUs

1. Right click on your desktop and open NVIDIA Control Panel
   
2. Go to “Global Settings” under “Manage 3D Settings” and disable “Shader Cache Size”
   
3. Press the Windows key and launch Disk Cleanup
   
4. Select your C drive and proceed to “OK” with the "DirectX Shader Cache" checkbox ticked to delete the files
   
5. Delete “shader.cache” and “shader.cache2” located in the installation folder containing MonsterHunterWildsBeta.exe

11. If you are experiencing crashes caused by insufficient VRAM while performing shader warming, please contact Intel Corporation or the PC vendor.

As your CPU may be damaged in this scenario, we recommend contacting Intel Corporation or your PC vendor.

12. If Frame Generation option is grayed out and cannot be enabled, try the following:

For Windows 10, turn on “GPU scheduling” on your Window system from “Graphics settings” under “Display” in “System” settings.
If this does not resolve the issue, we recommend updating your driver to the latest version.

13. If you experience input delay or performance degradation when using frame generation, please try the following.

In the "Options" menu, select "Display" and set the vertical synchronization to "Disable."

[Lapiz Lazuli]

I'm using an RTX 4060 TI + Ryzen 5600 and the game is very heavy, with many FPS fluctuations, especially in the area with many NPCs. Without frame generation the game, regardless of whether it is on very low or very high settings, even with dlss active, the game borders on 12 to 22FPS, bordering on horror, it is scary, horrible, even with nvdia technologies activated or not, there is a high board usage and very low performance gain in relation to usage. With high graphics settings, DLSS activated and frame generation, the game presents many places with textures in alpha definition while others appear to be on low, pop-ins throughout the scene, and textures that take a long time to load or look like PS1 games, in addition to frame generation causes a lot of very negative visual artifacts, and the fact that it cannot lock to a lower fps with frame generation on is a problem, a lot of tearing on the screen without active V-sync, in addition to visual inconsistencies. Another problem is when I click on ALT+F9 to record the game with the NVIDIA panel and the game starts to bug the camera and cause several micro-locks on the camera and the frame generation doesn't seem to work correctly, even after finishing the recording, the game continues with serious visual problems and micro crashes and performance drops, making it necessary to close the game and open it again.

[XaiverTepes]

Mushintaters の投稿を引用：

XaiverTepes の投稿を引用：

For those who are having an issue with the black screen but can see the title screen/text/everything else besides the action. Turn off Upscaling Super-Reolustion Imaging. This is what did it for me.

You can still have upscaling enabled, you just have to set it to native instead of "ultra performance" or whatever else.

It only worked for me for Disabling Upscaling, all others didnt allow me to see anything besides the HUD layer.

[Metalepsis]

I'm primarily playing this on the xbox, I don't know whether or not this is a thing you can do on pc, but I'd really like to change my button inputs on an xbox controller, to be more to my preference. such as the B button for dodging, x for horizontal attacks, y for vertical, and so on.

[mippoariter]

My issue is when i was hunting ,during mid quest hunt it would say i have left the quest then proceed to make a crash report.This happen on every single quest i do. Weirdly enough i have hunted a monster that isnt on a registered quest ,and it was fine.

[Pvt. Glarb]

Bug report:
when Rey dau is doing the swoop attack with 1 wing digging through the ground
he will TP just before hitting you, just to make sure he hits, this has happened multiple times, even multiple times in a row.
i got a video of it, if necessary

[DansSmeg'ead]

mippoariter の投稿を引用：

My issue is when i was hunting ,during mid quest hunt it would say i have left the quest then proceed to make a crash report.This happen on every single quest i do. Weirdly enough i have hunted a monster that isnt on a registered quest ,and it was fine.

it sounds like a problem others have solved by disabling crossplay; try that. Good luck :)

[Smol Pink Horse]

Wanted to write this since a crash report was not generated, as the game did not close on its own. Had to stop the game running through steam.

Issue: Was fighting a Chatucabra. Turned around to face the monster and a large mess of broken textures flooded my screen, resembling many flat planes colored like the environment. Game then froze. Music was still playing, nothing else.

The visuals reminded me a of an NVIDIA driver issue in MHW:I that was resolved by rolling back to previous drivers. I remember that issue seemed to generate out of snow flakes in Iceborne Singleplayer Hub or during a Vaal Hazaak fight. My guess was always particle effects.

It is worth noting that I do notice these same visual bugs in regular gameplay, in particular in the sand dunes areas, but not to the same degree I experienced here. They tend to distract, not overwhelm.

Other notes: Running game with FSR with frame gen enabled. Ghosting is very noticeable, but it does dramatically improve the feel of the game.

Compatibility: Currently using Proton Experimental bleeding-edge beta version (necessary for the game to run)

Launch options: gamemoderun VKD3D_DISABLE_EXTENSIONS=VK_NV_low_latency2 %command%

Note on launch options: disable extensions option is used to prevent the game from crashing while navigating menus. I remember it happening whenever i was trying to select my weapon. Crash reports were submitted in these instances.

All updates to the system have been installed as of time of the report.
# System Details Report
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## Report details
- **Date generated:** 2024-11-02 14:02:49

## Hardware Information:
- **Hardware Model:** Gigabyte Technology Co., Ltd. X570 AORUS PRO WIFI
- **Memory:** 32.0 GiB
- **Processor:** AMD Ryzen™ 7 3700X × 16
- **Graphics:** NVIDIA GeForce RTX™ 2080 SUPER
- **Disk Capacity:** 2.0 TB

## Software Information:
- **Firmware Version:** F37h
- **OS Name:** Fedora Linux 41 (Workstation Edition)
- **OS Build:** (null)
- **OS Type:** 64-bit
- **GNOME Version:** 47
- **Windowing System:** X11
- **Kernel Version:** Linux 6.11.5-300.fc41.x86_64

[corvoanomolo]

My experience with MH Wilds was hunting polygonal monsters. I won’t complain about this because I know I don’t meet the minimum requirements for the game, but it was a bit disappointing to find out that you need a graphics card with 6GB instead of 4GB. MHW still looks beautiful today with its 4GB of dedicated video memory.

Even though I couldn’t play in the best condition, I still had a lot of fun facing the polygonal monsters. I’ll miss hanging onto a monster and wounding its skin, but I’m willing to see new things. I found the automatic attack mechanic on a wound a bit too powerful; it does a lot of damage and is very simple to execute. These automatic attacks make me concerned about how the combat might develop.

I started playing MH with MHW, and the coolest weapon I found was the Insect Glaive. The ability and freedom of aerial gameplay are incredibly fun—the ability to dodge attacks and chase flying monsters leaving the area is very enjoyable. As I played and learned more about the game, I naturally realized that the best way to deal damage with this weapon was on solid ground, so I began using aerial attacks to approach/dodge monsters.

The change in MH Wilds left me really disappointed with the game. I understand why they removed the extra jumps, as they overshadowed the weapon's skill set, even if that set was more efficient. In my opinion, the weapon has become very boring to play, with a repetitive and monotonous gameplay loop: collect the three extracts, then execute the attack that consumes them, and then the cycle starts again, however, the immersive aerial attack is awkwardly uncomfortable to execute. Although collecting extracts has been made easier depending on the monster, it’s still the most annoying part of using the weapon. At least in MHW, you didn’t have to collect all three extracts to access new moves.

I ask that you consider adding back the extra jumps and find a solution to the current repetitive gameplay loop.

[Agame]

Posting this on behalf on my friend who can't post:
Missing Terrain + Unusable Menus (Linux)

The title mostly explains the issue, but I’m pretty sure I’d be able to fix it if I could change my graphics settings. The intro cutscene on the title screen plays and renders fine (if a little stuttery in places), but once I get into the actual game, half the terrain just isn’t there. The collision works fine, but hardly anything renders. The terrain isn’t the only issue either, most of the wind effects (which I’m pretty sure are just meant to be sand blowing around) render as solid walls of sand. I’d be willing to bet turning graphics settings down would help, but I can’t interact with the menus. I can navigate them just fine, but I can’t change any of the settings once I do, not even sliders (on both controller and keyboard + mouse).

Anyway, if anyone has had a similar problem, or even has a potential solution, it would be super helpful.

PC Specs:

• Machine: Dell G16 Laptop
  
• OS: Linux Mint 22 (game running through WINE 9.0)
  
• CPU: 13th Gen Intel Core i9 (32GB RAM)
  
• GPU: Nvidia GeForce RTX 4060 Max (8GB VRAM)
  
• 1TB drive with ~500GB free on install

[Me, I'm Counting]

Playing on Linux Mint 22 through Proton, everything ran fine through the intro sequence, but when I try to change my equipment in the base camp the game crashes when I try to leave the tent.

[Artey]

Others have probably mentioned this already, but there is an issue with ultrawide 3440x1440. It has black bars on the side, even though that's the native resolution of my monitor.

[Chupaman2]

Game runs 50-60fps on medium settings with dlss performance. Monster's feet shows flicking white artifacts and textures sometimes. When I plug my laptop into my monitor (display port) the game has really bad texture issues and the colors are completely distorted. This only happens when I am using my 1440p monitor. My laptop screen is disabled when plugged into my monitor and has the same resolution. Game looks normal when played laptop monitor. Other games (silent Hill 2 remake and MHW) doesn't have this issue.

Specs
Intel 12800hx
RTX 3070TI
16GB ram
Drivers and DX up to date.

[JJxBr]

nao estou conseguindo jogar, qualquer travada por mais leve que seja, abre a janela de analise de erro, o jogo volta, com a imagem congelada porem o som da fala e da continuidade do jogo ficam ativo, porem a unica coisa que a analise de erro da e fechar o jogo. todos requisitos estao no minimo e mesmo assim nao ta rodando, ten ho um m15 r6 da AW 32 gb ram e nao ta rodando no muito baixo por isso. vou ter que esperar o jogo mesmo lancar =(

[brunogm0]

ChaosConcord の投稿を引用：

My issue is everyone but my hunter looks like they're rendered on a PS1, the models are chunky no matter the settings, low, high, ultra, nothing fixes it. Not sure whats causing that.

SSD is required !!! your issue like mine is on HDD its has poor streaming of basic assets and textures. Even if directStorage to be fully utilized a SSD is required. I think some version of directStorage has a fix for hdd streaming to not be poor like this...

after i reinstalled in my ssd assets streaming was better so fixed the looks partially at random IO of max 50MB/s;

[brunogm0]

My actual issue after fixing the SSD install is FSR3 FrameGeneration is bugged. Mostly visible if rotating camera the main character judder and duplicates;

Also FSR with NativeAA is also somewhat bugged and runs poorly, just setting to quality it improves;

GPU RX6600
cpu R5 5600G