Game won't start / No suitable graphics card / Out of Memory

[AbbeyManuel]

If you're experiencing on of the errors in the title, here are some solutions:

For all three of these messages you can try this solution:
The current public branch of Reus is still the well-tested XNA version. There's also a MonoGame/FNA version, which solves graphics card issues, and has a lower memory footprint. The reason this is not the main version is because it has a lower performance (framerate) in the endgame. This version is accessible in the fna-version branch. You can select this branch by Right-clicking Reus in your Library, selecting Properties and under the tab Betas, select the 'fna-version' one. Reus should then update the game, although this might take some time. If Reus does not update, try using 'Verify Integrity of Game Cache' in the Properties menu or restarting Steam.

In case of the "Game won't start / No suitable graphics card" issues and you're on your laptop, the following could also be the case;
You might have a graphics card that does meet the minimum requirement, but you also have a graphics card that doesn't meet the minimum requirement, and the standard settings is on the second graphics card.
SOLUTION: Switch to your more powerful graphics card. How that should be done depends on your laptop, and you're quickest of google-ing it. You can check your graphics cards in the device manager from Windows (Commonly under Display Adaptors).

[Rustis]

Is this supposed to be a fix that we were waiting for? Sadly, it still does not launch:/

[FelipeCuia]

for about thirty minutes playing,my game crash...dont know how to fix

[AbbeyManuel]

Rustis, Felipe, are you both on Windows?

It would be great if we could get to read any error reports, so that we work on the problems. They should be in Steam\SteamApps\common\Reus, named "errorReport <date>.txt"
Otherwise you can find them in the Event Viewer (Open in Run (Windows+R) with "eventvwr").

[UrgotFantasy]

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

[Solaris-Han]

Mboy1100 eredeti hozzászólása:

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

This also happens to me

[sardinman]

Mboy1100 eredeti hozzászólása:

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

I get same message .

[brooksie]

Mboy1100 eredeti hozzászólása:

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

Same

[Astral]

Mboy1100 eredeti hozzászólása:

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

I get this message as well.

AbbeyManuel eredeti hozzászólása:

It would be great if we could get to read any error reports, so that we work on the problems. They should be in Steam\SteamApps\common\Reus, named "errorReport <date>.txt"
Otherwise you can find them in the Event Viewer (Open in Run (Windows+R) with "eventvwr").

I'd be happy to supply information that might be of use, but there was no error report file in the directory you listed. I tried looking through Event Viewer too, but couldn't find any recent ("today") reports that had anything to do with Steam or Reus.

[Cartografox 🐾]

I get the same error. Since the Graphics Card issue was fixed, I switched to the Beta, and whenever I start the game, the Monogame-SDL2 Window appears, then Reus immediately stops working.
I tried updating the drivers, and the .NET version, and a couple of things suggested by other users in the discussions, though I couldn't find any error reports in the files. From what I can see, it appears to be linked to a .NET problem, as I checked in EventViewer and the crashes seem to be paired. These were the reports I was able to find. I hope they help.

.NET Runtime

Application: Reus.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.EntryPointNotFoundException
Stack:
at OpenTK.Graphics.OpenGL.GL+Core.GenFramebuffers(Int32, UInt32*)
at OpenTK.Graphics.OpenGL.GL.GenFramebuffers(Int32, Int32 ByRef)
at Microsoft.Xna.Framework.SDL2_GameWindow..ctor()
at Microsoft.Xna.Framework.SDL2_GamePlatform..ctor(Microsoft.Xna.Framework.Game)
at Microsoft.Xna.Framework.GamePlatform.Create(Microsoft.Xna.Framework.Game)
at Microsoft.Xna.Framework.Game..ctor()
at Reus.Application..ctor()
at Reus.Program.ActualMain()
at Reus.Program.Main(System.String[])

And for the Reus Application itself

Faulting application name: Reus.exe, version: 1.3.1.1, time stamp: 0x52cc3ae0
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x50327672
Exception code: 0xe0434352
Fault offset: 0x0000c41f
Faulting process id: 0x3c8
Faulting application start time: 0x01cf10a46ed7536b
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Reus\Reus.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll

[SAAmarshall453]

nope not fixed

[SAAmarshall453]

Mboy1100 eredeti hozzászólása:

It doesn't work for me. A window labelled "Monogame-SDL2 Window" opens and then I get a windows message "Reus has stopped working."
I am glad you guys are making progress on this. Good luck!

same

[Nabushi]

I'm on linux Xubuntu 13.04 and the game just don't start anymore, even after opted for beta protected and file verification. No update is starting. Was playing with no problems last week.

[karmik]

Nabushi Qc eredeti hozzászólása:

I'm on linux Xubuntu 13.04 and the game just don't start anymore, even after opted for beta protected and file verification. No update is starting. Was playing with no problems last week.

I have the same problem on Ubuntu 13.10 x64. After opting out from Steam Client Beta Reus started to work again. I don't know if it is Steam client issue or Reus issue but it happens only with Reus.

Command line output:

CGameStreamThread: Added instance ID 8524 for appid 222730
CGameStreamThread: Added instance ID 8525 for appid 222730
Stacktrace:

  at (wrapper managed-to-native) Steamworks.Steam.INTERNAL_Initialize (Steamworks.Steam/ManagedOverlayStatusChangeDelegate,Steamworks.Steam/ManagedUserStatsReceivedDelegate,Steamworks.Steam/ManagedUserStatsStoredDelegate,Steamworks.Steam/ManagedTextInputDismissedDelegate,Steamworks.Steam/ManagedLeaderboardFoundDelegate,Steamworks.Steam/ManagedLeaderboardInitializedDelegate,Steamworks.Steam/ManagedLeaderboardFriendScoreDownloadedDelegate,Steamworks.Steam/ManagedLeaderboardCompletedFriendScoreDownloadDelegate) <0xffffffff>
  at Steamworks.Steam.Initialize () <0x0007f>
  at Reus.Program.Main (string[]) <0x0000b>
  at (wrapper runtime-invoke) <Module>.runtime_invoke_void_object (object,intptr,intptr,intptr) <0xffffffff>

Native stacktrace:

	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libmono-2.0.so.1(+0xab388) [0x7f8b0839c388]
	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libmono-2.0.so.1(+0x10158f) [0x7f8b083f258f]
	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libmono-2.0.so.1(+0x2f65b) [0x7f8b0832065b]
	/lib/x86_64-linux-gnu/libpthread.so.0(+0xfbb0) [0x7f8b079d3bb0]
	/media/Files/eugene/Steam/linux64/steamclient.so(+0x966655) [0x7f8afb5da655]
	/media/Files/eugene/Steam/linux64/steamclient.so(+0x1f743d) [0x7f8afae6b43d]
	/lib64/ld-linux-x86-64.so.2(+0xf856) [0x7f8b08a88856]
	/lib64/ld-linux-x86-64.so.2(+0xf910) [0x7f8b08a88910]
	/lib64/ld-linux-x86-64.so.2(+0x13fdf) [0x7f8b08a8cfdf]
	/lib64/ld-linux-x86-64.so.2(+0xf6e6) [0x7f8b08a886e6]
	/lib64/ld-linux-x86-64.so.2(+0x13809) [0x7f8b08a8c809]
	/lib/x86_64-linux-gnu/libdl.so.2(+0x1026) [0x7f8b07be2026]
	/lib64/ld-linux-x86-64.so.2(+0xf6e6) [0x7f8b08a886e6]
	/lib/x86_64-linux-gnu/libdl.so.2(+0x163c) [0x7f8b07be263c]
	/lib/x86_64-linux-gnu/libdl.so.2(dlopen+0x31) [0x7f8b07be20c1]
	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libsteam_api.so(+0x6758) [0x7f8b000ec758]
	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libsteam_api.so(SteamAPI_Init+0x1d) [0x7f8b000ece7d]
	/media/Files/eugene/Steam/SteamApps/common/Reus/lib64/libSteamworksNative.so(Initialize+0x28) [0x7f8b002fab38]
	[0x41f71381]

Debug info from gdb:

ERROR: ld.so: object '/media/Files/eugene/Steam/ubuntu12_32/gameoverlayrenderer.so' from LD_PRELOAD cannot be preloaded: ignored.
/usr/bin/gdb: symbol lookup error: /lib/x86_64-linux-gnu/libncurses.so.5: undefined symbol: _nc_putchar

=================================================================
Got a SIGSEGV while executing native code. This usually indicates
a fatal error in the mono runtime or one of the native libraries 
used by your application.
=================================================================

/media/Files/eugene/Steam/SteamApps/common/Reus/./Reus: строка 23:  8528 Аварийный останов         ./Reus.bin.x86_64
CGameStreamThread: Added instance ID 8526 for appid 222730
CGameStreamThread: Added instance ID 8527 for appid 222730
CGameStreamThread: Added instance ID 8528 for appid 222730

(steam:8321): LIBDBUSMENU-GLIB-WARNING **: Trying to remove a child that doesn't believe we're it's parent.

[Nabushi]

Thank karmik, it run again :)

[Rustis]

So still nothing?;/