Doctor Who game not working :(

[jessabomb]

Im up to the bit after escaping from londons underground after the shocking the cybermen on the train tracks. I dont know where to go from there. I go right, invisible wall. go to the left into the building and theres a glass wall that I cant get through and the elevator wont go all the way up to the next floor and it doesnt seem to go down either. Please help!!

[jessabomb]

Bump!! PLEASE HELP!

[thad]

You should be able to go up to all floors, have you tried going up again? (And you do have the two of you in the elevator?)

[jessabomb]

Yes I tried many times. It gets half way up to the 1st floor and just goes back down. Yes both of us are inside. I even tried on a different saved file and it wouldnt work either.

[Tilu]

I've heard that changing your resolution to something else sometimes helps

[jessabomb]

Really? I wonder how thats meant to work :/ Ill give it a try though.