perato Aug 18, 2016 @ 6:26am
Stricker control on how publishers can advertise sales in front page.
I see this time and time again in steam store. "FRANCHISE SALE. 5€!". After clicking the add, it's just one part of the franchise that is 5€, rest are more or less and complete edition usually a lot more. Most recent case is the Mass Effect franchise sale, even though I have the game I clicked to find again that the promised price in the front page is actually only for ME2 standard edition, even though the image says Mass Effect Franchise and the price is 5€.

I know it's not a huge problem, but it's misleading to advertise multiple of products with just one price when it's the price of only one of the products. Same goes for sale percentages, you cannot say "-90%" when the -90% only applies to 50cent DLC and rest is -25%. You either have to say 25 - 90% or up to 90%.
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Showing 1-15 of 26 comments
Start_Running Aug 18, 2016 @ 7:36am 
Wait? What? All items in the MAss effect franchise on Steam are 75% off. The one that is specifically priced is shown with the right game. What the heck are you complaining about? Me thinks you need to improve your english skills and gain a little more realworld experience. Namely experience in not letting what you want to believe overshadow common sense.
wuddih Aug 18, 2016 @ 10:17am 
that is not even done by the publishers, that is industry standard. lowest price is displayed.

sand $100.
for a ton, not for 100 tons.
100 tons cost $9999.
perato Aug 18, 2016 @ 10:25am 
It wasn't the lowest price. As I said already, ad on the front page of steam said Mass Effect Franchise and a price underneath said 5 euros. It's a small problem sure, but it easily read as the whole franchise is for 5 euros. It's not a huge issue but something that makes people click ads that are misleading. It could say Mass Effect 2 - 5 euros. Or ME Franchise -75% or up to -50% or 25-75, but it said 5 euros.

And I'm not sure what video game shop sells tons of sand.
Start_Running Aug 18, 2016 @ 10:31am 
Originally posted by perato:
It wasn't the lowest price. As I said already, ad on the front page of steam said Mass Effect Franchise and a price underneath said 5 euros. It's a small problem sure, but it easily read as the whole franchise is for 5 euros. It's not a huge issue but something that makes people click ads that are misleading. It could say Mass Effect 2 - 5 euros. Or ME Franchise -75% or up to -50% or 25-75, but it said 5 euros.

And I'm not sure what video game shop sells tons of sand.

Did you notice that the image shone for that was for Mass Effect 2?
Pheace Aug 18, 2016 @ 10:33am 
Originally posted by perato:
It wasn't the lowest price. As I said already, ad on the front page of steam said Mass Effect Franchise and a price underneath said 5 euros. It's a small problem sure, but it easily read as the whole franchise is for 5 euros. It's not a huge issue but something that makes people click ads that are misleading. It could say Mass Effect 2 - 5 euros. Or ME Franchise -75% or up to -50% or 25-75, but it said 5 euros.

And I'm not sure what video game shop sells tons of sand.

While I get your point, it didn't say Franchise Pack or anything, it merely said franchise, and showed you which game was highlighted and the price for it.
perato Aug 18, 2016 @ 10:39am 
Yes as a player of the franchise I can separate the form each other, but then again as a player of the franchise am not the target group of the sale anymore. Not sure anyone who hasn't played the series and is yet interested bying it for right price can know right out the bat the difference between ME1, Me2 and Franchise image, considering it had the word Franchise written over the image.

This isn't something that was only a problem during the recent ME sale but something that I've seen earlier. So far I've considered it as a problem of steam sales when there are tons of ad images etc. that are harder to control.

What do you think what image they would've used if it would've truly been the "whole" franchise for 5 euros.

Originally posted by Pheace #TeamRem:
While I get your point, it didn't say Franchise Pack or anything, it merely said franchise, and showed you which game was highlighted and the price for it.
True that but then the picture wasn't all too clear it is ME2 for anyone who hasn't played the series. I'm all in for allowing showing the lowest price but just want to see them doing it clearly as possible. Then again steam store front page is mostly useless now with wishlist being my active way to find sales.

The problem might lie in the fact that the ad space is way too small to actually state that the franchise is on sale and one individual game is on sale on this particular price.
Last edited by perato; Aug 18, 2016 @ 10:47am
Start_Running Aug 18, 2016 @ 11:09am 
Originally posted by perato:
True that but then the picture wasn't all too clear it is ME2 for anyone who hasn't played the series.
The picture literally said Mass Effect 2. Don't really see how they could have been clearer.

The problem might lie in the fact that the ad space is way too small to actually state that the franchise is on sale and one individual game is on sale on this particular price.

It is perfectly fine for those who read before they click.
Red Shift Aug 18, 2016 @ 11:29am 
The advert said "Mass Effect Franchise 75% off £19.99 £4.99."
The background was simply a cropped picture of Sheperds face and shoulders- something only a fan would instantly recognise as part of the image from ME2.
Maybe you saw something different to the OP, but I'd side with him - a needlessly misleading advert.
Last edited by Red Shift; Aug 18, 2016 @ 11:42am
cinedine Aug 18, 2016 @ 11:35am 
Franchise deals are always "up to" in the picture and don't have prices shown. As now can be seen by Far Cry Franchise or the Capcom publisher sale.
Or am I missing something?
Red Shift Aug 18, 2016 @ 11:38am 
Originally posted by cinedine:
Franchise deals are always "up to" in the picture and don't have prices shown. As now can be seen by Far Cry Franchise or the Capcom publisher sale.
Or am I missing something?

Thats the way it should be, but the ME franchise advert had the ME2 price displayed, not the higher ME bundle price, and thats whats being raised here.
Last edited by Red Shift; Aug 18, 2016 @ 11:39am
Start_Running Aug 18, 2016 @ 1:15pm 
Originally posted by moistly harmless:
Originally posted by cinedine:
Franchise deals are always "up to" in the picture and don't have prices shown. As now can be seen by Far Cry Franchise or the Capcom publisher sale.
Or am I missing something?

Thats the way it should be, but the ME franchise advert had the ME2 price displayed, not the higher ME bundle price, and thats whats being raised here.

:steamfacepalm:
Me thinks you must be the only one who thought the entire bundle was being sold at that proce. COmon sense should have told you that didn't add up.


Originally posted by cinedine:
Franchise deals are always "up to" in the picture and don't have prices shown. As now can be seen by Far Cry Franchise or the Capcom publisher sale.
Or am I missing something?

In this case the MAss effect franchise one was more straightforward than usual. All the ititles and the bundle were 75% off. You can actually still see it I think

Infact:
http://store.steampowered.com/app/17460/

http://store.steampowered.com/sub/18260/

http://store.steampowered.com/app/24980/
Last edited by Start_Running; Aug 18, 2016 @ 1:18pm
Red Shift Aug 18, 2016 @ 1:54pm 
You think whatever you want, everyone knows you'll just change the goalposts to suit yourself anyway.
(Incidently, not sure whats so unbelievable about 2 games for £5 instead of £5.74).

Doesnt matter whats displayed on the individual product pages - the mid-week front page store advert said "Mass Effect Franchise - £5".
They should have just left it at 75% off, with no price, same as every other sale does (such as the Farcry sale). Or they should have advertised ME2 for £5 - not cherry picked these 2 bits and mash them together.
But feel free to carry on believing that anti-consumer practises should be ignored.

Start_Running Aug 18, 2016 @ 2:13pm 
Originally posted by moistly harmless:
You think whatever you want, everyone knows you'll just change the goalposts to suit yourself anyway.
(Incidently, not sure whats so unbelievable about 2 games for £5 instead of £5.74).
Two MAss effect games? Yeah. Sorry. That would have rung alarm bells pretty quickly on most sane folks and who's moving a goal post. While I do admit i was mistaken. there was a rather good reason for that. Clicking on that picture on the store page took you straight to the mass effect 2 store page. So even so much as one click would have removed all question.

Doesnt matter whats displayed on the individual product pages - the mid-week front page store advert said "Mass Effect Franchise - £5".
They should have just left it at 75% off, with no price, same as every other sale does (such as the Farcry sale). Or they should have advertised ME2 for £5 - not cherry picked these 2 bits and mash them together.
But feel free to carry on believing that anti-consumer practises should be ignored.
[/quote]

Anti consumer. You make a rather glaring cognitive error and it's anti-consumer. As said. There was no confusion to anyone who did so much as make one click. IT's more telling that you'd rather believe it was some anti-consumer conspiracy than 'hey, guess I read it wrong.'.

But I suppose those like yourself are hardpressed to admit any error on your own part hmm? Notice, you're kinda the only one here that was confused.
Having to click something only a mere once to get a clarification doesn't mean the original thing was presented correctly.
Start_Running Aug 18, 2016 @ 2:18pm 
Originally posted by Quint the Globular Springtail:
Having to click something only a mere once to get a clarification doesn't mean the original thing was presented correctly.

You be the judge:

https://web.archive.org/web/20160817031008/http://store.steampowered.com/

There was no way someone could make an accidental purchase and as a side not the price is accurate for 2/3rds of the items being sold. Only the bundle deviates from the price. So it is accurate. All items in the franchise were being sold for $5.

A bundle is not a game.
Last edited by Start_Running; Aug 18, 2016 @ 2:21pm
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Date Posted: Aug 18, 2016 @ 6:26am
Posts: 26