New Login Ui Beta Issue

[SethRogensMiniVan]

So I updated steam to check out the new login ui and test out the qr code login now on my desktop app I can't login with the qr or manual logging in and then using a code I just get stuck in an infinite loading screen is there an eta of a fix and is anyone else having an issue with this.

[Nx Machina]

Report feedback to: https://steamcommunity.com/groups/SteamMobileApp.

[SethRogensMiniVan]

Originally posted by Nx Machina:

Report feedback to: https://steamcommunity.com/groups/SteamMobileApp.

It's nothing to do with the mobile app it works fine its to do with the desktop app login.

[Nx Machina]

Originally posted by Astro:

It's nothing to do with the mobile app it works fine its to do with the desktop app login.

You report that the mobile app works BUT there is an issue with the desktop app login and it may be related to the mobile app beta and i base that on the OP you wrote.

Originally posted by Astro:

So I updated steam to check out the new login ui and test out the qr code login now on my desktop app I can't login with the qr or manual logging in and then using a code I just get stuck in an infinite loading screen is there an eta of a fix and is anyone else having an issue with this.

You post that feedback to the link i provided where Valve will see it rather than this forum.

https://steamcommunity.com/groups/SteamMobileApp.

and/or

Beta feedback: https://steamcommunity.com/groups/SteamClientBeta/discussions/

and/or

Bug Reports: https://steamcommunity.com/groups/SteamClientBeta/discussions/0/

[SethRogensMiniVan]

Okay thank you I just reached out to steam support about this issue

[Nx Machina]

Originally posted by Astro:

Okay thank you I just reached out to steam support about this issue

Your welcome.

Did you also switch your desktop to the Steam Client beta version because it is required to use the mobile app beta.

[SethRogensMiniVan]

Originally posted by Nx Machina:

Originally posted by Astro:

Okay thank you I just reached out to steam support about this issue

Your welcome.

Did you also switch your desktop to the Steam Client beta version because it is required to use the mobile app beta.

Yes

[equadub]

I'm having the same issue and support hasn't been able to help me so far. Did you manage to fix it?

[SethRogensMiniVan]

Originally posted by equadub:

I'm having the same issue and support hasn't been able to help me so far. Did you manage to fix it?

Okay so I fixed the issue. So turn off you pc wifi, then login into steam via offline mode then proceed to go to settings and opt opt out of the beta this will return back to normal and you can log back in.

[Scurry]

yes

[Lurazius]

Originally posted by Astro:

So I updated steam to check out the new login ui and test out the qr code login now on my desktop app I can't login with the qr or manual logging in and then using a code I just get stuck in an infinite loading screen is there an eta of a fix and is anyone else having an issue with this.

I have the same problem, i only get stuck in a endless lodaing screen

[Pimpolhão Nervoso™]

Originally posted by 🔸󠁳⁧⁧Lurazius󠁳:

Originally posted by Astro:

So I updated steam to check out the new login ui and test out the qr code login now on my desktop app I can't login with the qr or manual logging in and then using a code I just get stuck in an infinite loading screen is there an eta of a fix and is anyone else having an issue with this.

I have the same problem, i only get stuck in a endless lodaing screen

yeah i had same issue.
i disconnected my pc from internet and forced steam to stop running
then i logged in offline mode and removed the beta in steam the options

if you have any other kind of problems, you better try support to fix it

[SethRogensMiniVan]

Originally posted by Pimpolhão Nervoso™:

Originally posted by 🔸󠁳⁧⁧Lurazius󠁳:

I have the same problem, i only get stuck in a endless lodaing screen

yeah i had same issue.
i disconnected my pc from internet and forced steam to stop running
then i logged in offline mode and removed the beta in steam the options

if you have any other kind of problems, you better try support to fix it

Support was useless for me they just gave me some bogus things to do like updating the launcher into beta which was the issue. But I see this issue popping up more so I hope they have an actual way to support this issue besides what I have provided for the fix.

[Nx Machina]

Originally posted by Astro:

Support was useless for me they just gave me some bogus things to do like updating the launcher into beta which was the issue. But I see this issue popping up more so I hope they have an actual way to support this issue besides what I have provided for the fix.

They gave you the correct information.

Steam Client Beta

>> If you want to try signing into the Steam Client by scanning a QR code with your new mobile app, you'll need to opt in to the Steam Client Beta <<


For it to work you need to update to the beta and once it reboots go to > Steam Settings > Tick Don't save account credentials on this computer > Exit Steam, reboot Stream and you will see the link for the QR code.

You do not need to enter your account name and password.

[wuddih]

yes, it should spin endlessly .. if you dont confirm it on the app.

[SethRogensMiniVan]

Originally posted by Nx Machina:

Originally posted by Astro:

Support was useless for me they just gave me some bogus things to do like updating the launcher into beta which was the issue. But I see this issue popping up more so I hope they have an actual way to support this issue besides what I have provided for the fix.

They gave you the correct information.

Steam Client Beta

>> If you want to try signing into the Steam Client by scanning a QR code with your new mobile app, you'll need to opt in to the Steam Client Beta <<


For it to work you need to update to the beta and once it reboots go to > Steam Settings > Tick Don't save account credentials on this computer > Exit Steam, reboot Stream and you will see the link for the QR code.

You do not need to enter your account name and password.

I did update to the beta that was the issue being in the beta caused the infinite loading screen