Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku
Akkryon 30 sierpnia 2020 o 6:45
After the new update i get a BSOD error every time i launch steam.
Steam worked just fine this morning until i updated it and started getting a BSOD error about a file called "atikmdag.sys". I initially thought it was because of GPU acceleration as other discussions suggested, but i'm running other apps that use GPU acceleration without any problems.
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Wyświetlanie 76-90 z 99 komentarzy
AXD 9 września 2020 o 0:26 
Początkowo opublikowane przez MancSoulja:
Początkowo opublikowane przez AXD:
Absolutely all others software works well. Games, others game markets, browsers and etc. So it's the problem of new steam update!

If it was the problem with the new Steam update, tell me where all the other people are with the same issue?

There's over 100 million people using Steam.
I've seen already more than 4 same topics. SO, I'm not the only one affected. SO it's a steam problem.
Iceira 9 września 2020 o 0:36 
Początkowo opublikowane przez AXD:
Początkowo opublikowane przez MancSoulja:

If it was the problem with the new Steam update, tell me where all the other people are with the same issue?

There's over 100 million people using Steam.
I've seen already more than 4 same topics. SO, I'm not the only one affected. SO it's a steam problem.

"atikmdag.sys" stands for ATI Radeon Kernel Mode Driver Package.
AMD issue, problem is do AMD Driver support outdate OS win 7 or win8,1

is there any win10 user with this problem then talk with AMD Driver support.
Ostatnio edytowany przez: Iceira; 9 września 2020 o 0:38
AXD 9 września 2020 o 1:01 
Początkowo opublikowane przez Iceira:
Początkowo opublikowane przez AXD:
I've seen already more than 4 same topics. SO, I'm not the only one affected. SO it's a steam problem.

"atikmdag.sys" stands for ATI Radeon Kernel Mode Driver Package.
AMD issue, problem is do AMD Driver support outdate OS win 7 or win8,1

is there any win10 user with this problem then talk with AMD Driver support.
AHHHHH. Such stubborn ____ annoy me. Why there're so many of yours?!
Why all you tries to urge people having problem that there's no problem?!
It's not personally you, there're many of yours.

It's not AMD problem!
Mine is with Nvidia and dxgkrnl.sys
Ostatnio edytowany przez: AXD; 9 września 2020 o 1:09
Iceira 9 września 2020 o 1:14 
I'øm sorry but you made a mistake here sure i bet you have BSOD , but you have a diffrent issue with DirectX and Your graphic card drivers. and because you start this so many of you, you just open up for alot of you dont know what you are doing.

and you could be seen as hijack of thread also.

i can be so hard to you No Nvidia user belong here, because this is ATI and thats AMD today.

you mixup 2 diffrent things with same outcome BSOD and they might cause the same but its not same Driver issue, even you should have caught that. but its okay.

dxgkrnl.sys is DirectX, but use custom install at nvidia driver and make cleam install then checkbox is there. and recheck DirectX at MS page alos.
is that dont fix it ( you could have outdate OS or other issue much cant help with anymore win10 is the only support OS at PC left , i cant say then AMD or Nvidia will stop support outdate OS, and im sorry nothing steam or i can do about it. progress is a issue today.

feel free to contact Nvidia support. maybe they can check other thing we other cant see or know about.
Ostatnio edytowany przez: Iceira; 9 września 2020 o 1:22
AXD 9 września 2020 o 1:21 
Początkowo opublikowane przez Iceira:
I'øm sorry but you made a mistake here sure i bet you have BSOD , but you have a diffrent issue with DirectX and Your graphic card drivers. and because you start this so many of you, you just open up for alot of you dont know what you are doing.

and you could be seen as hijack of thread also.

i can be so hard to you No Nvidia user belong here, because this is ATI and thats AMD today.

you mixup 2 diffrent things with same outcome BSOD and they might cause the same but its not same Driver issue, even you should have caught that. but its okay.
The same BSOD error, the same steam build causing the problem, the same behavior of the problem. Don't you think these are connected, huh?
Iceira 9 września 2020 o 1:34 
Początkowo opublikowane przez AXD:
Początkowo opublikowane przez Iceira:
I'øm sorry but you made a mistake here sure i bet you have BSOD , but you have a diffrent issue with DirectX and Your graphic card drivers. and because you start this so many of you, you just open up for alot of you dont know what you are doing.

and you could be seen as hijack of thread also.

i can be so hard to you No Nvidia user belong here, because this is ATI and thats AMD today.

you mixup 2 diffrent things with same outcome BSOD and they might cause the same but its not same Driver issue, even you should have caught that. but its okay.
The same BSOD error, the same steam build causing the problem, the same behavior of the problem. Don't you think these are connected, huh?

NO , its clear to all you have not Read all other issue other user provide with, win7 or win8 might not get support anymore , and thats why it fail to work with steam maybe
even other user post add vulkan to antivirus exception rule, again cant test that dont have win7 8,1 and you are stiall back at Graphic card Driver issue.
and i also be said turn off pre-shadowcache , but thats a problem how will you start steam up to change settings then you get BSOD.

and to my knowledge not 1 win10 user was effect by this, most was 8,1
but again with 1 billion steam user, you will have seen over 1 million complains if many got that problem.

even other steam user point out how many outdate OS left, and yet so few complain. cant say addware or other things can have corrupted some OS, but even you most se , then things go down many will post , and that has not been the case.

contact Nvidia support dont wait for steam to fix it. ( steam cant fix it ) they can change client to turn option off , but i bet that will not happend. ( people are complain over game lag issue so vulkan driver and other tune optimizing things are here to stay. )

i dont talk for steam, they can do whatever they want, i can only adapt to what they do.
Ostatnio edytowany przez: Iceira; 9 września 2020 o 1:36
AXD 9 września 2020 o 2:56 
Początkowo opublikowane przez Iceira:
Początkowo opublikowane przez AXD:
The same BSOD error, the same steam build causing the problem, the same behavior of the problem. Don't you think these are connected, huh?

NO , its clear to all you have not Read all other issue other user provide with, win7 or win8 might not get support anymore , and thats why it fail to work with steam maybe
even other user post add vulkan to antivirus exception rule, again cant test that dont have win7 8,1 and you are stiall back at Graphic card Driver issue.
and i also be said turn off pre-shadowcache , but thats a problem how will you start steam up to change settings then you get BSOD.

and to my knowledge not 1 win10 user was effect by this, most was 8,1
but again with 1 billion steam user, you will have seen over 1 million complains if many got that problem.

even other steam user point out how many outdate OS left, and yet so few complain. cant say addware or other things can have corrupted some OS, but even you most se , then things go down many will post , and that has not been the case.

contact Nvidia support dont wait for steam to fix it. ( steam cant fix it ) they can change client to turn option off , but i bet that will not happend. ( people are complain over game lag issue so vulkan driver and other tune optimizing things are here to stay. )

i dont talk for steam, they can do whatever they want, i can only adapt to what they do.

So all you suggest is just to ignore our problems cause we are 'small' (just in your opinion) part of all steam users? Nice 'solution'. -_-
I hope steam developer team don't thinks like you.

And steam surely CAN fix it. Older versions of steam client works well, as well as ANY other software.
Ostatnio edytowany przez: AXD; 9 września 2020 o 2:59
Black Blade 9 września 2020 o 3:04 
Początkowo opublikowane przez AXD:
So all you suggest is just to ignore our problems cause we are 'small' (just in your opinion) part of all steam users? Nice 'solution'. -_-
I hope steam developer team don't thinks like you.

And steam surely CAN fix it. Older versions of steam client works well, as well as ANY other software.
I am only following this topic half way, but I think he just saying you may be better in your own topic on your issue if the issue here is about windows 8.1 and they fixed it, then you may be better on your own tread that is not the same
It will help to find fixes for your issues without confusing someone from the 8.1 issues, and also help to find more users that have it to find what is shared between all of them that will create the issue

That is at least my understanding
AXD 9 września 2020 o 3:24 
Początkowo opublikowane przez Black Blade:
Początkowo opublikowane przez AXD:
So all you suggest is just to ignore our problems cause we are 'small' (just in your opinion) part of all steam users? Nice 'solution'. -_-
I hope steam developer team don't thinks like you.

And steam surely CAN fix it. Older versions of steam client works well, as well as ANY other software.
I am only following this topic half way, but I think he just saying you may be better in your own topic on your issue if the issue here is about windows 8.1 and they fixed it, then you may be better on your own tread that is not the same
It will help to find fixes for your issues without confusing someone from the 8.1 issues, and also help to find more users that have it to find what is shared between all of them that will create the issue

That is at least my understanding
The issue is the same. If the problem was fixed by giving admin access to vulcan exes that's just temporal solution. The problem should not exist in release build at all. Without any manual fixing.
Or Steam should AT LEAST post somewhere, where every user may found, the instructions how to fix the problem.

Everyone should understand, anything that is bound to a program during installation (these exes are installs / unpacks by steam and are located in its directory) is a part of the program. So if there's any problem with a part of steam client - it's also the problem of steam client itself.

To be clear, I am here to mark the problem is actual and should be fixed by steam client developers in future updates. (cause there's no direct communication / feedback way to developers and steam support sent me to the forum)
Ostatnio edytowany przez: AXD; 9 września 2020 o 3:29
Iceira 9 września 2020 o 3:54 
thats can actual be a problem , we are not support this is user forum.

we dont make drivers and there it ends. and we have already debat this.

if you have Graphic issue contact Brand Card name. let them figure it out.

AMD - Nvidia or Intel. gl with it.
crunchyfrog 9 września 2020 o 17:25 
Początkowo opublikowane przez AXD:
Początkowo opublikowane przez crunchyfrog:

That doesn't demonstrate it's a Valve failute at all, not in the slightest.

As others have said on the many threads over this, it's merely because of not supporting old out of date stuff. That's it.

There is no evidence it's Valve's fault specifically. YOu wold need to do a FAR better job to demonstrate that.
Everything except the updated steam client works well and it's not steam failure? Really? You have a totally strange logic dude.

No, it's simple logic, namely the default position.

IN other words, you CANNOT assume something is the cause until adequately demonstrated. That's ABSOLUTE LOGIC.

If you do so beforehand, you are making a leap of faith.

Ostatnio edytowany przez: crunchyfrog; 9 września 2020 o 17:25
jimbonewhampshire 9 września 2020 o 19:22 
Are you kidding me Steam ? this again is not the first time with updates and errors. vulkandriverquery.exe is now supplying 4 pop-up Windows with this: vulkandriverquery.exe has stopped working, THIS IS NOT a Microsoft Issue, its YOURS ! As of 4 hours ago My FSX was Perfect, now its not. This is NOT right, especially when thousands of dollars are invested, hence TAC-PAC, Aircraft, and a Wide variety of very Expensive Flight Sim Control Systems coupled to Your Flight Sim ! Your kidding me with this update now right ?? Tell me you guys have A fix and SOON !! (beyond angry, along w/300 other pilots in my VA).
The Giving One 9 września 2020 o 19:27 
Początkowo opublikowane przez jimbonewhampshire:
Are you kidding me Steam ? Tell me you guys have A fix and SOON !! (beyond angry, along w/300 other pilots in my VA).

Just in case you did not know, this is a user forum, and regular users are who you see posting here. Valve probably won't even see this.
Kietan 9 września 2020 o 22:07 
Steam Beta update:
Windows
Avoid a crash or GPU reset hitting some Windows 8/8.1 users with certain GPU drivers when Vulkan shader cache tries to query support

Fixed?
AXD 9 września 2020 o 23:14 
Początkowo opublikowane przez The Giving One:
Początkowo opublikowane przez jimbonewhampshire:
Are you kidding me Steam ? Tell me you guys have A fix and SOON !! (beyond angry, along w/300 other pilots in my VA).

Just in case you did not know, this is a user forum, and regular users are who you see posting here. Valve probably won't even see this.
I've tried to contact steam support and they just sent me here, to the forum.
So there's no others ways to inform the steam client developers team except of talking about it, especially on the official forum (HERE).
They definitely will notice it sometime. Moreover, there're many appeals to the support already (which probably are redirected here too), so they will notice it sometime (or maybe already).
Ostatnio edytowany przez: AXD; 9 września 2020 o 23:15
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Wszystkie dyskusje > Fora Steam > Help and Tips > Szczegóły wątku
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