The gift you are trying to purchase is not available in the recipient's region.
my friend from israel cant gift me (US) games even though israel and us store have exactly same price & currency
I remember in announcement from valve employee it said you can gift games to other regions as long as there isnt a too big price difference. In this case, there no price difference, and he is still getting region error, when he tries to send me gift, what is the problem? Help please. Also the games hes trying to gift me are available in my region.



Also admin why did you remove my last post about this? Where is the point of removing posts with lot of swear words if they all get censored anyway? Doesnt make sense to me. hope you wont remove this one aswell because there not even a bit bad language.
Last edited by Customer Care Specialist; Jul 3, 2017 @ 8:28am
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Showing 1-15 of 19 comments
999999999 Jul 3, 2017 @ 8:27am 
What game? What is the price in the Steam store in Israel?

This post...?
http://steamcommunity.com/discussions/forum/1/2592234299569348394/#c2592234299569376031
Last edited by 999999999; Jul 3, 2017 @ 8:28am
Originally posted by 999999999:
What game? What is the price in the Steam store in Israel?l

its a ton of games, like 16-17 games i think. but we also tried only 1 game alone which was h1z1, in us 9.99USD, in Israel aswell 9.99USD exact same prices for all games. Isarel steam store also uses us dollars.
Last edited by Customer Care Specialist; Jul 3, 2017 @ 8:31am
Originally posted by 999999999:
What game? What is the price in the Steam store in Israel?

This post...?
http://steamcommunity.com/discussions/forum/1/2592234299569348394/#c2592234299569376031

no, this doesnt have anything to do with this :P my post that was removed was about the exact same gifting thing just it was basically a rant, with a bunch of swear words etc, which i still dont think deserved to be removed.
999999999 Jul 3, 2017 @ 8:34am 
Israel Steam store = 9.99 USD converted to Shekels is 2.85

US Steam store = 9.99 USD converted to Shekels is 35.02

The price difference is way above the 10% difference limit.
wuddih Jul 3, 2017 @ 8:56am 
Originally posted by 999999999:
Israel Steam store = 9.99 USD converted to Shekels is 2.85

US Steam store = 9.99 USD converted to Shekels is 35.02

The price difference is way above the 10% difference limit.
10 usd are 10 usd, no matter with what other currency you pay it.

OP, sure the friend is in israel?
Originally posted by wuddih:
Originally posted by 999999999:
Israel Steam store = 9.99 USD converted to Shekels is 2.85

US Steam store = 9.99 USD converted to Shekels is 35.02

The price difference is way above the 10% difference limit.
10 usd are 10 usd, no matter with what other currency you pay it.

OP, sure the friend is in israel?

yes he is, and hes using israel (usd) steam store, he even showed me on skype. But i think 999999 is right because it worked perfectly on an account from philippines region which is a whole bunch cheaper than us. If it was you and i thought that 10$ is 10$ across stores, then US should have worked.

sorry if im confusing
wuddih Jul 3, 2017 @ 9:50am 
Originally posted by evasiuM:
it worked perfectly on an account from philippines
which should not have worked at all.

"Israel Steam store = 9.99 USD converted to Shekels is 2.85"
that alone makes no sense. that is just the inability to convert currencies.
the only way to get the number "2.85" is a 9.99 shekel to usd conversion and that is illogical. israel pays in usd, not in shekel.

what is your current steam store country and were are you really?
qqqqall Sep 16, 2017 @ 10:53am 
I understand why they wanted to do it, they want to stop people making money where they need to adjust game prices for the people of each region to be able to afford it.

I don't mind about the money, what I do mind is when my little brothers birthday comes around and I want to buy a game for us to play I can't. I also live in Israel and my little brother is back home in Australia.

I mean if it's such a big difference at least give me the option to pay the difference!

:steamfacepalm:Guess we'll just have to stick to the hundreds of games we bought before this mess... :(
Ogami Sep 16, 2017 @ 11:10am 
Originally posted by qqqqall:
I understand why they wanted to do it, they want to stop people making money where they need to adjust game prices for the people of each region to be able to afford it.

I don't mind about the money, what I do mind is when my little brothers birthday comes around and I want to buy a game for us to play I can't. I also live in Israel and my little brother is back home in Australia.

I mean if it's such a big difference at least give me the option to pay the difference!

:steamfacepalm:Guess we'll just have to stick to the hundreds of games we bought before this mess... :(


Just buy your little brother a Steam Wallet card. Those can be used worldwide. The amount of money on the card gets automatically converted into the currency of the country its used in.
So for example if you use an US bought 20 dollar Steam Wallet Card in Russia it will convert it to roughly 1400 ruble.
That way your brother can just buy the games himself to play with you.
Its not as nice as sending the game itself as a gift but it gets the job done.
Last edited by Ogami; Sep 16, 2017 @ 11:10am
qqqqall Sep 17, 2017 @ 12:52pm 
Hmmm you mean if i bought a gift card here and sent him the code he can use it, or do I need to buy one from his region?
Ogami Sep 17, 2017 @ 12:55pm 
Originally posted by qqqqall:
Hmmm you mean if i bought a gift card here and sent him the code he can use it, or do I need to buy one from his region?

You can buy one in your region and just give him the code on it. They can be used worldwide.
ScraggyShack Aug 26, 2021 @ 5:59pm 
I'm in the UK, but my friend she lives in Puerto Rico, and I wanna gift her Aliens Fireteam. But whenever I do, it gives me "The gift you are trying to purchase is not available in the recipient's region." And I don't know why it says that, when I've been able to gift her games before, just not this one, and it sucks.
rawWwRrr Aug 26, 2021 @ 8:05pm 
Originally posted by ScraggyShack:
I'm in the UK, but my friend she lives in Puerto Rico, and I wanna gift her Aliens Fireteam. But whenever I do, it gives me "The gift you are trying to purchase is not available in the recipient's region." And I don't know why it says that, when I've been able to gift her games before, just not this one, and it sucks.
There are at least two distinct regional versions of Aliens Fireteam Elite. I would describe it as an Americas region and a ROTW region. Since you are in the UK, you cannot gift your UK (ROTW) version to a recipient in the Americas. Cross region trading and gifting is disabled for this game.

Americas region package: https://steamdb.info/sub/592254/info/

ROTW region package: https://steamdb.info/sub/592250/info/

For whatever reason, the publisher/developer set up sales restrictions this way. Probably for better price controls.
Last edited by rawWwRrr; Aug 26, 2021 @ 8:08pm
ScraggyShack Aug 26, 2021 @ 11:38pm 
That is

The most Stupidest thing.

I have ever read, and I'd read a few articles from Kotaku, that were nearly as stupid as this.

They need to fix this, cause this is just really pathetic, and I have friends I wanna play this game with, but they can't cause of this BS restriction.
crunchyfrog Aug 27, 2021 @ 12:27am 
Originally posted by ScraggyShack:
That is

The most Stupidest thing.

I have ever read, and I'd read a few articles from Kotaku, that were nearly as stupid as this.

They need to fix this, cause this is just really pathetic, and I have friends I wanna play this game with, but they can't cause of this BS restriction.

You misunderstand then. It ain't a Valve problem so THEY CANNOT fix this.

It's down to the rights owners - the publishers (and devs possibly). Only they can do stuff with things they own, not Valve. Their hands are tied.

And though it might be stupid, do note this has existed for decades.
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Date Posted: Jul 3, 2017 @ 8:21am
Posts: 19