Remove "You have an account alert" message

[Evil Ninetales]

So long story short I was permanently banned from steam community forums for "spam". ( Which I didn't do )

The ban was wrongfully given to me and was overturned. However I cannot get rid of the horrible big red notification on my steam app.

Every time I click the tick box "I have read this message" and click close window it doesn't remove the message.

[Phantom]

Try doing that via your web browser instead of the client or vice versa.

[Evil Ninetales]

Tried that. No dice unfortunately.

It's not something I want to bother steam support with. I imagine they have enough tickets to go through.

It's just like a rain cloud over my head. It's annoying. Especially as the alert was not actually meant for me in the first place.

[mimizukari]

The message stays until the ban expires.

[J4MESOX4D]

Originally posted by Kurumi Tokisaki:

The message stays until the ban expires.

Try reading the OP's post again.

[Evil Ninetales]

Originally posted by Kurumi Tokisaki:

The message stays until the ban expires.

The ban was overturned -.-

[wuddih]

clear Steams browser cache and/or restart Steam.

[mimizukari]

Originally posted by J4MESOX4D:

Originally posted by Kurumi Tokisaki:

The message stays until the ban expires.

Try reading the OP's post again.

in that case it's something they'd need to contact support for if it still exists as an account alert in the green messages.

[Evil Ninetales]

Originally posted by Kurumi Tokisaki:

if it still exists as an account alert in the green messages.

It doesn't show up in the green messages it shows up next to the announcements button.

EDIT : https://steamuserimages-a.akamaihd.net/ugc/789737935213391407/A0D37422DF2D0213D91A200FA648FBE544329E05/

This is a picture of it I found in google images.

EDIT 2 : My account wasn't flagged for fraud like the image I linked but I found it to show the big red alert button on the top of the steam app.

[Spawn of Totoro]

Originally posted by Evil Ninetales:

Originally posted by Kurumi Tokisaki:

The message stays until the ban expires.

The ban was overturned -.-

The ban was accidental, by the looks of it. Tends to happen when banning thousands of accounts at a time.

Don't post in the ♥♥♥♥♥♥♥♥♥ spam threads or you may get hit in the ban wave for it.

If the message is not going away, wait 24 hours. If it is still there, then contact support.

[Evil Ninetales]

Originally posted by Spawn of Totoro:

Originally posted by Evil Ninetales:

The ban was overturned -.-

The ban was accidental.

Don't post in the ♥♥♥♥♥♥♥♥♥ spam threads or you may get hit in the ban wave for it.

If the message is not going away, wait 24 hours. If it is still there, then contact support.

I know it was accidental. That's why I said "It was overturned".

I know now for future not to comment.

I only did it because I know there will always be the clueless individuals that will look in these threads and believe it's real.

Either way. I'll give it another 24 hours to see if it disappears.

If not I'll leave a message with steam support.

Unsubscribing from this thread now. thank you for the replies everyone.

[DINAMO BUCURESTI]

Same.

[harvey305]

I am having the same problem with the ea play you have an account alert. How can i permanently remove it? When i log in to steam, it logins fine, but then it goes to a a screen saying the account alert. How do I stop that from happening?

[my new friend]

Originally posted by harvey305:

I am having the same problem with the ea play you have an account alert. How can i permanently remove it? When i log in to steam, it logins fine, but then it goes to a a screen saying the account alert. How do I stop that from happening?

Contact support since this is not the same type of situation.

[ReBoot your mind]

Originally posted by Spawn of Totoro:

Originally posted by Evil Ninetales:

The ban was overturned -.-

The ban was accidental, by the looks of it. Tends to happen when banning thousands of accounts at a time.

Don't post in the ♥♥♥♥♥♥♥♥♥ spam threads or you may get hit in the ban wave for it.

If the message is not going away, wait 24 hours. If it is still there, then contact support.

Please forgive me for bugging a mod directly,

any chance for getting my primary account (/id/reboot) unbanned just as friction-free? Looks like It ran into the same trap & I've contacted the support, but have no idea what will happen next.

[J4MESOX4D]

Originally posted by ReBoot your mind:

Originally posted by Spawn of Totoro:

The ban was accidental, by the looks of it. Tends to happen when banning thousands of accounts at a time.

Don't post in the ♥♥♥♥♥♥♥♥♥ spam threads or you may get hit in the ban wave for it.

If the message is not going away, wait 24 hours. If it is still there, then contact support.

Please forgive me for bugging a mod directly,

any chance for getting my primary account (/id/reboot) unbanned just as friction-free? Looks like It ran into the same trap & I've contacted the support, but have no idea what will happen next.

Moderators moderate forums and that's it. Account issues have to be dealt with by Support only.