Instale o Steam
iniciar sessão
|
idioma
简体中文 (Chinês simplificado)
繁體中文 (Chinês tradicional)
日本語 (Japonês)
한국어 (Coreano)
ไทย (Tailandês)
Български (Búlgaro)
Čeština (Tcheco)
Dansk (Dinamarquês)
Deutsch (Alemão)
English (Inglês)
Español-España (Espanhol — Espanha)
Español-Latinoamérica (Espanhol — América Latina)
Ελληνικά (Grego)
Français (Francês)
Italiano (Italiano)
Bahasa Indonesia (Indonésio)
Magyar (Húngaro)
Nederlands (Holandês)
Norsk (Norueguês)
Polski (Polonês)
Português (Portugal)
Română (Romeno)
Русский (Russo)
Suomi (Finlandês)
Svenska (Sueco)
Türkçe (Turco)
Tiếng Việt (Vietnamita)
Українська (Ucraniano)
Relatar um problema com a tradução
provide all the info you can. if you don't have enough info to prove ownership such as CD keys, then you may be unable to recover it.
it makes total sense that we need to hold on to these keys until we either pass away or we stop using steam.
You did NOT purchase or 'inherit' them or get them 'from a friend' in ANY WAY, right?
Put yourself in Valve's situation.
Someone comes to them and says "hey, I've got this old account and I can't access it, I want to get it back". What do you suppose you would ask?
If your answer is "how can I prove that you're the original owner", good.
Now think about all the data that Valve may have on this account - what could they use to verify with you that ONLY the original opwner would know?
You couldn't use any of the live data such as naming games and so on, as that's easily available.
You are ONLY left with personal information from some time ago when you created it. It's unfortunate but there's no other way.Think about it.
That doesn't disprove the "makes sense" thing in any way.
It just makes it unfortunate consequence.
Also, you can't easily compare the two, as Steam back then was NEVER meant to be a store for others' games. It was meant as a delivery device for Valve's own stuff, a vision with pretty narrow scope.
They couldn't possibly have planned for the accounts becoming as large and desirable as they are nor the breadth of stuff they sell, and the features offred.
The bottom line remainsif you were in their shoes how would YOU go about making sure the person claiming to own the account is legit? You can't use current details as that's something a scammer would know or readily find out with just a modicum of searching.
You need to go quite a ways back, and what other private info could they accept other than old credit card data used, or CD keys?
It's all very well moaning about this, but they have to make a judgement based on SOMETHING evidential.
Now you know why.