Just bought Doom Eternal Steam code from GameStop but it doesn't work!

[Blackmage]

Can I talk with someone who works with Steam please?
I've tried the code several times in different ways, and it won't activate.
The "support" is of no help.

[mimizukari]

you activate on Bethesda.net not Steam. Buy on Steam if you want from Steam.

[Blackmage]

Originally posted by Kurumi Tokisaki:

you activate on Bethesda.net not Steam. Buy on Steam if you want from Steam.

I told them I'd buy the Steam code, not the Bethesda one. Even the receipt says "Steam Code"

[mimizukari]

Originally posted by BlackMage:

Originally posted by Kurumi Tokisaki:

you activate on Bethesda.net not Steam. Buy on Steam if you want from Steam.

I told them I'd buy the Steam code, not the Bethesda one. Even the receipt says "Steam Code"

Games are sold for the platform that they originate on... There is no "Steam Code" unless if you buy off of Steam, all retailers have Bethesda.net codes. Customer service messed up with you on GameStop.

[Spawn of Totoro]

In their question section (on GameStop), it seems the code from GameStop is for the Bethesda Launcher and not Steam.

All versions sold by a 3rd party will be a Bethesda Launcher code.

This means you can only get the Steam version by purchasing the game on Steam.

[wuddih]

even if it was a Steam code, Steam can not support you. retail keys are none of their issue they can do anything with.

the only thing Steam has to do with retail keys is to generate them for the publisher/developer on their request, for free. what they do with those keys after wards is not controlled by Steam, at all.

[mimizukari]

Originally posted by wuddih:

even if it was a Steam code, Steam can not support you. retail keys are none of their issue they can do anything with.

the only thing Steam has to do with retail keys is to generate them for the publisher/developer on their request, for free. what they do with those keys after wards is not controlled by Steam, at all.

But it's important to note it's NOT a Steam key, and that OP should go to bethesda.net , download the launcher, and redeem the code there.

And EVEN IF YOU bought it on Steam, you'd still be using Bethesda.net 's launcher, so just know that there's no getting out of using that DRM (as you can see on store page). (see below)

[rawWwRrr]

Originally posted by Kurumi Tokisaki:

And EVEN IF YOU bought it on Steam, you'd still be using Bethesda.net 's launcher, so just know that there's no getting out of using that DRM (as you can see on store page).

Beth.net launcher not needed, only a beth.net account is required.

[mimizukari]

Originally posted by rawWwRrr:

Originally posted by Kurumi Tokisaki:

And EVEN IF YOU bought it on Steam, you'd still be using Bethesda.net 's launcher, so just know that there's no getting out of using that DRM (as you can see on store page).

Beth.net launcher not needed, only a beth.net account is required.

I'm guessing it launches the same way like Fallout 76 does if you don't launch it thru Beth launcher then and just has you log in every time, still, the root of OPs problem is they 100% got a bethesda.net code

[rawWwRrr]

Originally posted by Kurumi Tokisaki:

Originally posted by rawWwRrr:

Beth.net launcher not needed, only a beth.net account is required.

I'm guessing it launches the same way like Fallout 76 does if you don't launch it thru Beth launcher then and just has you log in every time, still, the root of OPs problem is they 100% got a bethesda.net code

Correct, but there is a lot of controversy with the assumption that it requires the installation of the beth.net launcher, so just clarifying that your statement was inaccurate.

[Yakumo]

I'm sorry but you were miss sold that item, they do not have Steam codes to sell. As the receipt says Steam then you should have an easy time of returning the item as that proves you were miss sold it, and then you would be able to buy a digital copy on Steam itself.

This would appear to be a case of the teller being misinformed about the exact nature of the item, as there have been several games in the past where the retail boxes contained Steam codes so they may just assume PC and Steam are the same thing.