Nexxarian Feb 9, 2018 @ 4:39pm
Downloading games is extremely slow?
My internet speed is ~58 Mbps. When I download games on Steam, the downloading keeps starting and stopping and rarely ever reaches a download speed of over 100 kb/s. Sometimes iti will have a short burst of downloading 6 mb/s, but then drop considerably. Something is wrong, because it should not be that slow, and I don't know how to fix it.

Also, trying to switch the download queue or pausing a download will cause the thing currently downloading to say "pausing" for a very long time before it finally stops. Usually Steam then crashes and I have to restart it.

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Showing 1-15 of 37 comments
wuddih Feb 9, 2018 @ 4:44pm 
interfering anti-virus or overloaded hdd.
Nexxarian Feb 9, 2018 @ 4:52pm 
Originally posted by wuddih:
interfering anti-virus or overloaded hdd.

Would 439GB out of 930GB be "overloaded?" Because that's just a bit over half.
Ratsak Feb 9, 2018 @ 4:55pm 
Originally posted by Nexxarian:
Originally posted by wuddih:
interfering anti-virus or overloaded hdd.

Would 439GB out of 930GB be "overloaded?" Because that's just a bit over half.
Wuddih probably means to check the usage of the drive not the capacity.
Nexxarian Feb 9, 2018 @ 5:56pm 
I also checked my antivirus, it shouldn't be messing with the download speed. Most of the time my download speed just sits at 0 kb/s. Drive usage is fine, I'm not doing anything else on my computer other than downloading the game.
The Giving One Feb 9, 2018 @ 6:47pm 
Originally posted by Nexxarian:
I also checked my antivirus, it shouldn't be messing with the download speed.
Waht does this mean, please ?

Even if disabled, there can be other processes associated with that antivirus that still run in the background.

And that is not the only program that can intefrre with Steam downloads either.

Originally posted by fauxtronic:
Use ethernet instead of wifi.
This....

Never troubleshoot Steam downloads using a wireless connection or hardware.

Bypass it with ethernet.

https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

When changing regions, you have to try many also, not just one or two.

Change Download Region

The Steam content system is divided into geographical regions. The Steam client automatically detects its current region and uses content servers located in that region for best performance. Sometimes, servers in a specific region may be slow, overloaded or have a hardware failure causing download issues. It is advisable to temporarily switch to a different download region to use another set of content servers.

Steam -> Settings -> Downloads -> Download Region. You may need to test several regions other than your own.
Nexxarian Feb 9, 2018 @ 7:01pm 
Originally posted by The Giving One:
Originally posted by Nexxarian:
I also checked my antivirus, it shouldn't be messing with the download speed.
Waht does this mean, please ?

Even if disabled, there can be other processes associated with that antivirus that still run in the background.

And that is not the only program that can intefrre with Steam downloads either.

Originally posted by fauxtronic:
Use ethernet instead of wifi.
This....

Never troubleshoot Steam downloads using a wireless connection or hardware.

Bypass it with ethernet.

https://support.steampowered.com/kb_article.php?ref=2274-IFLV-5334

https://support.steampowered.com/kb_article.php?ref=1456-EUDN-2493

When changing regions, you have to try many also, not just one or two.

Change Download Region

The Steam content system is divided into geographical regions. The Steam client automatically detects its current region and uses content servers located in that region for best performance. Sometimes, servers in a specific region may be slow, overloaded or have a hardware failure causing download issues. It is advisable to temporarily switch to a different download region to use another set of content servers.

Steam -> Settings -> Downloads -> Download Region. You may need to test several regions other than your own.

So here's the thing... I'm not at my house. I'm at a relative's house. I'm downloading things here because my house has satellite internet and downloading things eats through the 50GB of data they allow us for one month, not to mention our internet speed there while it is ~30 Mbps, when you run out of data they throttle you to 1 Mbps. My relatives don't have an ethernet cord I can use to plug into my laptop.

And what I meant by the antivirus thing, sometimes antivirus can interfere with download speeds on Steam. That should not be happening on my laptop. But for some reason my download speed will constantly sit at 0 bytes/second and then download in short bursts of low speed downloading.
Ratsak Feb 9, 2018 @ 7:05pm 
Have you tried checking for system updates or restarting hardware?
Nexxarian Feb 9, 2018 @ 7:13pm 
Originally posted by Alkose:
Have you tried checking for system updates or restarting hardware?

I've done both. Still nothing working.
Hannibal Feb 9, 2018 @ 7:29pm 
Armenian? My best friends are. Always told me the tell tale signs are the last 4 letters in the last name.
The Giving One Feb 9, 2018 @ 7:34pm 
Originally posted by Nexxarian:
And what I meant by the antivirus thing, sometimes antivirus can interfere with download speeds on Steam. That should not be happening on my laptop. But for some reason my download speed will constantly sit at 0 bytes/second and then download in short bursts of low speed downloading.
I more specifically meant that what do you mean by "should not be" ?

Did you disable it ?

Uninstall it ?

Set exceptions for Steam and games in it for real time scanning ?

What do you mean by "it should not be a problem" ?

EDIT..Your reply does not address everything I posted, please.
Last edited by The Giving One; Feb 9, 2018 @ 7:34pm
Smoky Feb 10, 2018 @ 4:12am 
I have download issues too man.
My region is Greece. But Netbalancer keeps connecting me and downloading from USA IPs. Which is weird. Max speed i get is 2.2-2.3 mb/s. My actually network speed is 22mbps. If i block US country in Netbalancer it automatically redirects me to Germany/Greece servers and my download speed goes up to 2.7-2.7mb/s. Maybe a Steam issue?
This issue only happens when downloading from Steam :) Uplay reaches a 2.7-2.8mb/s constantly.
Last edited by Smoky; Feb 10, 2018 @ 4:14am
Ratsak Feb 10, 2018 @ 4:17am 
Originally posted by Razielhell:
I have download issues too man.
My region is Greece. But Netbalancer keeps connecting me and downloading from USA IPs. Which is weird. Max speed i get is 2.2-2.3 mb/s. My actually network speed is 22mbps. If i block US country in Netbalancer it automatically redirects me to Germany/Greece servers and my download speed goes up to 2.7-2.7mb/s. Maybe a Steam issue?
Remember that Steam downloads in megabytes, whereas internet speed is measured in megabits. Also, have you tired changing download regions. If you want, there is a guide on my profile explaining the issue more.
214wqeqw Feb 10, 2018 @ 4:19am 
Дисконект, меджу нами окианы дисканэкт
Smoky Feb 10, 2018 @ 4:25am 
Originally posted by Alkose:
Originally posted by Razielhell:
I have download issues too man.
My region is Greece. But Netbalancer keeps connecting me and downloading from USA IPs. Which is weird. Max speed i get is 2.2-2.3 mb/s. My actually network speed is 22mbps. If i block US country in Netbalancer it automatically redirects me to Germany/Greece servers and my download speed goes up to 2.7-2.7mb/s. Maybe a Steam issue?
Remember that Steam downloads in megabytes, whereas internet speed is measured in megabits. Also, have you tired changing download regions. If you want, there is a guide on my profile explaining the issue more.
Yes i tried all nearby regions. Italy/Romania/Turkey. Nothing. Still downloading at 2.2-2.3 mb/s. Sometimes it peaks for a minute or so at 2.4mb/s but that's it. It stays at 2.1-2.2mb/s. Yes i know. Please read again what i wrote about blocking US Country in Netbalancer. I can provide screenshots too if needed. This is only happening with Steam. In Uplay and Origin i can download with 2.7-2.8mb/s normally which equals to my speed. 22-23mbps.
The Giving One Feb 10, 2018 @ 4:32am 
Originally posted by Razielhell:
Yes i tried all nearby regions. Italy/Romania/Turkey. Nothing.
Try some very far away also. Very far away.

See, just becasue those regions are closer, does not mean they are not having issues.

And some of the logic of that is, if those closer regions are saturated with loads of people downloading right now, then trying ones farther away gets you out of the same time zone, where people may not be downloading and saturating the bandwidth at the same time you are.

I have seen cases, and have proof, where all of them had to be tried to get all the data in that download. Try more regions, and try some far, far away please.
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Date Posted: Feb 9, 2018 @ 4:39pm
Posts: 37