Yokohama Aug 24, 2017 @ 7:32am
How to get a refund to my bank account?
I recently purchased a game by steam wallet money.The game is not working,so I want to get a refund,but not to my steam wallet but to my bank account.

PS- I did requested a refund but it was to the steam wallet,so I cancelled it,don't know how to change the refund medium.

Thank you.
Last edited by Yokohama; Aug 24, 2017 @ 7:32am
< >
Showing 1-7 of 7 comments
Mu$tAnG Aug 24, 2017 @ 7:35am 
I'm not sure if you can do such a thing since Valve would think of it as a way for you to continously put money into your bank account by selling items on the market.
Cassidy Aug 24, 2017 @ 7:35am 
https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

If you look at this image:
https://support.steampowered.com/images/faq/refunds/5Refund_requestForm.png

It shows the dropdown menu option to choose where to send the refund to, right under the date of purchase and the game.
Yokohama Aug 24, 2017 @ 7:38am 
Originally posted by RAiDEN:
https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966

If you look at this image:
https://support.steampowered.com/images/faq/refunds/5Refund_requestForm.png

It shows the dropdown menu option to choose where to send the refund to, right under the date of purchase and the game.
Not showing any drop box when I am doing the refund process. It's like, it won't let you change it.
wuddih Aug 24, 2017 @ 7:39am 
you cannot refund something to an external payment method that you paid with your wallet.

Steam is not a bank.
Last edited by wuddih; Aug 24, 2017 @ 7:39am
The Giving One Aug 24, 2017 @ 7:40am 
You have two options. The original payment method that was used, or the Steam wallet.

http://store.steampowered.com/steam_refunds/

You will receive the refund in Steam Wallet funds or through the same payment method you used to make the purchase. If, for any reason, Steam is unable to issue a refund via your initial payment method, your Steam Wallet will be credited the full amount. (Some payment methods available through Steam in your country may not support refunding a purchase back to the original payment method.
Last edited by The Giving One; Aug 24, 2017 @ 7:40am
Cassidy Aug 24, 2017 @ 7:41am 
If you bought the game using Steam Wallet, then it won't allow you to refund to bank account. I think it also depends on your region, but I am not sure.
The Giving One Aug 24, 2017 @ 7:42am 
Originally posted by RAiDEN:
If you bought the game using Steam Wallet, then it won't allow you to refund to bank account. I think it also depends on your region, but I am not sure.
Yes, concerning the payment method used, you are right.

http://store.steampowered.com/steam_refunds_methods
< >
Showing 1-7 of 7 comments
Per page: 1530 50

Date Posted: Aug 24, 2017 @ 7:32am
Posts: 7