Silent Storm

[(Hooligan)]

I contacted steam about this is anyone else having this problem I purchased this game and everytime I try to download it it throws up a virus warning is there any way to fix this I don't know if anybody knows I've repeatedly contacted steam about this they will not help me they just tell me they won't refund it and I don't want a refund I want the virus to be cleaned off the program that I bought any suggestions from anyone

[Spawn of Totoro]

False positive. There is no virus.

You can typicaly add the filte to the filter of you AV program. Also contacting them and sending them the file will allow them to confirm it and fix their AV software.

[Cathulhu]

Add the game to the whitelist of your antivirus program, whatever it is that produces this false positive.

[(Hooligan)]

Forgive me for my lack of knowledge I've only been gaming on the computer for a little over two and a half months now I'm not sure how to send them the file to fix it do you know how I can do this I'm sorry again for my ignorance

[(Hooligan)]

So I should allow it to go through because I always hit the cancel button to stop it

[Spawn of Totoro]

Originally posted by r.pasheek:

Forgive me for my lack of knowledge I've only been gaming on the computer for a little over two and a half months now I'm not sure how to send them the file to fix it do you know how I can do this I'm sorry again for my ignorance

You will have to ask that in the forums of your AV program. It is diffrent for every program and company.

Originally posted by r.pasheek:

So I should allow it to go through because I always hit the cancel button to stop it

Correct. It is a false positive. AV programs use an algorithm to detect a possible virus. Sometimes these are wrong and they flag good files.

[(Hooligan)]

Ok cool thank you for all the help

[wuddih]

http://store.steampowered.com/app/254960/Silent_Storm_Gold_Edition/

this game?
that is safe, it is just very old and may contain parts that are on some detections lists because other malicious software uses those parts or the heuristics of your AV detect abnormal behavior, which is quite normal for such old stuff.

i would recommend you to change your AV but since you are new to PC, everything is better then nothing.

[Spawn of Totoro]

Originally posted by wuddih:

i would recommend you to change your AV but since you are new to PC, everything is better then nothing.

I wouldn't change AV due to a false positive. Every AV gets them now and then.

[(Hooligan)]

you guys are awesome. i really do appreciate you guys (steam community) is the best group of people... PLEASE DON'T CHANGE. your all perfect the way you are