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Sopp May 23, 2013 @ 12:55pm
STEAM Thinks I'm on a new computer each time I log on; doesn't recognize my installation-locations.
I'm having some fairly big-arse problems with STEAM, right now.

Every time I log on to STEAM, the program believes I'm trying to access it from a new computer each time, making me go through that infuriatingly obnoxious process of having to paste a sequence of letters sent to my E-mail account before it will allow me access. Each time, "Steam Guard" informs me that it has added my machine to its list of acceptable computers, and that this won't happen again. This is untrue. I re-start STEAM ten seconds later, and the same ♥♥♥♥♥♥♥♥ thing happens again.

More seriously, STEAM seems to have forgotten about the existence of other installation-locations than the one itself is installed on. This means that I am currently not allowed to play any games installed into any other hard-drive. Most games that I have are installed into other hard-drives, so this is kind of a big ♥♥♥♥♥♥♥♥ problem. When I try to re-download those games, I get an error message telling me that said hard-drives are full, which is - of course - incorrect.

Please fix this - I've just lost access to 70% of my games, so I think I have the right to be a bit miffed.
Last edited by Sopp; May 23, 2013 @ 12:56pm
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Showing 1-12 of 12 comments
Satoru May 23, 2013 @ 1:14pm 
1) Try starting steam as an administrator
2) Check that you do not have a cookie cleaner that is aggressively deleting cookies as that's the primary culprit
3) Ensure that you have 'do not save credentials' UNCHECKED in steam-settings

For games that have files, check that your game library settings are ok within the client first. Then intsall the game, and that should re-verify the game data from your local files.
Varcarus™ May 23, 2013 @ 1:27pm 
Could also be down to IP changes with your network.
Sopp May 23, 2013 @ 2:55pm 
1) Try starting steam as an administrator

Didn't work.

2) Check that you do not have a cookie cleaner that is aggressively deleting cookies as that's the primary culprit

Tried starting STEAM with my AVG antivirus disabled. Didn't work.

3) Ensure that you have 'do not save credentials' UNCHECKED in steam-settings

Didn't work.

For games that have files, check that your game library settings are ok within the client first.

What does that mean?

Then intsall the game, and that should re-verify the game data from your local files.

Like I stated earlier, STEAM does not allow me to install anything onto said hard-drives. First, it wants me to create a new STEAM-library on that disk, not being aware that I obviously already have one. It then tells me I do not have enough disk space to run said games, which is complete bull.

Could also be down to IP changes with your network.

Like stated earlier, this happens every time I restart STEAM. Unless the "IP-changes with my network" occurs every five seconds, (and this somehow makes STEAM think my hard-drives are full.), I find that unlikely.
Last edited by Sopp; May 23, 2013 @ 3:50pm
solace Jun 7, 2013 @ 5:34pm 
I have the same problem, but STEAM won't send me a ♥♥♥♥♥♥♥ e-mail. It just won't let me login through the actual "Steam" launcher.
Hidden Name Jun 7, 2013 @ 5:36pm 
Originally posted by Samwise Gamgee #PipeWeedPlz:
I have the same problem, but STEAM won't send me a ♥♥♥♥♥♥♥ e-mail. It just won't let me login through the actual "Steam" launcher.
Same problem
solace Jun 7, 2013 @ 7:01pm 
Originally posted by LyK vas ni sval , IDITE NAXUI:
Originally posted by Samwise Gamgee #PipeWeedPlz:
I have the same problem, but STEAM won't send me a ♥♥♥♥♥♥♥ e-mail. It just won't let me login through the actual "Steam" launcher.
Same problem
Steam was fine with no steam guard, hackers were nice and lazy.
Stellaris May 12, 2015 @ 8:30pm 
damn thing barred me from trading. sucks alot.
wuddih May 12, 2015 @ 8:32pm 
Originally posted by davidling77:
damn thing barred me from trading. sucks alot.
useless necro.
The Giving One May 12, 2015 @ 8:33pm 
Yep...nice necro davidling77. Just about 2 years.
Last edited by The Giving One; May 12, 2015 @ 8:35pm
Smokey.Pokey May 22, 2015 @ 9:41pm 
its says this for me on the market even though i am using my same device and You are logging into The Market from a device that has not been protected by Steam Guard for 7 days and my steam guard has been protected since 2014-11-29 i need some help and oh btw i resolved my mac which basiclly restarts my laptop to the day when i first got it out the box and i am not sure if that has anything to do with it but seems suspicious
Smokey.Pokey May 22, 2015 @ 9:42pm 
well maybe my thing is a different problem but anyone out there who can help at least
HLCinSC May 22, 2015 @ 10:12pm 
Originally posted by JayisÅgø∂:
well maybe my thing is a different problem but anyone out there who can help at least
https://support.steampowered.com/kb_article.php?ref=1047-edfm-2932
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Date Posted: May 23, 2013 @ 12:55pm
Posts: 12