BSoD Crashes with no hardware issues

[icedlemonade]

I have a watercooled CPU with adequate cooling for my GPU as well. All of the temps are fine, I've been monitoring them while running the game. The game blue screens my pc randomly, no other games do this. I'm running an RTX 2080, performed clean installs with my graphics card drivers and windows is completely up to date. Is this a known issue with RTX cards or is there anything I can do?

[AsianGirlLover]

Damn, man, that’s such an annoying issue. I used to have similar issues when I used AMD CPUs back in the day.

I think your GPU is fine and it’s a CPU-related issue.

[icedlemonade]

I've gone through the BSOD details, and I've stress tested my CPU/GPU extensively. I am 100% confident its not hardware related. It only happens with this game.

[TheZeisonSha]

Hi there!

What was/is the BSoD message you get? DRIVER_IRQL_NOT_LESS_OR_EQUAL? CPU or GPU overclocked?

[icedlemonade]

Hello,

I'm getting the WHEA_UNCORRECTABLE_ERROR. Neither are overclocked, running an i9 9700k. RAM is fine, I've run windows built in mem diagnostic. Hard drive and SSD are fine, no bad sectors or issues there. PSU is fine, I've monitored that as well. It must be some weird driver interaction, but this ONLY happens with this game. I game a ton and have never blue screened on anything but Outward. Scratching my head on this one.

[TheZeisonSha]

Could you check if Windows Event Viewer shows any ID41 events?

[icedlemonade]

@TheZeisonSha, Yes, every bluescreen from Outward his listed. No other ID41 events are listed other than that

@GunFinX, Okay I had already run chkdsk, so that's good. Just ran sfc /scannow, no integrity violations. I'm guessing its a display driver so I might try rolling back, NVIDIA's been pretty bad about putting out bug-free drivers with the newer cards. It's just weird that only this game triggers a blue screen.

EDIT:
Don't think its malware, I'm pretty cautious and regularly check for it. At least I have a gaming laptop that runs the game fine haha. I just wanna play it on my desktop.

[Kaldaien]

There's no such thing as a non-hardware BSOD. Only kernel-mode code is subject to these problems and the only thing on a modern system that runs in kernel-mode is hardware drivers. Most drivers even have a user-mode frontend that's designed to crash first, since a user-mode crash doesn't require a full system restart.

[TheZeisonSha]

WHEA_UNCORRECTABLE_ERROR is a pretty serious error and points to a hardware issue, probably caused by device drivers not compatible with the system (WHEA stands for Windows Hardware Error Architecture). Some hardware is malfunctioning and causing Win to restart.

The error usually happens after a Windows or driver update or an incorrect Windows update and is caused by an error in an important system file or a missing/corrupt registry hive. Causes can be insufficient power, disk read/write errors and viruses.

Apart from this, this error will write error code 0x00000124 into the WEV, so Windows can't pinpoint the erroneous component. The dump files would be more descriptive.

[icedlemonade]

Thanks for the help guys, I appreciate it. After analyzing all of the hardware and everything, still nothing erroneous was showing up. I ended up flashing the bios to the latest update and it appears to have fixed the issue. I'll play test more when I get back home but it seems to have fixed it.

[icedlemonade]

Yes its definitely fixed, no blue screens after 2 hours of play. The BIOS was the culprit all along.

[TheZeisonSha]

Same. Glad to hear this fixed the issue! Have fun playing!