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2Fresh Sep 9, 2021 @ 3:13pm
Controller Issue
Anyone has controller function working? Mine isn't recognizing.

Edit: I got it working. I had to open up big picture mode>Controller Settings. Make sure Generic Controller support is ticked (mine was already) or whatever kind of controller you're using. Move the mouse on the bottom of the screen and click on "Unhide Controllers."
Last edited by 2Fresh; Sep 9, 2021 @ 3:34pm
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Originally posted by Dfactor:
Here's your "currently working solution masterguide".

1. Opt out of Steam Beta if you're on it. (Settings > Account > Change > set to NONE)
2. If you're using multiple Steam Library folders then go to Settings > Downloads > Steam Library Folders> Add Library Folder and point Steam to your games.
3. Go to game's Properties > Controller and set it to Enable Steam Input.
4. Launch game, go to option menu, select Steam Controller Settings and there Browse Configs and then pick Official Configuration for Tales of Arise for your appropriate gamepad.
4a. If you've never played the game, press New Game and you'll get options screen, where you can select Steam Controller Settings.
4b. If you've played the game press Continue. Then press Tab. Select Controls. From there you can open the config.

Alternatively, it's been mentioned that moving the game to Steam's default installation folder (likely drive C: Steam Library for you) has fixed the issue without tampering with Steam Input.

Here's a more in-depth guide with visual aid:
https://steamcommunity.com/sharedfiles/filedetails/?id=2597705812
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Showing 1-15 of 205 comments
Hank Sep 9, 2021 @ 3:14pm 
Same.
#1
MR21 Sep 9, 2021 @ 3:14pm 
same
#2
Vincent Sep 9, 2021 @ 3:15pm 
Not working
#3
KuroKazuma Sep 9, 2021 @ 3:16pm 
no ultra wide, no controller support.
bandai namco is great
#4
Zinedine Megane Sep 9, 2021 @ 3:16pm 
not working here either
#5
GensoSuikoden Sep 9, 2021 @ 3:16pm 
Same, xbox one controller directional inputs not working, do i need to configure something?
#6
Gennesis Sep 9, 2021 @ 3:16pm 
same here
#7
noren Sep 9, 2021 @ 3:16pm 
mine isn't working either.... I've tried PS4/5 and xbox. the controllers are being recogbnized in steam controller, but the game doesn't recognize it at all.
Last edited by noren; Sep 9, 2021 @ 3:17pm
#8
Mr. Sleep Sep 9, 2021 @ 3:17pm 
same
/edit/ using a PS4 controller
Last edited by Mr. Sleep; Sep 9, 2021 @ 3:17pm
#9
The Big Blue Box Sep 9, 2021 @ 3:17pm 
Has everyone gone into controller settings and enabled Xbox controller?
#10
Truelle Sep 9, 2021 @ 3:17pm 
Same grrrrr :((
#11
Monterossa Sep 9, 2021 @ 3:18pm 
Some recent Bandai Namco games require you to enable Steam controller support in Big Picture.

Don't know why they keep doing this. It's annoying.
#12
Dtime35 Sep 9, 2021 @ 3:20pm 
Same issue, if I go to settings and Steam controller settings and exit, it will work for like 5 seconds then stop.
#13
TimeLord Sep 9, 2021 @ 3:20pm 
i heard controller works in big picture mode but idk if thats true.
#14
Weaver Sep 9, 2021 @ 3:21pm 
Mine's working but I have the steam Xbox controller drivers installed. I recommend trying that:

Steam > Settings > Controller > Opens a big picture window
enable the following

Xbox Configuration Support
Xbox Extended Feature Support
#15
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Showing 1-15 of 205 comments
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Tales of Arise > General Discussions > Topic Details
Date Posted: Sep 9, 2021 @ 3:13pm
Posts: 205

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