Tales of Arise

Tales of Arise

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Controller Not Working Fix
By Dfactor
Here's the currently working solution for those that have issues with the game seemingly not recogninizing their gamepad.
   
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Currently known solutions
Up-To-Date Solution: Enable Steam Input, launch the game and select the Steam Controller Settings, browse configs and apply a recommended official configuration.

Alternative Solution: Enable Steam Input, launch the game and select the Steam Controller Settings, browse configs, enabled Show other controller types and apply a configuration.

Old solution that should not be required: Opt out of Steam Beta, select Steam Input and apply a controller preset.
Follow from Step 1 to Step 5.
I've personally tested this method and it was the only one that worked for me.
Up-To-Date Solution
1. Change controller override to Steam Input
Go to game's Properties > Controller and set it to Enable Steam Input.





2. Launch the game and apply an official configuration
Launch game, go to options menu, select Steam Controller Settings.

  • If you've never played the game, press New Game and you'll get options screen, where you can select Steam Controller Settings.



  • If you've played the game press Continue. Then press Tab. Select Controls. From there you can open the config.


3. Browse Configs and then pick Official Configuration for Tales of Arise for your appropriate gamepad and click apply.




4. Restart the game
  • Your gamepad should be already connected when the game is launched.
  • Make sure the game is focused.
You will know the gamepad is working if you can skip intro logos with button presses.
Alternative Solution
1. Change controller override to Steam Input
Go to game's Properties > Controller and set it to Enable Steam Input.





2. Launch the game and apply any community configuration
Launch game, go to options menu, select Steam Controller Settings.

  • If you've never played the game, press New Game and you'll get options screen, where you can select Steam Controller Settings.



  • If you've played the game press Continue. Then press Tab. Select Controls. From there you can open the config.


3. Browse Configs, enable Show Other Controller Types and then pick a highly upvoted control scheme and click apply.





4. Restart the game
  • Your gamepad should be already connected when the game is launched.
  • Make sure the game is focused.
You will know the gamepad is working if you can skip intro logos with button presses.
Old solution that should not be required
Step 1. Opt-out of Steam Beta if you're using it
If you're already on a stable release of Steam and you're still having issues, skip to Step 3!

Settings > Account > Change > set to NONE > OK
Confirm Steam restart.





Step 2. Re-add SteamLibrary folder(s) if you're using more than one
If you're using multiple Steam Library folders then go to
Note that current Stable release now has the new download module and you don't have to re-add your games anymore!
Settings > Downloads > Steam Library Folders> Add Library Folder and point Steam to your games, then press Select.
Otherwise skip to Step 3.






Step 3. Change controller override to Steam Input
Go to game's Properties > Controller and set it to Enable Steam Input.



Step 4. Launch the game and apply an official configuration
Launch game, go to options menu, select Steam Controller Settings.

  • If you've never played the game, press New Game and you'll get options screen, where you can select Steam Controller Settings.



  • If you've played the game press Continue. Then press Tab. Select Controls. From there you can open the config.


Then Browse Configs and then pick Official Configuration for Tales of Arise for your appropriate gamepad and click apply.





Step 5. Restart the game
  • Your gamepad should be already connected when the game is launched.
  • Make sure the game is focused.

You will know the gamepad is working if you can skip intro logos with button presses.


(Optional) Step 6. Opt-in back into Steam Beta
If you want to continue to use Steam Beta then you can undo Step 1 and revert back to Steam Beta. You do not have to re-add Steam Library folders when on Beta.
Once your gamepad is working it will work even on Beta.
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30 Comments
PocketNerd Jan 3 @ 10:37am 
Seems I just had to turn on the Steam Overlay and then suddenly, controls!
Dfactor  [author] Jan 3 @ 4:00am 
Steam Input API through Proton layer ... Valve themselves should've made sure it works, since it's their own product. I guess they didn't. :bienfucrying:
PocketNerd Jan 2 @ 11:46pm 
Can't seem to get this to work with the game and Proton, tried all the steps.
Schlager Dec 16, 2021 @ 7:58pm 
Sorry about that, it did work.

I worked with Namco Bandai support for around 2 weeks as well and let them know of what I posted as well.
Dfactor  [author] Dec 16, 2021 @ 2:58am 
You didn't say if it worked or not.
Schlager Dec 15, 2021 @ 9:35pm 
So in case anyone stumbles across this thread still having issues after trying all these fixes, I ended up doing a complete uninstall using RevoUninstaller and deleting all files+regkeys it found during clean up and re-installing

DO NOT MESS AROUND WITH THE REGISTRY IF YOU DON'T UNDERSTAND/KNOW WHAT YOU ARE DOING
Wimpypumpkin Nov 17, 2021 @ 9:30am 
None of these work. Clearly an update for this game did something wrong. Didnt have this issue when it first released.
Donald Dark Sep 26, 2021 @ 9:55am 
i did all these and none of it worked, it stopped working after the September 21 update, my controller is fine and works on other games
Dfactor  [author] Sep 25, 2021 @ 7:24am 
Sounds like a painful workaround. I actually considered doing that at first, but the process was so tedious that I've played it with keyboard at first.
korytoombs Sep 24, 2021 @ 9:54pm 
i just binded my keyboard to each button, took a while as some double binds won't work out well.
For example, I had to make RT enter and A interact / talk. I wanted them to be the same button, but they can't be because the menu has a shortcut for the E button that does something else. I also have to press the start button to both go into the menu and to get out of the menu, or go back in a menu layer. Moving and combat is pretty solid though, I use X as basic attack and YBA as my arts. I use the D pad as my character special moves.