Game won't launch - Still no answers!

[Skoges]

I have over 450 hours in this game and all of the sudden the game won't launch. I've reinstalled, verified files, installed the game on a different drive, and anything else that I have found online. It still won't launch after 5 days and I haven't seen any response on a solution. Can we get a dev response please?

I launch the game, it loads for a second and says the game is running, and then nothing. Game goes back to neutral state.

[BeastofBones]

Not a dev, but the first thing I'd try is run the game in troubleshoot mode.
Assuming you're running on Windows 10 Steam,

<Path to Steam>\Steam\steamapps\common\SlayTheSpire\SlayTheSpireTroubleshoot.bat

The should log console information in the SendtoDevs folder, under the file troubleshoot.log
Just a text file, so open it with any text editor.
If there are any obvious failures, they will likely be tagged with ERROR
If you want to paste it here, we can help you try to spot obvious errors.
Hopefully it's something silly like you have a mismatched / wrong java version, or something dumb.
If there's nothing obvious in troubleshoot.log, may have to check the dxdiag log.
To be fair, the regular log file would probably work too. (sendtoDevs/logs/SlayTheSpire.log)

[satan]

This is my troubleshoot file (i have the same problem with noita too)






11:02:28.958 INFO desktop.DesktopLauncher> time: 1576148548957
11:02:28.966 INFO desktop.DesktopLauncher> version: 2019-07-17
11:02:28.966 INFO desktop.DesktopLauncher> libgdx: 1.9.5
11:02:28.966 INFO desktop.DesktopLauncher> default_locale: pl_PL
11:02:28.966 INFO desktop.DesktopLauncher> default_charset: windows-1250
11:02:28.966 INFO desktop.DesktopLauncher> default_encoding: Cp1250
11:02:28.967 INFO desktop.DesktopLauncher> java_version: 1.8.0_144
11:02:28.967 INFO desktop.DesktopLauncher> os_arch: amd64
11:02:28.967 INFO desktop.DesktopLauncher> os_name: Windows 10
11:02:28.967 INFO desktop.DesktopLauncher> os_version: 10.0
11:02:28.968 INFO core.SystemStats> MEMORY STATS:
Free Memory: 207Mb
Max Memory: 3 630Mb
Allocated Memory: 245Mb
Unallocated Memory: 3 385Mb
Total Free Memory: 3 592Mb
Used Memory: 38Mb

11:02:28.968 INFO core.SystemStats> DISK STATS:
Total Space: 237 858Mb
Usable Space: 60 756Mb
Free Space: 60 756Mb

11:02:29.008 INFO core.DisplayConfig> Reading info.displayconfig
11:02:29.011 INFO core.DisplayConfig> DisplayConfig successfully read.
11:02:29.012 INFO desktop.DesktopLauncher> Settings successfully loaded
11:02:29.012 INFO desktop.DesktopLauncher> Launching application...
Exception in thread "LWJGL Application" com.badlogic.gdx.utils.GdxRuntimeException: OpenGL is not supported by the video driver.
at com.badlogic.gdx.backends.lwjgl.LwjglGraphics.createDisplayPixelFormat(LwjglGraphics.java:322)
at com.badlogic.gdx.backends.lwjgl.LwjglGraphics.setupDisplay(LwjglGraphics.java:216)
at com.badlogic.gdx.backends.lwjgl.LwjglApplication.mainLoop(LwjglApplication.java:144)
at com.badlogic.gdx.backends.lwjgl.LwjglApplication$1.run(LwjglApplication.java:126)
Caused by: org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:253)
at org.lwjgl.opengl.Display.createWindow(Display.java:306)
at org.lwjgl.opengl.Display.create(Display.java:848)
at org.lwjgl.opengl.Display.create(Display.java:757)
at com.badlogic.gdx.backends.lwjgl.LwjglGraphics.createDisplayPixelFormat(LwjglGraphics.java:314)
... 3 more

[BeastofBones]

@satan:
If you google for that error, you'll find the most likely problem is your video card drivers.
Article: https://buffered.com/support/solve-opengl-error/

If you're using AMD integrated graphics like Vega 8 or an AMD discrete graphics card, get the latest Adrenalin drivers from AMD's website.

(https://www.amd.com/en/technologies/radeon-software) -> https://www.amd.com/en/support -> bottom left

The correct link should lead you to something like:
https://drivers.amd.com/drivers/installer/19.50/whql/radeon-software-adrenalin-2020-19.12.2-minimalsetup-191210_web.exe

Or you can use the AMD auto detect tool.
https://www.amd.com/en/support/kb/faq/gpu-131

If you're using an Nvidia card, download drivers from Nvidia's website.

Regardless, update your drivers and let us know how it goes.

[satan]

welp, i tried updating my drivers and i was up to date - but "slay the spire" started working