Insurgency: Sandstorm

Insurgency: Sandstorm

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Game Crashes every single time it starts up
Recurrence of the crash
Literally 100% of the time when attempting to launch the game.

What version are you playing on? CTE or Live?
Live

How frequent is the crash occurring?
Literally every single time the game is started

Does the crash happen on a specific map or game mode?
Before the loading screen even appears

Does the crash only happen when you're matchmaking, on a community server, or playing locally?
When the game is started.

I get this error code every time
LoginId:2e048acc48ebfb11a391f58c90354ddc
EpicAccountId:62086be54fa54c2b901c5105dde36950

Fatal error: [File:Unknown] [Line: 3194] AnimSequence /Game/Animated/Weapons/Pistol/M1911/Animation/AN_1P_M1911_B_Ready.AN_1P_M1911_B_Ready: Serial size mismatch: Got 50645, Expected 50685

InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
kernel32
ntdll

Verifying game cache shows nothing is wrong.
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Showing 1-11 of 11 comments
Leaper Aug 10, 2021 @ 7:07am 
Game files is corrupt it seems, strange that the verify function does not fix it.
Pheasant Plucker Aug 10, 2021 @ 6:27pm 
Completely deleting the game and reinstalling it fixed nothing. Error still persists. I am unable to even start up my game at the moment. This is the only game currently behaving this way, including multiple other modern UDK engine games.
Pheasant Plucker Aug 10, 2021 @ 7:04pm 
Updating graphics card with an update that released today, updating windows, turning off nearly all other programs. Same result game will not launch.

32gig DDR4 Ram
Intel I7 7700 at 4.2ghz
Nvidia GeForce RTX 2070
Windows 10 Pro

I've put a hundred+ hours into Sandstorm with this setup, never had this issue before.
Arc Aug 10, 2021 @ 11:00pm 
Do you have any mods or any Launch Options ?
Pheasant Plucker Aug 10, 2021 @ 11:05pm 
Originally posted by Arc:
Do you have any mods or any Launch Options ?
No launch options, and I've uninstalled and reinstalled Sandstorm. It should be fresh.
Arc Aug 10, 2021 @ 11:37pm 
Neither appdata entries (ini/json/logs/crash dumps) nor Launch Options are removed when Steam uninstalls a game.

Check them manually.
Optus2Savage Aug 11, 2021 @ 11:23pm 
Check OC settings on your gpu and cpu
Pheasant Plucker Aug 12, 2021 @ 6:17am 
It wasn't overclocking. Arc was right. It wasn't deleting the mod folder. Deleting that and reinstalling fixed it.
SketchyGecko Aug 15, 2021 @ 6:49pm 
I am having the exact same issue but can't find the pathing Arc is talking about to find the appdata to delete. Could Super or Arc elaborate on the fix for this? Thanks.
Arc Aug 15, 2021 @ 10:23pm 
Originally posted by SketchyGecko:
I am having the exact same issue but can't find the pathing Arc is talking about to find the appdata to delete. Could Super or Arc elaborate on the fix for this? Thanks.
For mods:
..\steamapps\common\sandstorm\Insurgency\Mods\modio

For INI files:
%LOCALAPPDATA%\Insurgency\Saved\Config
[ TRIPLE SIX ] May 23, 2024 @ 1:08pm 
Same ♥♥♥♥

LoginId:777a471c4fc06732682e0c98001530c6
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 3227] NiagaraScript /Game/Game/FX/Niagara/Env/Smoke/NS_SupplyDropSmoke_Menu.NS_SupplyDropSmoke_Menu:Fountain.GPUComputeScript: Serial size mismatch: Got 22200, Expected 18061

InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
kernel32
ntdll
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Showing 1-11 of 11 comments
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