Insurgency: Sandstorm

Insurgency: Sandstorm

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juggernut Oct 5, 2021 @ 3:56pm
Can't connect to server using Discord
Hello

I left a ticket too but figured I would ask the community as well: Whenever trying to connect to a server when using Discord to co-ordinate with team mates, or even just casually listening to YouTube music/podcast while vibing in co-op, I'm always disconnected from the server while it's loading.

This is the error message given to me.

LoginId:0383823f439af5e36e7fb1b2eca06210
EpicAccountId:

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x00000020

VCRUNTIME140
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
InsurgencyClient_Win64_Shipping
kernel32
ntdll

Why am I getting an access violation? Is the game flagging secondary audio as "cheating" or something?

My system is an Acer Nitro 5, it has a i5-9300 core processor, GTX1650, 16gbs of RAM and a 1 terabyte drive. I don't know what other information would be pertinent.
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Showing 1-1 of 1 comments
Arc Oct 5, 2021 @ 11:10pm 
Originally posted by juggernut:
Hello
...
Why am I getting an access violation? Is the game flagging secondary audio as "cheating" or something?
Yo !

Bit of explanation so you better understand what is going on:
- You are not being "disconnected"
- Your game client crashed
- "Access violation writing address", i.e. game tried to write to memory page that no longer exists or performed an "illegal" operation (because of a bug) or some such

There is usually no compatibility issue between Discord and ISS.

Long shot but given the last call made by the game before it crashed was to Microsoft Visual C++ Redist DLL (VCRUNTIME140) it is likely not caused by the game at all.
Verify game files in Steam, reinstall UE4 Pre-requisites (found in game install directory) and perhaps reinstall Discord if the above will not resolve the issue.
Last edited by Arc; Oct 5, 2021 @ 11:11pm
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Date Posted: Oct 5, 2021 @ 3:56pm
Posts: 1