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Insurgency: Sandstorm

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Xenadroid YT Dec 13, 2019 @ 9:35pm
Keep getting kicked from the game "Steam authentication failed."
I keep getting kicked from the game and when I do get a pop up that says "Steam authentication failed."I'm one of the free week players. How do I fix.
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Showing 1-8 of 8 comments
Maki Nishikino Dec 13, 2019 @ 9:47pm 
Restart Steam and if that doesn’t fix it then restart your PC.
#1
Xenadroid YT Dec 13, 2019 @ 10:08pm 
didn't work
#2
Maki Nishikino Dec 13, 2019 @ 10:13pm 
What anti-virus do you use?
#3
Xenadroid YT Dec 14, 2019 @ 4:47pm 
avast
#4
Maki Nishikino Dec 14, 2019 @ 6:28pm 
Be sure the folder is allowed...

https://support.avast.com/en-ww/article/168/
Last edited by Maki Nishikino; Dec 14, 2019 @ 6:31pm
#5
H@P Dec 14, 2019 @ 7:54pm 
Keep getting kicked after a minute or so:

INFORMATION Kicked from server: Anti-Cheat Authentication timed out (1/2)

Only running windows firewall and virus/threat protection.

Restarted Steam. Restarted PC. Allow EasyAntiCheat.exe through windows firewall, made no difference.


Last edited by H@P; Dec 14, 2019 @ 7:56pm
#6
Maki Nishikino Dec 14, 2019 @ 8:03pm 
Originally posted by H@P:
Keep getting kicked after a minute or so:

INFORMATION Kicked from server: Anti-Cheat Authentication timed out (1/2)

Only running windows firewall and virus/threat protection.

Restarted Steam. Restarted PC. Allow EasyAntiCheat.exe through windows firewall, made no difference.

Have you tried to reinstall/repair EAC?
Last edited by Maki Nishikino; Dec 14, 2019 @ 8:04pm
#7
Xenadroid YT Dec 15, 2019 @ 11:19am 
I fix the problem but putting the game's file location as a Approved app by advast
#8
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Insurgency: Sandstorm > General Discussions > Topic Details
Date Posted: Dec 13, 2019 @ 9:35pm
Posts: 8

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