Failed to load 'aqProf.dll' PLEASE HELP

[mechanics.lunch]

I've been super hyped for sandstom since I heard it was coming out, but i can't play it. I keep getting this error almost everytime I try to play, if some one could please help me out with this it would be great! Thank you

Here is the full log:
Log file open, 09/04/18 21:02:00
LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist
LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist
LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)
LogWindows: File 'VtuneApi32e.dll' does not exist
LogPlatformFile: Not using cached read wrapper

[Mr. G]

Try verifying the game cache.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

[mechanics.lunch]

Originally posted by Captain Price:

Try verifying the game cache.

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

I have tried multiple times before, sadly doesn't work. Thank you though!

[Arc]

Could you please specify from where the message comes from ? Best if you can screengrab your desktop when it happens, submit it to an image sharing website (imgur.com or any other) and post it here.

[mechanics.lunch]

Originally posted by Arc:

Could you please specify from where the message comes from ? Best if you can screengrab your desktop when it happens, submit it to an image sharing website (imgur.com or any other) and post it here.

https://imgur.com/a/enJ0OvT
When I get the unreal error message, I go to the file highlighted and copied everything that said failed. If there is anything else I can do or send you to help you out please let me know. Thank you!

[Arc]

You have to specify what the actual issue is rather than pasting random client log.

If the above is your actual client log then your game crashed before it even loaded anything, that happens due to number of reasons starting from corrupted system, drivers, incompatible settings between game, drivers and actual hardware, 3rd party apps interfering with the game (overlays, security software) and so on.

There's currently known crash with the video playback which may appear on loading intro videos.

[Ravi Yoli]

I have the same problem, Sandstorm crashes intermittently, looking at the crash report tells me that several .dll:s are missing:
LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist
LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist
LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)
LogWindows: File 'VtuneApi32e.dll' does not exist
LogPlatformFile: Not using cached read wrapper

Google says they´re part of the Unrealengine, which I can´t find available for download without registering ANOTHER account ...

[mechanics.lunch]

Originally posted by Ravi Yoli:

I have the same problem, Sandstorm crashes intermittently, looking at the crash report tells me that several .dll:s are missing:
LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)
LogWindows: File 'aqProf.dll' does not exist
LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)
LogWindows: File 'VtuneApi.dll' does not exist
LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)
LogWindows: File 'VtuneApi32e.dll' does not exist
LogPlatformFile: Not using cached read wrapper

Google says they´re part of the Unrealengine, which I can´t find available for download without registering ANOTHER account ...

The new update has seemed to fix this problem for me. Give it another try. If it is still crashing, join a game and as soon as you spawn leave the game and join another, that seemed to work too

[mechanics.lunch]

Originally posted by Arc:

You have to specify what the actual issue is rather than pasting random client log.

If the above is your actual client log then your game crashed before it even loaded anything, that happens due to number of reasons starting from corrupted system, drivers, incompatible settings between game, drivers and actual hardware, 3rd party apps interfering with the game (overlays, security software) and so on.

There's currently known crash with the video playback which may appear on loading intro videos.

The new update has seemed to have fixed my problem. Thank you!

[Ravi Yoli]

Yep - seems like this issue is fixed now = I´m a lot happier.
Another problem has occured though - Windows crashing when leaving Sandstorm ...
Seems like I´m not the only one who´s got that problem either.

[mechanics.lunch]

Originally posted by Ravi Yoli:

Yep - seems like this issue is fixed now = I´m a lot happier.
Another problem has occured though - Windows crashing when leaving Sandstorm ...
Seems like I´m not the only one who´s got that problem either.

Yeah I don't have that problem. Good luck with windows though

[DryreL | Artwork Designer]

Was your GPU AMD?