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Zenoslaf Aug 29, 2018 @ 11:42am
Game issues FAQ (resolution, crashing, not loading...)
  • 1. Restart Steam
  • 2. Verify game cache integrity
  • 3. Check your AV software
  • 4. Resolution temporary fix
  • 5. FPS problems
  • 6. No Sound problem (people with Oculus)
  • 7. Disable Blur (DoF)

Due to high traffic on Steam servers, especially on releases, Steam often "forgets" to download all the files.

1. Please, if you have issues with the game first step is to restart Steam after installation.

2. If that doesn't help, go to game properties, Local files tab and Verify integrity of game cache. If anything is missing it will download it automatically.

3. Third thing that can mess with the game (any game) is antivirus software. AV falsely flags exe file as a virus, deletes it and you can't play. Whitelist the game in your AV to fix that.

4. Temporary fix for resolution issue:
Open first your Savegame Folder (AppData -> Local -> SCUM -> Saved -> Config -> WindowsNoEditor), now open the file „GameUserSettings.ini“ and change the following settings to: ResolutionSizeX=1920 ResolutionSizeY=1080 LastUserConfirmedResolutionSizeX=1920 LastUserConfirmedResolutionSizeY=1080 DesiredScreenWidth=1920 bUseDesiredScreenHeight=True DesiredScreenHeight=1080 FullscreenMode=1 PreferredFullscreenMode=1 Save file and start game.

5. Try to reduce Rendering Resolution below 100, some people reported that helped with FPS drops.

6. No sound issue - If Oculus Rift is connected to the PC, the sound of Scum will allways come through the Oculus Headset Speakers. Please disable Oculus Rift in Windows Sound settings.

7. Check the Mikfail's guide:

Of course, there might be something else wrong, but these few steps very often solve most of the issues. Thank you for your patience and understanding, guys.

Last thing - Technical issues should be reported in Technical Support forum and if you don't see your thread, it's probably moved there.
Last edited by Zenoslaf; Aug 29, 2018 @ 6:06pm
Originally posted by Sippy:
Possible low fps fix. If you use discord, disable "hardware acceleration" option in it. It may help in some situations!
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Showing 1-15 of 1,067 comments
TRUEPRIME Aug 29, 2018 @ 11:47am 
i have an issue with the ping being to high and my internet is one of the best in canada
RedCheeks Aug 29, 2018 @ 11:47am 
So I don't know if anyone else is having an issue with it but PTT isn't working for me and I just did the update and made sure it was turned and and made a hotkey for it. Love the game so far though and have high hopes for it.
Lunstagramer Aug 29, 2018 @ 11:48am 

Hi Zdarian,

I have an issue to map a key.

I've mapped the "Numpad 0" key with Crouch/Dive in the Controls settings; however, it's not working while I'm playing the game.

Would you please let me know how to solve this problem?

Thank you.


[Edited on 31 August 2018]

Crouch/Dive has been mapped with Numpad 0 key and is working now with patch v0.1.178320, thank you.
Last edited by Lunstagramer; Aug 31, 2018 @ 6:25am
Sato Nibori Aug 29, 2018 @ 11:49am 
cant get the game too the 1920x1080 resolution.. any ideas
Hairy Otter Aug 29, 2018 @ 11:49am 
Is the memory leak issue going to be fixed? because its using 90 percent of my memory when running it
Nic Aug 29, 2018 @ 11:50am 
Game doesn't actually completely shut down when you exit the game for me, it's still running in task manager and no matter what I do it won't shut down
TheInnerWorlds Aug 29, 2018 @ 11:52am 
Cannot connect ot server is my only issue atm
AssAssIn4eg Aug 29, 2018 @ 11:53am 
Rus language
Ghost Aug 29, 2018 @ 11:54am 
I can't seem to find Australian servers after patch
Titus Aug 29, 2018 @ 11:55am 
i found out how to peeeeee yah
Chechewitza Aug 29, 2018 @ 11:57am 
Multiple screen support - no option to choose monitor in video settings.
crossed Aug 29, 2018 @ 11:58am 
still can't connect to a game...
Pallihiki Aug 29, 2018 @ 12:02pm 
I restarted my pc and it fixed my connection issues. But servers kick me or crash after a while and the text connection failed appears
funty3000 Aug 29, 2018 @ 12:02pm 
Anyone know how to get the game to run im stuck on opening screen its says press continue but i cant, reistalled game and same thing as well as verified files!
petr_v7 Aug 29, 2018 @ 12:03pm 
Update says CONTENT FILE LOCKED, any advice?
Last edited by petr_v7; Aug 29, 2018 @ 12:10pm
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Date Posted: Aug 29, 2018 @ 11:42am
Posts: 1,067