Game issues FAQ (resolution, crashing, not loading...)

[Zenoslaf]

• 1. Restart Steam
  
• 2. Verify game cache integrity
  
• 3. Check your AV software
  
• 4. Resolution temporary fix
  
• 5. FPS problems
  
• 6. No Sound problem (people with Oculus)
  
• 7. Disable Blur (DoF)

Due to high traffic on Steam servers, especially on releases, Steam often "forgets" to download all the files.

1. Please, if you have issues with the game first step is to restart Steam after installation.

2. If that doesn't help, go to game properties, Local files tab and Verify integrity of game cache. If anything is missing it will download it automatically.

3. Third thing that can mess with the game (any game) is antivirus software. AV falsely flags exe file as a virus, deletes it and you can't play. Whitelist the game in your AV to fix that.

4. Temporary fix for resolution issue:

Open first your Savegame Folder (AppData -> Local -> SCUM -> Saved -> Config -> WindowsNoEditor),
now open the file „GameUserSettings.ini“ and change the following settings to:

ResolutionSizeX=1920
ResolutionSizeY=1080

LastUserConfirmedResolutionSizeX=1920
LastUserConfirmedResolutionSizeY=1080

DesiredScreenWidth=1920
bUseDesiredScreenHeight=True
DesiredScreenHeight=1080

FullscreenMode=1
PreferredFullscreenMode=1

Save file and start game.

5. Try to reduce Rendering Resolution below 100, some people reported that helped with FPS drops.

6. No sound issue - If Oculus Rift is connected to the PC, the sound of Scum will allways come through the Oculus Headset Speakers. Please disable Oculus Rift in Windows Sound settings.

7. Check the Mikfail's guide: https://steamcommunity.com/sharedfiles/filedetails/?id=1497218018


Of course, there might be something else wrong, but these few steps very often solve most of the issues. Thank you for your patience and understanding, guys.

Last thing - Technical issues should be reported in Technical Support forum and if you don't see your thread, it's probably moved there.

[TRUEPRIME]

i have an issue with the ping being to high and my internet is one of the best in canada

[RedCheeks]

So I don't know if anyone else is having an issue with it but PTT isn't working for me and I just did the update and made sure it was turned and and made a hotkey for it. Love the game so far though and have high hopes for it.

[Lunstagramer]

‌
Hi Zdarian,

I have an issue to map a key.

I've mapped the "Numpad 0" key with Crouch/Dive in the Controls settings; however, it's not working while I'm playing the game.

Would you please let me know how to solve this problem?

Thank you.
‌
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[Edited on 31 August 2018]

Crouch/Dive has been mapped with Numpad 0 key and is working now with patch v0.1.178320, thank you.
‌

[Sato Nibori]

cant get the game too the 1920x1080 resolution.. any ideas

[Hairy Otter]

Is the memory leak issue going to be fixed? because its using 90 percent of my memory when running it

[Nic]

Game doesn't actually completely shut down when you exit the game for me, it's still running in task manager and no matter what I do it won't shut down

[TheInnerWorlds]

Cannot connect ot server is my only issue atm

[AssAssIn4eg]

Rus language

[Ghost]

I can't seem to find Australian servers after patch 0.1.16.8263

[Titus]

i found out how to peeeeee yah

[Chechewitza]

Multiple screen support - no option to choose monitor in video settings.

[crossed]

still can't connect to a game...

[Pallihiki]

I restarted my pc and it fixed my connection issues. But servers kick me or crash after a while and the text connection failed appears

[funty3000]

Anyone know how to get the game to run im stuck on opening screen its says press continue but i cant, reistalled game and same thing as well as verified files!

[petr_v7]

Update says CONTENT FILE LOCKED, any advice?