The Surge

The Surge

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Key revoked? > check your email for a new key!
Hey, i just got my key revoked, which i had from the Focus Entertainment Store.

(Activated in 2021...) why was it revoked?


EDIT: just got new keys via email
Laatst bewerkt door м; 17 mei 2023 om 12:16
Origineel geplaatst door makoto:
Origineel geplaatst door м:
Hey, i just got my key revoked, which i had from the Focus Entertainment Store.

(Activated in 2021...) why was it revoked?

Hello, sorry for the inconvenience,

We're aware of the problem and we're working on it. Thank you for telling us about it
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1-15 van 179 reacties weergegeven
Same here
Same here...
Just checked, it really was a legit purchase from the Focus Website, so revoking this was totally wrong!

https://i.imgur.com/wBllrnk.jpg
Yep, just got the same info. There was some sale on focus entertainment where you get the copy of base game if you buy something in their shop. So what happened?
Let the fun begin. Deponia case, now this. Steam should prohibit such sudden changes without real analysis.


https://support.focus-entmt.com/hc/en-us/requests/new
same here, bought it from focus ent. aswell
Same here...
I wrote an email to focus, but who knows if i'll ever get an answer...
Same here, let the drama begin, they can't just revoked a valid purchase like this :steamfacepalm:
Origineel geplaatst door ☠ Povi^:
Let the fun begin. Deponia case, now this. Steam should prohibit such sudden changes without real analysis.


https://support.focus-entmt.com/hc/en-us/requests/new

Everyone, submit a ticket here or write an email so they know it's a widespread issue.
Origineel geplaatst door Anezka de Astora:
Everyone, submit a ticket here or write an email so they know it's a widespread issue.

Also reported the game on the storepage
Same problem
Same here.
Same for me.
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