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If it were me I would either try to fix the problem or get my money back while there is still time.
i9-9900k
RTX 2080ti
GSkill 16gb RAM
1TB samsung ssd
Nvidia control panel > manage 3d settings, in the right pane you should have an option somewhere to set your preffered GPU.
Another thing to check is that you have the HDMI/Display port cable plugged into the GPU port rather than motherboard HDMI/Display port.
You are NOT going to get any meaningful help until YOU give more, else this thread just comes off as an infantile rant. (Really—this is not intended as a personal attack; this is simply frank and candid advice.)
I'm sure the solution is simple. We just need more information.
im running win10 and all the windows, gpu, and chipset drivers are up to date, as for solutions i've tried, there seems to be a lot of people fix such issues by just disconnecting the internet, which didn't work. i also disabled the gaming mode, didn't work, tried to force the game to recognize the gpu through the nvidia control panel, didn't work.
note: the games automatically sit themselves to low quality if i click reset at the beginning