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Tom Clancy's Rainbow Six Siege

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Chiche Bombón 10 FEB 2019 a las 6:43 p. m.
Game crashing
I got this problem only during the drone phase in all the matches I play. I'm tired already.
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Mostrando 1-7 de 7 comentarios
76561198412668683 11 FEB 2019 a las 5:16 a. m. 
Hey there,

Sorry to hear that.

When the game crashes, do you receive an error message at all?

- Ubisoft Support
#1
Chiche Bombón 11 FEB 2019 a las 12:12 p. m. 
No, the game just froze and I need to close it
#2
UbiGinge  [desarrollador] 11 FEB 2019 a las 1:29 p. m. 
Hey RLE_1903,

Does this crash happen every time you enter the drone phase?

- Ubisoft Support
#3
Chiche Bombón 11 FEB 2019 a las 1:37 p. m. 
Yesterday it was happening during all drone phases and sometimes in preparation phase as defender. Today in the main menu of the game.
#4
UbiGinge  [desarrollador] 11 FEB 2019 a las 1:47 p. m. 
Would you mind setting up a support case on our support site[support.ubi.com] and also upload copies of your DXDiag and MSInfo files[support.ubi.com]
We can then get this looked into.

- Ubisoft Support
#5
Chiche Bombón 11 FEB 2019 a las 3:04 p. m. 
Okay, I'm sending the files.
#6
76561198412668683 12 FEB 2019 a las 4:33 a. m. 
Publicado originalmente por RLE_1903:
Okay, I'm sending the files.

Thanks for that.

Could you also provide a video of the issue, if possible?

- Ubisoft Support
#7
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Tom Clancy's Rainbow Six Siege > Player Support > Detalles del tema
Publicado el: 10 FEB 2019 a las 6:43 p. m.
Mensajes: 7

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