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Tom Clancy's Rainbow Six Siege

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Chiche Bombón 10. úno. 2019 v 18.43
Game crashing
I got this problem only during the drone phase in all the matches I play. I'm tired already.
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76561198412668683 11. úno. 2019 v 5.16 
Hey there,

Sorry to hear that.

When the game crashes, do you receive an error message at all?

- Ubisoft Support
#1
Chiche Bombón 11. úno. 2019 v 12.12 
No, the game just froze and I need to close it
#2
UbiGinge  [vývojář] 11. úno. 2019 v 13.29 
Hey RLE_1903,

Does this crash happen every time you enter the drone phase?

- Ubisoft Support
#3
Chiche Bombón 11. úno. 2019 v 13.37 
Yesterday it was happening during all drone phases and sometimes in preparation phase as defender. Today in the main menu of the game.
#4
UbiGinge  [vývojář] 11. úno. 2019 v 13.47 
Would you mind setting up a support case on our support site[support.ubi.com] and also upload copies of your DXDiag and MSInfo files[support.ubi.com]
We can then get this looked into.

- Ubisoft Support
#5
Chiche Bombón 11. úno. 2019 v 15.04 
Okay, I'm sending the files.
#6
76561198412668683 12. úno. 2019 v 4.33 
RLE_1903 původně napsal:
Okay, I'm sending the files.

Thanks for that.

Could you also provide a video of the issue, if possible?

- Ubisoft Support
#7
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Tom Clancy's Rainbow Six Siege > Player Support > Detaily tématu
Datum zveřejnění: 10. úno. 2019 v 18.43
Počet příspěvků: 7

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