Tom Clancy's Rainbow Six Siege

Tom Clancy's Rainbow Six Siege

Game crashing
I got this problem only during the drone phase in all the matches I play. I'm tired already.
< >
Näytetään 1-7 / 7 kommentista
Hey there,

Sorry to hear that.

When the game crashes, do you receive an error message at all?

- Ubisoft Support
No, the game just froze and I need to close it
UbiGinge  [kehittäjä] 11.2.2019 klo 13.29 
Hey RLE_1903,

Does this crash happen every time you enter the drone phase?

- Ubisoft Support
Yesterday it was happening during all drone phases and sometimes in preparation phase as defender. Today in the main menu of the game.
UbiGinge  [kehittäjä] 11.2.2019 klo 13.47 
Would you mind setting up a support case on our support site[support.ubi.com] and also upload copies of your DXDiag and MSInfo files[support.ubi.com]
We can then get this looked into.

- Ubisoft Support
Okay, I'm sending the files.
RLE_1903 lähetti viestin:
Okay, I'm sending the files.

Thanks for that.

Could you also provide a video of the issue, if possible?

- Ubisoft Support
< >
Näytetään 1-7 / 7 kommentista
Sivua kohden: 1530 50

Lähetetty: 10.2.2019 klo 18.43
Viestejä: 7